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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,760 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,760 reviews

July 11, 2016

The BEST car buying experience ever! They all were very friendly and helpful in this process. Jamar treated me like family and really worked with me to find the right vehicle. Thanks Jama More

by Dee Cee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Jamar Royster
Jul 11, 2016 -

Easterns Automotive Group of Laurel responded

We are here to serve you! Never forget that. We want to fulfill all your needs and answer all your questions. Jamar will be happy to hear that you enjoyed your experience. Please come back again!

July 11, 2016

Customer Service Jamar Royster showed very good customer service. I would recommend his services to anyone. Thanks for the good customer service Jamar. Appreciate it More

by Jamie T Dolby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamar Royster
Jul 11, 2016 -

Easterns Automotive Group of Laurel responded

Jamar will be so happy to hear this! We certainly try our best to make sure our customers are treated the very absolute best. ;)

July 11, 2016

Nice inventory Alot to choose from. Quality used cars. Great place to go if you want a car with low miles in mint condition. Great financing options and lenders. More

by Harpergreen
Recommend Dealer
Yes
Employees Worked With
Jonathan De La Espada
Jul 11, 2016 -

Easterns Automotive Group of Laurel responded

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We appreciate all of your kind words.

July 10, 2016

Great!!!!!!!! My experience at this dealership was outstanding!!!!! The sales men was down to earth and very helpful through out the whole experience. I would recom More

by Johnson87@yahoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Jamar Royster
Jul 11, 2016 -

Easterns Automotive Group of Laurel responded

It is so good to know that you had an outstanding experience with us! We hope that you enjoy your new vehicle! ;)

July 10, 2016

Great Service! From my 1st step into the dealership from my experience with the sales rep., administrationand finance dept. everyone was great! They worked with me a More

by godsgrace1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Vannavong, Jamar Royster, Tony Soukphouangkham
Jul 11, 2016 -

Easterns Automotive Group of Laurel responded

Congratulations on your new ride! There is no better feeling than hearing a customer say that they left with the car they wanted. Welcome to the Easterns family!

July 09, 2016

Alright prices, decent people Was lookin for Honda odyssey for my family, they had a few but didnt have the option I wanted. Very nice people, ask for Mike More

by chasey23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Onufrak
Jul 11, 2016 -

Easterns Automotive Group of Laurel responded

Thanks for stopping by. Our inventory is constantly growing and evolving. Please be sure to check out our website (www.easterns.com) to see any new arrivals that we have.

July 09, 2016

Amazing staff and service. I went in knowing what car I wanted and Jesus and Lamont made it happen and I was out of the door, keys in hand in what had to be the simplest car buy More

by Justintimothy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos
Jul 11, 2016 -

Easterns Automotive Group of Laurel responded

It's great to know that both Jesus and Lamon made your experience one for the books. We sincerly appreciate your time and your positive recommendation.

July 07, 2016

Two Thumbs Up!!! I couldn't be more happier, this is my second time buying a car from Eastern. Both Jamar & Jesus were really helpful and as always their customer serv More

by mgarciacampos1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Jamar Royster
Jul 07, 2016 -

Easterns Automotive Group of Laurel responded

There is nothing that matters to us more than seeing our customers happy. It is so great to know that you decided to come back ot us for a second time. Both Jesus and Jamar will be so glad to know that you enjoyed your experience. Congratulations on your vehicle!

June 07, 2016

Bad Experience 10 months ago I bought a car from easterns on annapolis rd in Hyattsville. I wanted to downsize because I needed to relocate. The finance manager , Ri More

by Valdora Celestine
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
I didn't work with none of these people.
Jun 20, 2016 -

Easterns Automotive Group of Laurel responded

We are so sorry that you did not have a good experience with us. We have been in business for over 28 years and have an A+ rating with the BBB. We certainly strive for excellence when it comes to how we treat our customers. If there is anything we can do to better accommodate you please contact our Customer Care Team. E-mail: customercare@easterns.com / Phone: (888)-535-8151

June 04, 2016

My first car I had an amazing time at the dealership when I first got their I was greeted by a friendly staff member Xavier who then helped me selected my first ca More

by Hello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos , Xavier Ortiz
Jun 07, 2016 -

Easterns Automotive Group of Laurel responded

This is special! It is so great to know that you chose us to purchase your very first vehicle. We are so glad that you enjoyed your experience thanks to Xavier. We look forward to seeing you again in the future.

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