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Easterns Automotive Group of Laurel
Laurel, MD
2,770 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,770 reviews
September 29, 2016
The Coolest Group of Car Dealers On the Planet The customer service was awesome my wait time flew by just talking with my salesperson and I would definitely refer a friend or a relative. The customer service was awesome my wait time flew by just talking with my salesperson and I would definitely refer a friend or a relative. More
by gburnette73
Employees Worked With
Jesus Santos, Jamar Royster
September 29, 2016
Very polite salesman looking out for me Really enjoyed my experience at eastern. Mark was very courteous and helpful. He did not pressure me, but helped me locate a vehicle that would suit m Really enjoyed my experience at eastern. Mark was very courteous and helpful. He did not pressure me, but helped me locate a vehicle that would suit my family well. More
by MattG
Employees Worked With
Mark Gannett
September 28, 2016
Easterns rocks! Love Easterns. Best dealership ever. Mark is the best and will always find you what you need. Will always use them! Go to Easterns for your vehicle ne Love Easterns. Best dealership ever. Mark is the best and will always find you what you need. Will always use them! Go to Easterns for your vehicle needs. More
by Jyancole
Employees Worked With
Mark Gannett
September 28, 2016
Great Customer Service Best customer service I seen at a dealership in a long time, in such a short time frame to get into a car they managed to work with my situation and w Best customer service I seen at a dealership in a long time, in such a short time frame to get into a car they managed to work with my situation and was able to get the job done. I'm truly satisfied with all they did for me, I highly recommend this dealership to everyone! No matter your situation easterns will get it done. Thanks Eastern Automotive Group More
by jnickens84
Employees Worked With
Jesus Santos, Vinny Vannavong, Jamar Royster, Tony Soukphouangkham
September 28, 2016
Liars Applied online and James from the corporate office called me. I have high income but limited credit due to a period of unemployment. My current ca Applied online and James from the corporate office called me. I have high income but limited credit due to a period of unemployment. My current car was bricked and was told there's no need for a trade in or a down payment. He rattled off interest rates on the order of 12%. When I get there, the offer was 22% interest + a down payment. These people are whores that will say anything to get you into the show room. More
by John Van Druff
Employees Worked With
JAMES
September 27, 2016
Irving Pacheco review I WANT TO JUST SAY THAT MR IRVING PACHECO IS ONE OF THE MOST HUMBLE & PERSONS I HAVE EVER COME ACROSS..HE WAS VERY HONEST & VERY INFORMATIVE OF THE VE I WANT TO JUST SAY THAT MR IRVING PACHECO IS ONE OF THE MOST HUMBLE & PERSONS I HAVE EVER COME ACROSS..HE WAS VERY HONEST & VERY INFORMATIVE OF THE VEHICLE & IN MY OPINION HE IS A ASSET TO THE COMPANY...SO THANK YOU MR IRVING PACHECO & THANK YOU EASTERNS AUTO OF LAUREL MD... More
by msann8014
Employees Worked With
Irving Pacheco
September 24, 2016
Dealership review We were treated well by both gentleman. They worked hard to get us into a vehicle. However I'm not sure we received the best deal and I'm not sure the We were treated well by both gentleman. They worked hard to get us into a vehicle. However I'm not sure we received the best deal and I'm not sure the company pricing is fair. More
by serena02
Employees Worked With
Irving Pacheco, Tony Soukphouangkham
September 24, 2016
Made it Happen Jamar was great and expedient. Easterns is great and always comes through for me. Three times the charms. I will come back again definitely. Thanks Jamar was great and expedient. Easterns is great and always comes through for me. Three times the charms. I will come back again definitely. Thanks More
by Kia2016
Employees Worked With
Jamar Royster
September 23, 2016
Best. Time. Ever Flexible, got a lower monthly rate then expected. Ended up getting a different car then I wanted because they were upfront about cost and repair price Flexible, got a lower monthly rate then expected. Ended up getting a different car then I wanted because they were upfront about cost and repair prices. Definitely happy with my new choice. Cadillac baby😍🚗💨💨 More
by Pickybuyer
Employees Worked With
Irving Pacheco
September 23, 2016
Great Customer Service and Great to deal with. My name is Forrest Griffith and im writing this review to give these guys at Eastern a great review.They put me in the car I wanted and worked with me My name is Forrest Griffith and im writing this review to give these guys at Eastern a great review.They put me in the car I wanted and worked with me on the payments and financing.Great guys to deal with.I will recommend all my family and friends. More
by LeeGriffith08231970
Employees Worked With
Jesus Santos, Jonathan De La Espada, Jamar Royster, Tony Soukphouangkham
