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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,760 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,760 reviews

February 12, 2018

My experience Just stopped in to see some cars and this man was amazing throughout the process. I didn't purchase the vehicle but he made everything a smooth proces More

by Smoke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irving Pacheco
Feb 14, 2018 -

Easterns Automotive Group of Laurel responded

Kudos to you for stopping by and giving Easterns a chance. We certainly hope to see you again in the future.

February 11, 2018

Amazing service and experience Eastern brought two cars over for me to test drive. When I found the one for me, my sales consultant (Jamar Royster) went above and beyond the call o More

by Ty Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamar Royster
Feb 12, 2018 -

Easterns Automotive Group of Laurel responded

Your opinion matters! We are so glad that you decided to reach out to let us know about your positive Easterns experience with Jamar. Come again!

February 09, 2018

Shopper My daughter and I stopped in to see what eastern motors had to offer. Since your job is your credit we figured the process should be a shoe in. We wer More

by Tbaby
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Irving Pacheco
Feb 09, 2018 -

Easterns Automotive Group of Laurel responded

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers comfortable.

February 09, 2018

Browsing Came into the laurel location to see about a Acura tlx and mr Pacheco was able to answer all my questions I will be back More

by Kk
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vinny Vannavong, Irving Pacheco
Feb 09, 2018 -

Easterns Automotive Group of Laurel responded

Of course! We will always do whatever we can to help you. That's what we are here for! :)

February 09, 2018

Experience I’ve been in the market for a suv big enough for my family. I am one of those customers that will shop around for the bargain. I decided easterns woul More

by McRae
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Irving Pacheco
Feb 09, 2018 -

Easterns Automotive Group of Laurel responded

Everything clearly worked out for the best! You deserve it ... Enjoy!

February 09, 2018

Love my new Honda Brandon made the car buying experience simple fast and easy. Brandon greeted me at the door with a smile and was extremely professional and kind. I wo More

by Boosie1086
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Brandon Staples
Feb 12, 2018 -

Easterns Automotive Group of Laurel responded

We sure hope that you do! Our staff always welcomes new customers in with open arms.

February 09, 2018

This has been the best customer service I have ever experien I gave this rating because Jamar worked very hard on finding me a finance company that would work with me.He took this very personal I feel as though More

by Mink1223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Vannavong, Jamar Royster
Feb 12, 2018 -

Easterns Automotive Group of Laurel responded

We are so happy to hear our very own Jamar was able to assist you and make your visit wonderful! We look forward to seeing you again in the future.

February 09, 2018

It was an awesome experience Jamar treated my wife and I like we were family.It was important to him that we found a car we felt safe in.I t was great customer service. More

by Threeamigos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Vannavong, Jamar Royster
Feb 12, 2018 -

Easterns Automotive Group of Laurel responded

It's great that both you and your wife stopped by to check us out. Welcome to the Easterns family!

February 08, 2018

My GOODNESS WHO KNEW it would be so FAST with Great service! Listen my husband and I usually go to another car dealer that we have bought 6 cars from... but we just loathe the time it takes out of our schedule a More

by Antone Daniels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Floyd Whitlock
Feb 09, 2018 -

Easterns Automotive Group of Laurel responded

We're so happy for you and your husband. Thanks for taking a chance on us! We will definitely be here to help you whenever you need us.

February 07, 2018

Enthusiastic Jamar was an awesome salesman. He made sure we were satisfied with our purchase and made everything go smoothly. I would highly recommend Jamar to any More

by Afisher128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Jamar Royster
Feb 08, 2018 -

Easterns Automotive Group of Laurel responded

We'll be sure to share your kind words with Jamar. Congratulations on a smooth and efficient car buying experience.

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