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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,760 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,760 reviews

May 09, 2017

Great service Chris was great! He told me everything I needed to know! He was very informative and friendly. I didn't feel pressured to make a quick decision but I More

by Lea123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Grafton
May 11, 2017 -

Easterns Automotive Group of Laurel responded

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to please our amazing customers.

May 09, 2017

Loved Him I loved my experience from start to finish. Prior to my visit I was able to find out if & what I qualified for. Irving helped put things in prospectiv More

by Pinkkitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Irving Pacheco
May 11, 2017 -

Easterns Automotive Group of Laurel responded

We are sorry for the wait time for signing the documents. We are constantly working to make our car buying process more efficient and easier for our customers. Thank you for giving us your feedback. It's good to know that everything did work out for you in the end.

May 09, 2017

Knowledgeable Jason and Will were very helpful in this process and effectively conveyed all of the options available to me. They were very friendly and knowledgeab More

by DJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Walcott
May 11, 2017 -

Easterns Automotive Group of Laurel responded

Your opinion is greatly appreciated. We will be sure to pass your positive review on to Jason and Will who will be thrilled to hear from you.

May 06, 2017

Great service One word, informative. Jamar Royster knew exactly what he was doing, which was very refreshing. He did everything he could and even went above and bey More

by Vasco555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamar Royster
May 08, 2017 -

Easterns Automotive Group of Laurel responded

On behalf of Jamar and the entire Easterns staff, we are absolutely honored by your review. Our customers are our first priority so hearing such positive feedback is very refreshing. We will continue working hard to please all of our current and potential customers.

May 06, 2017

Great Service Great service and extremely helpful. Worked with us to get my niece buy her first automobile. Would visit here if I have a need to purchase an automob More

by melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamar Royster, Tony Soukphouangkham
May 08, 2017 -

Easterns Automotive Group of Laurel responded

We love hearing from amazing customers to yourself. It's great that we were able to help get your neice into her first vehicle. Great!

May 06, 2017

Excellent Good seller! They very good in service! In laurel maryland 9950 Washington boulevard Laurel Maryland 20723 They are so nice And friendly! Thank More

by Phoitrang1979
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Walcott
May 05, 2017

Excellent ! Had a great experience at this location. My sales person Chris did an excellent job at answering all of my questions and figuring out what I needed. More

by mmari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Grafton
May 08, 2017 -

Easterns Automotive Group of Laurel responded

Kudos to our very own Chris for providing with the customer service that you deserve. Please recommend Easterns to your family and friends!

May 04, 2017

UNPROFESSIONAL and RUDE This is the most UNPROFESSIONAL dealership. They are not responsive and don't know what they are doing. After spending all the time to drive there and More

by sneha123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Irving
May 03, 2017

Awesome I was pleased with the amount of time that it took someone to help. The whole car buying process was a breeze because the saleman took his time to hel More

by Nichole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Walcott
May 08, 2017 -

Easterns Automotive Group of Laurel responded

It's always been important to us to provide a smooth and efficient car buying experience to al of our customers. We appreciate you for publicly sharing your positive review.

May 02, 2017

Great My visit at the dealership was great I experienced great costumer service and outstanding feed back and knowledge about the vehicles. I Will definite More

by Boss Driver Kd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Soukphouangkham, Jason Walcott
May 03, 2017 -

Easterns Automotive Group of Laurel responded

Sounds great! Please think about it and come back when you are ready to purchase. We will be more than happy to assist you.

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