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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,770 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,770 reviews

November 11, 2016

Okay Experience Took a while for anyone to approach me to see if I needed help, but I actually like that. I already knew which car I wanted so I can't speak for inven More

by Mrmdjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Albert Payne, Vinny Vannavong
Nov 14, 2016 -

Easterns Automotive Group of Laurel responded

Great! We love hearing from happy customers. We would truly like to thank you for giving Easterns a chance. The pleasure is honestly ours. Please give us a call or stop by if you ever need anything moving forward.

November 11, 2016

Outstanding performance Jamar Royster worked with me as soon as I walked in the door and made sure I left with the car I wanted by the end of that same day. He did everything More

by Charles Berry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Jamar Royster
Nov 14, 2016 -

Easterns Automotive Group of Laurel responded

Our team strives to provide our customers with the best customer service posisble. We are glad that Jamar was able to assist you and take care of all your needs. Please invite anyone you wish to stop by and check out our inventory.

November 11, 2016

Outstanding performance Our sales associate did everything he could to get us in the car we're in!!! He was great and he deserves a raise!! Thanks so much Jamar More

by Rnb421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Jamar Royster
Nov 14, 2016 -

Easterns Automotive Group of Laurel responded

At Easterns Automotive Group, we make it our duty to go above and beyond for any and all of our customers. We're so glad to hear that you enjoyed your visit with Jamar. Please recommend us to your loved ones.

November 10, 2016

Experience with eastern motors I was reddened to this dealer by a friend. My salesman was super friendly and fast. Took all my information and had started running my credit in less More

by Eross92304
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Irving Pacheco
Nov 10, 2016 -

Easterns Automotive Group of Laurel responded

Wow! Quick, fast, and easy! It is aways our pleasure serving you. Please come back again in the future.

November 09, 2016

Used cars I wasn't quite ready to buy just stopped by the laurel store to see this Malibu that I liked very much I was approached my young man name Irving he wa More

by JadenT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irving Pacheco
Nov 10, 2016 -

Easterns Automotive Group of Laurel responded

Thanks for stopping by! We're glad that Irving was able to assist you during your visit. Please encourage your famiily and friends to stop by.

November 09, 2016

Car shopping I stop by easterns on Washington Blvd to browse the lot for my future Mercedes and I being I new I had credit issues and was quite ready and mr Irving More

by Bub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irving Pacheco
Nov 09, 2016 -

Easterns Automotive Group of Laurel responded

We're certainly glad that you decided to stop by! There is power in knowledge and learning how to better your finances for the future. We look forward to assisting you in finding a vehicle when you are ready. Give a us a call or stop by any of our six locations.

November 09, 2016

quick and painless I was treated very well by my salesman Jamar Royster. He and Jesus found what I wanted and the wife will be elated with the results More

by sfcselph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Vannavong, Jamar Royster
Nov 10, 2016 -

Easterns Automotive Group of Laurel responded

Awesome! We're always so glad to hear from our customers. Thanks for sharing your positive outcome.

November 08, 2016

was threaten by salesman Iriving Pacheco Irving Pacheco sold me a car full of ANIMAL HAIR as he would say "how do you know if it wasn't BEAR HAIR". I was threaten and assaulted by him when as More

by luckyone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Irving Pacheco, Tony Soukphouangkham
Nov 09, 2016 -

Easterns Automotive Group of Laurel responded

We pride ourselves in providing an easy and painless car buying expereince for our customers. It's good that you came in to witness it firsthand. We'll be sure to share your kind words with Irving.

November 08, 2016

It was quick, professional and great pricing. I gave the rating I did because we've been browsing cars all day and we came here and got something we weren't necessarily looking for but better. The More

by Aeriana Ambush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irving Pacheco
Nov 09, 2016 -

Easterns Automotive Group of Laurel responded

Excellent! It's great to hear that you had an amazing experience here at Easterns. We hope this encourages you to share the positive details with your family and friends. Please tell them to stop by!

November 08, 2016

I had the best sales representative! My experience was great. My sales rep answered all my questions, got me an outstanding deal, and I was approved. He was very cool and patient even tho More

by JSweet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irving Pacheco
Nov 09, 2016 -

Easterns Automotive Group of Laurel responded

Smooth transaction! That's what we love to hear! We are glad that everything worked in your favor. Congratulations!

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