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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,770 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,770 reviews

September 10, 2016

Amadou took good care of me! I saw on line that the Easterns in Laurel had several cars of the make and model that I was looking for, so I dropped by to check them out, not sure i More

by kevin_mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amadou Sow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2016 -

Easterns Automotive Group of Laurel responded

Fantastic! It is good to know that you were able to check out our newly designed wbebsite. It's great to know that Mr. Amadou was able to assist you and help you get into one of the vehicles that you were interested in.

September 10, 2016

Great customer service Greeted at the door courteously by Sales Rep, Mark. He was patient and made us feel comfortable. Manager Jesus Santos worked diligently to address our More

by Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Mark Gannett
Sep 12, 2016 -

Easterns Automotive Group of Laurel responded

Oh wow! There is no better feeling to us than hearing from our very own happy customers. Both Mark and Jesus will be so glad to hear this!

September 10, 2016

Irving was very helpful and got me into a car fit to my need Helpful and friendly staff They helped me to get my payments where I needed them. Helped me to test drive two different cars and put in the one I wa More

by sweetpea1127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Vannavong, Irving Pacheco
Sep 12, 2016 -

Easterns Automotive Group of Laurel responded

Congrats on your new vehicle! We hope that you recommend us to your family and friends.

September 10, 2016

Irving's Pacheco Services I purchased a car from Mr. Irving a few years ago and sadly got into a bad car accident where my vehicle was totaled. I needed a new vehicle and one t More

by m33rah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irving Pacheco
Sep 12, 2016 -

Easterns Automotive Group of Laurel responded

We are sorry to hear about your accident and your toalted vehicle. However, the most important thing is that you are alright. It is great hearing the good news that you were able to find a vehicle that works for you and your budget. Irving will be thrilled to hear this.

September 10, 2016

Great experience My salesman Jamar was patient and kind while I shopped. Although I did research, he helped me to make an informed decision. I would recommend them to More

by Lakeisha Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Vannavong, Jamar Royster
Sep 12, 2016 -

Easterns Automotive Group of Laurel responded

Your opinion matters! We are so glad that you decided to reach out to let us know about your Easterns experience.

September 10, 2016

Excellent service I've given this location a 5 star rating because of the excellent service I've been receiving from Irving Pacheco. He's been nothing but polite since More

by Kbd052129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irving Pacheco
Sep 12, 2016 -

Easterns Automotive Group of Laurel responded

Nothing better than 5 stars! Wow! We really do appreciate it. Irving will definitely be thrilled! Please come back again.

September 09, 2016

Amadou The service was the best experience I ever had. Mr. Amadou worked with me finding a car to fit my size. He didn't give, I really appreciate the man he More

by Meme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amadou Sow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Soukphouangkham
Sep 12, 2016 -

Easterns Automotive Group of Laurel responded

Wow! We are absolutely thrilled to hear such positive feedback. We will be sure to share your kind words with Mr. Amadou. Please come back and see us again in the future.

September 09, 2016

Irving was great!! I visited Easterns on Monday and was looking around at different options. I was approached by Mr. Irving who was very pleasant. Although I did not pur More

by Ms. Fields
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Irving Pacheco
Sep 12, 2016 -

Easterns Automotive Group of Laurel responded

We would like to thank you for comingt to viist us. Please take the time to figure out what type of vehicle would work best for you and come back when you are ready. We will always be here to help.

September 08, 2016

Go to jamar Jamar is one of the best and most knowledgeable people there I went in and walked out with a car no hassle no extra stuff More

by Joseph A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamar Royster
Sep 08, 2016 -

Easterns Automotive Group of Laurel responded

Congratulations on your car! We hope that you continue to enjoy it. Jamar will be happy hear this.

September 08, 2016

Excellent Customer Service I've been hesitant on purchasing a new vehicle due to my recent credit history but once I spoke with Jamar he gave me hope. From the time I walked in More

by Mz Payton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamar Royster
Sep 08, 2016 -

Easterns Automotive Group of Laurel responded

We're so glad that you tried to give Easterns a try. Jamar is going to be thrilled knowing that you really enjoyed your Easterns experience.

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