Easterns Automotive Group of Laurel

Amazing customer service very polite walked me through everything and didn’t take advantage of a first time buyer very pleased with service and will be back again THANK YOU EVER SO MUCH BRYNNA NEAL FOR MV everything and didn’t take advantage of a first time buyer very pleased with service and will be back again THANK YOU EVER SO MUCH BRYNNA NEAL FOR MVP!!! More

Loved the ease of buying a new car! From the loan, management team to my salesperson, Brynna, the staff was amazing! From the loan, management team to my salesperson, Brynna, the staff was amazing! More

Mr. Francisco Cabrera was the best salesman, I have met in a long time. He was polite, efficient and knowledgeable about the car he was selling. I will be sure to come back in six months ! in a long time. He was polite, efficient and knowledgeable about the car he was selling. I will be sure to come back in six months ! More

He was very good on providing me with a car today he is a good salesman, with a great attitude and pay attention to details! good salesman, with a great attitude and pay attention to details! More

From the moment I walked in the door Yehimy and Renae took care of me and gave me all of the information that I needed about the transaction process. They made it easy and convenient for me! took care of me and gave me all of the information that I needed about the transaction process. They made it easy and convenient for me! More

Customer service great from sales to financing. Salesperson Brynna wonderful..Everyone I came into contact with was a pleasant. Salesperson Brynna wonderful..Everyone I came into contact with was a pleasant. More

Service Review: Exceptional Experience with Francisco recently had the pleasure of purchasing a vehicle from Eastern and was fortunate to work with Francisco. From start to finish, my experience was noth recently had the pleasure of purchasing a vehicle from Eastern and was fortunate to work with Francisco. From start to finish, my experience was nothing short of outstanding, and I am delighted to share my review.Professionalism and Expertise exhibited unparalleled professionalism and extensive knowledge throughout the entire process. He patiently listened to my preferences and provided invaluable insights, guiding me to the perfect vehicle that met all my needs.Attentive and Personable Approach What truly set apart was his genuine and personable approach. He took the time to understand my requirements and preferences, ensuring every aspect of the purchase aligned with my expectations. His friendly demeanor and willingness to go the extra mile made the entire experience enjoyable.Transparent and Honest Communication Throughout negotiations and paperwork, maintained transparent and honest communication. He explained all details clearly, addressed my questions promptly, and never pressured me into any decisions. I felt fully informed and confident in every step of the process.Efficient and Smooth Transaction Thanks to efficiency and professionalism, the transaction was incredibly smooth. He facilitated the paperwork swiftly and ensured all necessary arrangements were in place, making the entire purchase hassle-free.Above-and-Beyond Customer Service What truly impressed me was commitment to customer satisfaction. Even after the sale was complete, he followed up to ensure everything was in order and offered assistance with any additional inquiries.Final Thoughts In conclusion, my experience with Francisco at Easterns exceeded all expectations. His dedication to providing exceptional service, coupled with his expertise and integrity, made this car-buying journey truly memorable. I highly recommend to anyone seeking a seamless and enjoyable vehicle purchase experience.Thank you, Francisco for your outstanding service and professionalism. I am delighted with my new vehicle and grateful for your assistance throughout the process.Rating: ⭐️⭐️⭐️⭐️⭐️ If I could give more stars, I would! More

Very professional and honest. Took his time to communicate with us to make sure we understood the process. Took his time to communicate with us to make sure we understood the process. More