Easterns Automotive Group of Laurel

Blessing Intended to purchase a 2013 base prius with 49k miles. The courteous dealer Mohan and Sales Mgr Jesus, Carlos upstairs explaining the contract and the Intended to purchase a 2013 base prius with 49k miles. The courteous dealer Mohan and Sales Mgr Jesus, Carlos upstairs explaining the contract and the entire dealership Mgmt team exceeded my experiance expectations; all the while aiming to go above and beyond to get me the best vehicle for my budget and saftey for my family. Two hours later i was offered a 2014 prius plugin gps back up camera 37k for a lower down paymen. Superior no pressure customer service. Dilegently advocated a lower interest rate on my behalf!! Truly the best car buying experience ever!! 5 star service, professional attitude from each employee interaction throught the entire process. I will chose Eastern of Laurel when i purchase my next vehicle, as well as refer family friends and anyone who appreciate Gold standard service with an excellent array of quality vehicle inventory. Keep up the Apex and continue to raise the bar for the competition, exemplary dealership needs to be recognized for their hard work and stellar customer service. Thank you again to each and everyone i had the pleasure of doing business with at Laurel Eastern Motors!!!!!! More

Leaving with a smile Thanks your for your honesty and dedication while selling me a car. I was leary of car salesman, often with good reason, but you've helped to redefin Thanks your for your honesty and dedication while selling me a car. I was leary of car salesman, often with good reason, but you've helped to redefine the stereotype. Thank you for answering all of my questions honestly, and making the process not as painful as it otherwise could have been. I'm happy with the car. It is a ideal situation when it comes to buying a great luxury car. Thanks again. More

Car buying I came to the dealership with a certain car in mind. I was warmly greeted by Albert who was very friendly throughout the entire process. I am very hap I came to the dealership with a certain car in mind. I was warmly greeted by Albert who was very friendly throughout the entire process. I am very happy with my purchase and will be returning for my future car needs. More

Ask for Charles I already knew what I was looking for when I went to Easterns, but I hadn't made a decision because of a vehicle was for sale at Carmax. Charles was a I already knew what I was looking for when I went to Easterns, but I hadn't made a decision because of a vehicle was for sale at Carmax. Charles was able to convince me to buy my car from Easterns because of his great customer service. He was pleasant, funny, and professional. Thanks again, Charles. More

Purchased car I was very pleased with the great customer service I experienced from Mr. Payne! He made the process easy and painless! I would refer this dealership I was very pleased with the great customer service I experienced from Mr. Payne! He made the process easy and painless! I would refer this dealership to anyone! More

Salesman was good I was okay but I didn't get the vehicle I was going there for. Originally I wanted a jeep Cherokee but credit was an issue I was okay but I didn't get the vehicle I was going there for. Originally I wanted a jeep Cherokee but credit was an issue More

Car Buying process! I had no confidence I would qualify for the car I wanted. Jesus and Mohan at the Laurel location, walked me through the process. With me leaving with I had no confidence I would qualify for the car I wanted. Jesus and Mohan at the Laurel location, walked me through the process. With me leaving with more confidence, than when I walked in to purchase the vehicle. They were both courteous, professional and very understanding of my needs. They went above and beyond to make my buying experience so easy. The best experience I have had, in a long time. My first time buying car from here, and I look forward to my many buying experiences again with eastern. Your commercials do proved, what they thrived for their customers. I sincerely appreciate your business. More

Irving Review I had a great experience purchasing my car..I will definitely recommend Irving to my friends and family for their car buying experience.The staff was I had a great experience purchasing my car..I will definitely recommend Irving to my friends and family for their car buying experience.The staff was very friendly More

Great Experience Irving was great had me approved and in and out. He has great customer service and made me feel comfortable during the entire experience. I will defin Irving was great had me approved and in and out. He has great customer service and made me feel comfortable during the entire experience. I will definitely refer people to Irving. More

excellent top notch service!! Starting with David Dutton! First impression got me at hello!! Walk in and there came Richard Torres, no hassle he was so gracious and patient throug Starting with David Dutton! First impression got me at hello!! Walk in and there came Richard Torres, no hassle he was so gracious and patient through the whole process couldn't of asked for a better sales rep kudos to you Richard and let's not forget Jesus Santos General manager financial advisor gave me above and beyond all information that I needed to make the process go so smoothly. Thanks 1 million guys my car buying experience was above and beyond more than I'd ever expected More