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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,760 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,760 reviews

September 04, 2017

Amazing customer service Tony's customer service was simply amazing. I had so many questions and he answered all of them. He was very patient and extremely helpful. More

by AsishaB!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Squireewel
Sep 05, 2017 -

Easterns Automotive Group of Laurel responded

Hi Asisha, That's right! We firmly believe in providing our customers with the best possible customer service possible. We're glad to know that as a customer you are pleased with the service you received.

September 01, 2017

Something Special About This Guy From the moment I stepped into the lot, I knew that this guy was going to help me with my problems. Brandon is a people person, a real "get to know wh More

by FRANCHISOR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Staples
Sep 05, 2017 -

Easterns Automotive Group of Laurel responded

No need for anxiety here at Easterns! We're always here to help our customers the best way we possibly can. On behalf of the Easterns staff, we would like to congratulate you on your purchase and let you know that we are really happy for you.

September 01, 2017

purchasing a car Albert Payne assisted with the car buying process. Very friendly, courteous and professional customer service. Enjoyable experience. Would definitely More

by cgreen97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Payne
Sep 05, 2017 -

Easterns Automotive Group of Laurel responded

Thanks for sharing such remarkable words regarding the customer service that was provided by Albert. He'll be so glad to know that you enjoyed your visit. We look forward to seeing you in the future as well as your family and friends.

August 29, 2017

Love Love Love This is my third vehicle from Easterns. I've had my last 2 vehicles for 5 years without any problems. Easterns will treat you like family and without More

by MsKSmiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will , Albert Payne
Sep 05, 2017 -

Easterns Automotive Group of Laurel responded

Wow! THANK YOU so much for being a returning customer and for believing in us the way that you do. Your loyalty to us is so appreciated.

August 28, 2017

Purchased a car!!! Albert payne was amazing and worked a miracle for us. We had our heart a set on a certain vehicle and they made it work. He even helped lower our down More

by Liza Durongkadej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Payne
Sep 05, 2017 -

Easterns Automotive Group of Laurel responded

Wonderful! It is definitely great to hear from you regarding your visit with us. Please be sure to tell your family and friends to come in and visit us too.

August 28, 2017

Car purchase Albert Payne at Eastern Motors was honestly one of the nicest guys I have ever met. He took so much time with us and handled our case like we were fri More

by Lilrapunzel 3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Payne
Sep 05, 2017 -

Easterns Automotive Group of Laurel responded

That's the only way that we know how to be! Albert would like you to know that he is so appreciative of your kind words and positive feedback.

August 28, 2017

Great service We had a great experience with our sales person, Francis Koroma. He, and everyone else, were very welcoming, and took time to find us the perfect car. More

by Alexis1220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Francis Koroma
Sep 05, 2017 -

Easterns Automotive Group of Laurel responded

Hello Alexis, Francis and the rest of our team in Laurel work very hard to please our customers. Thanks for recognizing and commending them on their efforts!

August 26, 2017

Best place. Great prices and deals Jamar Roster You are a life changer thanks my brother! I appreciate everything that you have done. I am very pleased with the Toyota I have have gotte More

by Elsmooth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Jamar Royster
Sep 05, 2017 -

Easterns Automotive Group of Laurel responded

Your happiness is what truly matters to us. Thank you for being such a great customer. Jamar will be thrilled to know that you reached out.

August 26, 2017

Great experience I had a great experience working with Jamar Royster. He is a wonderful sales person. I got in to the car I wanted with no problem. He also helped me a More

by Jkranwinkel15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamar Royster
Sep 05, 2017 -

Easterns Automotive Group of Laurel responded

Great! It's always amazing to hear positive feedback from our customers. Thank you for believing in and supporting Easterns.

August 25, 2017

Jamar is awesome. He exceeded my expectations I told them my situation and needs and they fulfilled them with flying colors in record time. They gave me excellent service. This is my second vehicl More

by Aiyana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamar Royster
Aug 25, 2017 -

Easterns Automotive Group of Laurel responded

Wonderful! It was an absolute pleasure assisting you with your car buying experience. We appreciate you for being a repeat customer. Thank you and we definitely look forward to working with you again in the future.

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