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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,760 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,760 reviews

March 10, 2019

Eastern Motors Laurel The dealership was great, in particular Francis, he was great in assisting me getting my first car! I would definitely recommend parents and their chi More

by DeAnnaDu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Koroma
Mar 11, 2019 -

Easterns Automotive Group of Laurel responded

Congratulations on purchasing your very first vehicle! Dreams come true here at Easterns!

March 09, 2019

Thank You! The merchant was very helpful in finding the car that my monthly income can afford. He also was explaining everything in more details as he could to h More

by RW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Earnest Browning
Mar 11, 2019 -

Easterns Automotive Group of Laurel responded

Helping is what we do best! The needs of our customers will always be our number one priority!

March 09, 2019

Great James was very professional and worked with me and my family well. I greatly appreciate him and his helpful expertise. I would highly recommend James More

by SwanDuncan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, James Walker
Mar 11, 2019 -

Easterns Automotive Group of Laurel responded

We would gladly appreciate it if you do choose to recommend us! James will be thrilled to hear from you!

March 09, 2019

Great buying experience Jared Davis was wonderful he made our buying experience a great one he was so polite and very talkative which we loved he did an amazing job. More

by Kris.boggess8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Jared Davis
Mar 11, 2019 -

Easterns Automotive Group of Laurel responded

Congratulations on your purchase! Thank you so much for this wonderful review. Jared was truly glad that he was able to assist.

March 09, 2019

Bought a car Jared Davis and Jesus we're very awesome people. I have bought not one vehicle, but two now. Definitely try them out. You won't be disappointed with t More

by Bhockey1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Jared Davis
Mar 11, 2019 -

Easterns Automotive Group of Laurel responded

We specialize in providing our customers with nothing but the best customer service. It is so amazing that as a customer you recognize the hard work that we continue to put in.

March 07, 2019

BMW 750 LI XDrive Laporte The sales person was knowledgeable in professional. my only suggestions regarding the overall service was that several forms I was required to comple More

by Kaysmailorder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jeremiah jones, Jovaunte Gregory
Mar 07, 2019 -

Easterns Automotive Group of Laurel responded

Woo-hoo! Wishing you all the best with your BMW 750 LI! You picked an amazing vehicle!

March 05, 2019

Service was excellent Francis was great! He was very knowledgeable and friendly. He is a credit to his organization. Jesus was a consummate professional. I would definitely More

by chino4313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Francis Koroma
Mar 05, 2019 -

Easterns Automotive Group of Laurel responded

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

March 05, 2019

Easy process but follow thru? Not so sure I previously wrote of the great experience I had in purchasing my mini, however, the follow through - tags, etc. wasn't. I live in DC and was specific More

by KDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Walcott
Mar 05, 2019 -

Easterns Automotive Group of Laurel responded

Hi there - Thank you so much for sharing both the pros and cons of your car buying experience at Easterns. Both are needed as we continue to improve our company.

March 03, 2019

Wonderful service Jared was extremely thorough from when first walking through the door. Very personable and knowledgeable. Great customer service!! I would recommend h More

by Happy bee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Davis
Mar 05, 2019 -

Easterns Automotive Group of Laurel responded

Thank you very much for your feedback. We really appreciate you telling us how your experience was with Jared. We will definitely continue working hard to make our customers proud.

March 02, 2019

Silverado Thank you Earnest for helping me find my new Chevy Silverado. Thank you for making my experience fast and easy and having patience with me. I wish you More

by Edu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Soukphouangkham, Earnest Browning
Mar 05, 2019 -

Easterns Automotive Group of Laurel responded

Great news! Your feedback as a customer is very important to us as we continue to improve and expand our company. Thank you!

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