Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Easterns Automotive Group of Hyattsville
Hyattsville, MD
4,865 Reviews
For more than 35 years, Easterns Automotive Group has been proud to serve drivers across DC, Maryland, and Virginia. Our customers come back because we stand behind every sale. That’s why every Easterns buyer receives Easterns Extras at no extra cost:
Complimentary 30-day/1,000-mile limited warranty
14-Day Confidence Exchange
$250 in Easterns Rewards Cash
$500 toward eligible collision repairs
Disappearing Deductible
One Low Price Promise
Financing Built Around You
We’re here for you before and after the sale. If we’ve helped you find your next car, we’d love to hear about your experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Filter Reviews by Keyword
By Type
Showing 4,865 reviews
May 14, 2013
My wife and I were so please with Mervyn rileys good work,He has set the standards for customer service. I would highly recommend Mr Riley and I will definitely be back to purchase another car from h work,He has set the standards for customer service. I would highly recommend Mr Riley and I will definitely be back to purchase another car from him, keep up the good work and you will continue to be successful. Mervyn Riley is how businesses are successful, good service means repeat business. Sincerely; Christopher and Monica White. More
by chormite
April 24, 2013
I am overall very pleased with my experience at Easterns. Joel helped me find a car that I love and can afford. He was very friendly and very knowledgeable. Thanks so much!! Joel helped me find a car that I love and can afford. He was very friendly and very knowledgeable. Thanks so much!! More
by Angelavcohen
April 22, 2013
Working with Joel was fantastic. We stayed incinstant communication and Joel was couteous and knowledgable. Working with Mr. Tejada was a great experience as well. Great job to the team in Hyattsvill communication and Joel was couteous and knowledgable. Working with Mr. Tejada was a great experience as well. Great job to the team in Hyattsville, MD More
by kendyllbenson
April 14, 2013
They were excellent and worked hard to get me the best finance deal I could get. I would recommend it to anyone that needs a car. Paul was wonderful I just walked into the lot to and look around was not finance deal I could get. I would recommend it to anyone that needs a car. Paul was wonderful I just walked into the lot to and look around was not intending to buy that day, Paul approached me and from there I drove off the lot with a car. The Manager Tim was great. That Tim and Paul for putting me on the road again! Kathy More
by kathy61
Employees Worked With
Manager - Tim
April 09, 2013
MY EXPERIENCE WAS GOOD. THE SALES PERSON WAS VERY INFORMATIVE AND VERY NICE.THE SALES PERSON WAS VERY KNOWLEDGEABLE OF THE MERCHANDISE. ALSO VERY PATIENT AND ANSWER ALL QUESTIONS ANSWERED. INFORMATIVE AND VERY NICE.THE SALES PERSON WAS VERY KNOWLEDGEABLE OF THE MERCHANDISE. ALSO VERY PATIENT AND ANSWER ALL QUESTIONS ANSWERED. More
by soulmateanson
April 02, 2013
Very friendly and welcoming. They were open to my schedule and stayed late to assist me with my needs. Knowledge about the vehicle and cleaniess of car upon purchase was excellent. schedule and stayed late to assist me with my needs. Knowledge about the vehicle and cleaniess of car upon purchase was excellent. More
by babijoi
April 01, 2013
I had the opportunity to work with Mervyn "Dominic" Riley at the Easterns Automotive of Hyattsville. He is a professional in his presentation adn with the information about the cars that they "Dominic" Riley at the Easterns Automotive of Hyattsville. He is a professional in his presentation adn with the information about the cars that they had at the lot. He answered all of my questions. He even had snacks and coloring pages for my grandchildren. He listened to all of my concerns and included my concerns in the choice of cars that he showed me. I was assisted my Tim who helped me with my financing. Overall Domiic took care of me from the beginning to the end. I never felt like I was not his priority. I would recommend him to everone I know to purchase a vehicle. More
by atleecopeland
March 31, 2013
Great experience. Mr. Jordan was very courteous and went above and beyond to make sure I was comfortable and had everything I needed. Didn't have to wait to be serviced. above and beyond to make sure I was comfortable and had everything I needed. Didn't have to wait to be serviced. More
by ltoland
Employees Worked With
PC12312011
March 27, 2013
Mervyn Riley is a very sharp employee. His customer service was excellent. His quality of work was sharp. He knew how to operate the mercedes-benz perfectly. The mercedes-benz that I had purchased wa service was excellent. His quality of work was sharp. He knew how to operate the mercedes-benz perfectly. The mercedes-benz that I had purchased was fully loaded, and he knew everything there was for me to ask. The price of the mercedes-benz purchased was not bad. The blue book value was listed @ $42,000, and the car was purchased @ $46,000. It was amazing how I had called him six weeks later, and he remembered the deal. Mervyn explained everything to me about the purchase from his memory, and it was amazing how he had remembered everything. I recommend this dealership completely! More
by EstherVScott
Employees Worked With
Mervyn Dominique Riley
