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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,766 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,766 reviews

December 13, 2017

Great job Jamar and Ginny did a great job and getting me the car that I wanted and also a great interest rate I would recommend eastern automotive and Jamar to More

by Bart112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Vannavong, Jamar Royster
Dec 13, 2017 -

Easterns Automotive Group of Laurel responded

Hi Bart, Welcome to the Easterns family! We will definitely let Jamar and Ginny know that you are happy with your purchase.

December 12, 2017

Happy Just want to shout out to Jason was very helpful and very understandable answer all my questions he did not pressure me to buy anything. I will be co More

by Shwan129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Walcott
Dec 12, 2017 -

Easterns Automotive Group of Laurel responded

Hi, Thanks for your feedback. It sure is nice to know that Jason provided you with the customer service that you truly deserve.

December 11, 2017

Car Shopping I was out looking for a car Mr. Pacheco was very helpful. I was not quit ready for the car i wanted to purchase and mr Pacheco wasn’t too pushy about More

by Tam37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Irving Pacheco
Dec 12, 2017 -

Easterns Automotive Group of Laurel responded

Sounds great! We truly care about our customers. Please take your time deciding what you wish to do and come back when you are ready.

December 11, 2017

Excellent service Mr. Jamar Royster not only helped us but explained the best options that we should take. Very well spoken and knowledgeable about situation I would de More

by Michael Moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Jamar Royster
Dec 12, 2017 -

Easterns Automotive Group of Laurel responded

Your opinion matters! We are so glad that you decided to reach out and share your Easterns experience. Thanks for visiting us.

December 11, 2017

Excellent service I went in to purchase a car. Excellent service was provided from Mr. Pacheco. I have recommended to friends and family looking to purchase a car with More

by oliviab1219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irving Pacheco
Dec 12, 2017 -

Easterns Automotive Group of Laurel responded

Awesome! We look forward to seeing you again during tax season. Thank you for recommending your family and friends to us.

December 11, 2017

Great He was very helpful in help he spend hour trying to find the car best for me, he answer all of my questions to the best of his ability.give that ma More

by Gmsutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irving Pacheco
Dec 12, 2017 -

Easterns Automotive Group of Laurel responded

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience.

December 11, 2017

Great experience!!! Jamar Royster was an excellent salesman! He put our financial needs first and worked diligently for us. He made the process enjoyable! Thank you Easte More

by Renep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Jamar Royster
Dec 12, 2017 -

Easterns Automotive Group of Laurel responded

Welcome to the Easterns family! Thank you for being such a pleasure to work with.

December 11, 2017

My experience was great. Mr. Floyd Whitlock helped us from beginning to end of the entire sales process. He was patient and understanding, never made us feel overwhelmed. He More

by Pinky Friend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Floyd Whitlock
Dec 12, 2017 -

Easterns Automotive Group of Laurel responded

Wow! We love hearing stories like this about our customer service. Floyd and the rest of team ensures that our customers are treated with the utmost care and respect.

December 10, 2017

Excellent experience Bought an audi and worked with Jamar to process the transaction. The whole experience was pleasant and very much unlike the typical pushy sales transa More

by Darbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamar Royster
Dec 11, 2017 -

Easterns Automotive Group of Laurel responded

Welcome to the Easterns family! We really appreciate you telling us how your experience was with it. We will definitely continue working hard to make our customers comfortable.

December 07, 2017

Very Positive I found the service provided by Jamar and Jesus to be very helpful. Jamar was knowledgeable and professional. My experience with your company was posi More

by Tomcat2580
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Jamar Royster
Dec 11, 2017 -

Easterns Automotive Group of Laurel responded

Awesome! We're so glad to hear from you. We will definitely let Jamar and Jesus know that you reached out. Thanks for sharing your review.

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