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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,770 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,770 reviews

September 17, 2016

Totaled my car on Sunday I came to Easterns because my friend Jeremiah and Mike worked here. I just totaled my car, and was in need of a new vehicle. It took a few days but Je More

by Hand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Jeremiah Jones, Michael Onufrak
Sep 19, 2016 -

Easterns Automotive Group of Laurel responded

We are glad that we could turn your negative situation into one that is positive. Jeremiah and Jesus will be thrilled to know that they could make a difference in your life. Congratulations! Your Easterns family wishes you the best.

September 17, 2016

Best car buying experience My sales rep was Jamar Royston, his customer service was great. He didn't rush me or press me. He was very helpful in helping me find the car I nee More

by daninja007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamar Royster, Tony Soukphouangkham
Sep 19, 2016 -

Easterns Automotive Group of Laurel responded

Here at Easterns, our customers are our first priority. We are glad that Jamar could show you this so you could witness it first hand.

September 16, 2016

Perfect!! The dealer worked hand in hand and helped me a lot with any problem I needed, both great salesman!! I wouldn't have gotten the car I did at such a goo More

by CannonBlake11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irving Pacheco, Tony Soukphouangkham
Sep 19, 2016 -

Easterns Automotive Group of Laurel responded

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. We hope that you continue to enjoy your vehicle. Easterns is always here if you have any questions or concerns.

September 16, 2016

Great experience Jeremiah Jones made this a very fun experience! He was very thorough and found me the best fit automobile for me! Wasn't expecting to have something t More

by Kevin Alker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Jeremiah Jones
Sep 19, 2016 -

Easterns Automotive Group of Laurel responded

It's always always the best when it isin't expected! We are happy Jeremiah assisted you in working out a vehicle that you are happy with. Please come back again in the future.

September 13, 2016

Easterns Their team effectively helped me find a car that fit me, in a timely manner. They worked with me and kept it honest throughout the process More

by TaysCutz
Recommend Dealer
Yes
Employees Worked With
Tony Soukphouangkham, Mark Gannett
Sep 19, 2016 -

Easterns Automotive Group of Laurel responded

Great! We are glad we could be of assistance. Best of luck with your new vehicle!

September 13, 2016

1st Time Car Buyer Irving was so pleasant and explained everything in great detail. He made my son's dream come true with a 2014 car!! He's friendly and very genuine! If More

by Michelle Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irving Pacheco
Sep 19, 2016 -

Easterns Automotive Group of Laurel responded

We love hearing that your son is pleased with his vehicle from us. Irving will be so proud and excited to hear your positive feedback. Please recommend us to your loved ones.

September 12, 2016

SATISFIED My experience was great. I enjoyed every bit of it; everyone of the staff I dealt with was very welcoming, specifically my sales person Irving. He gr More

by RanEsco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irving Pacheco
Sep 19, 2016 -

Easterns Automotive Group of Laurel responded

Customers like yourself are the reason we love what we do! Thank you for choosing Easterns! We hope that you spread the word about us to your family and friends.

September 12, 2016

It was a great experience. I came in to browse the inventory and although I didn't purchase a vehicle Irving's customer service was outstanding. I would recommend this location More

by kespriggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irving Pacheco
Sep 19, 2016 -

Easterns Automotive Group of Laurel responded

Fantastic! We are glad you enjoyed Irving's customer service during your visit with us. We hope to see you aagin when you are ready to purchase a vehicle.

September 12, 2016

Thanks Irving My sister brought a car about a few months ago and recommend Irving to me since I now need a vehicle. Irving worked with me and made sure I felt comfo More

by Tasha1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irving Pacheco
Sep 19, 2016 -

Easterns Automotive Group of Laurel responded

This is so great to hear. We would like to thank both you and your sister for being loyal customers to us. We are also glad to know that Irving able to work everything out for you.

September 10, 2016

3:50pm Mike and the guys at eastern were great. 1 of the smoothest car buying experiences I've ever had. Very personable, knowledgeable, and helpful. I would More

by Kclouden823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Michael Onufrak
Sep 12, 2016 -

Easterns Automotive Group of Laurel responded

Your compliments mean the world to us. It's our job to provide each and every one of our customers with an great experience. We're glad that you were able to have a smooth experience. Please know that we are here to help anytime.

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