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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,829 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates ...
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,829 reviews

April 12, 2017

Smoothest Transaction Out of all the dealers and companies I went through, Jonathan went the extra mile to make sure the interest was on point and to make sure I was comfor More

by MahDuhbae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan De La Espada
Apr 13, 2017 -

Easterns Automotive Group of Laurel responded

Thanks so much for connecting with us to share your positive review. We are so pleased that you had an excellent experience a Easterns with the help of Jonathan!

April 12, 2017

Awesome Job Jonathan was excellent throughout the whole process. He was able to explain everything step by step. I was completely comfortable throughout the whole More

by Dori03
Recommend Dealer
Yes
Employees Worked With
Jonathan De La Espada
Apr 13, 2017 -

Easterns Automotive Group of Laurel responded

Greetings! Easterns would like to congratulate you on your new vehicle! We're so glad that everything worked out for you.

April 11, 2017

Great experience Christopher was very helpful with helping me getting the vehicle I wanted at a good price and I would recommend anybody trying to get a new or used ve More

by Markel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Christopher Grafton
Apr 13, 2017 -

Easterns Automotive Group of Laurel responded

Easterns is the place to be! We're so glad to now have you as a customer.

April 11, 2017

Excellent experience My experience at the dealership was one of the most excellent I have over the years of purchasing vehicles. All the staff were very professional and f More

by Diamond199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Amadou Sow, Tony Soukphouangkham
Apr 13, 2017 -

Easterns Automotive Group of Laurel responded

Your opinion is so very much appreciated and needed at the same time. Amazing customers like you are the reason we are in business. Thank you!

April 11, 2017

Good experience! Its was excellent experience to be able to get to the points, have questions answered and moved forward to application with quickness. My experience More

by Nlh1901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irving Pacheco
Apr 13, 2017 -

Easterns Automotive Group of Laurel responded

In and out in enough time to still enjoy the day! Perfection!!! :)

April 11, 2017

Excellent service by Mr. Pacheco Mr. Pacheco provided me the best experience I've ever had in the car buying process. I was very pleased in his overall knowledge, insight, and custome More

by Cargirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irving Pacheco
Apr 13, 2017 -

Easterns Automotive Group of Laurel responded

It is truly great hearing this. Irving will be thrilled and honored to know that you feel this way about your Easterns experience and his customer service. Please encourage your loved ones to give Easterns a chance.

April 11, 2017

My new friend Came in to easterns after being turned down from carmax & irv told me not to worry...not too much later i was riding out in a new ride. Irv is not you More

by BIGMARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Vannavong, Irving Pacheco
Apr 13, 2017 -

Easterns Automotive Group of Laurel responded

We are so glad that you didn't give up after being turned down. We always make things happen here at Easterns. You clearly made the right decision!

April 11, 2017

Smooth, Easy, Car Buying Experience Tony and Amadou were extremely helpful and had a lot of patience throughout this process. They worked with me to ensure all my car buying and financin More

by LaLa 1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amadou Sow, Tony Soukphouangkham
Apr 13, 2017 -

Easterns Automotive Group of Laurel responded

Our team will be very happy to hear that you are pleased with the outcome of your visit with us. Congrats on your new ride!

April 11, 2017

Efficient I visited this location and was greeting by Mr. Pacheco,he was very helpful and very knowledgeable about the vehicles I had in mind,he gave me great a More

by Klove2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irving Pacheco
Apr 13, 2017 -

Easterns Automotive Group of Laurel responded

Thanks for being an amazing customer. We look forward to hopefully seeing your family and friends.

April 11, 2017

Quick and easy Great experience, I would recommend to everyone looking for a vehicle. I walked in looked at some vehicles, asked to test drive. Then sat down to purc More

by Tpatt22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irving Pacheco, Tony Soukphouangkham
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