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Easterns Automotive Group of Laurel
Laurel, MD
2,770 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,770 reviews
June 03, 2016
Shopping around I stopped by the Laurel location hoping to find a BMW that is just right for me. When I pulled on I was greeted by a salesman named Irving. He showed I stopped by the Laurel location hoping to find a BMW that is just right for me. When I pulled on I was greeted by a salesman named Irving. He showed me the selection and we took a test drive. He was very patient and understanding. I didn't purchase however when I'm ready he will be the person I work with. Excellent customer service!! More
by Nicey16
Employees Worked With
Irving Pacheco
June 01, 2016
Mike rocks! Mike is a friendly knowledgable guy Came back to Eastern because of him I plan to send friends and family to him Great guy to work with Keep him ! Mike is a friendly knowledgable guy Came back to Eastern because of him I plan to send friends and family to him Great guy to work with Keep him ! More
by Omomary
Employees Worked With
Jesus Santos, Michael Onufrak
May 27, 2016
Worst Dealership Experience Only interested in selling the cars they need to unload. Sold us a lemon. Did not provide Car Fax info. Financial Manager is rude and dishonest. BE Only interested in selling the cars they need to unload. Sold us a lemon. Did not provide Car Fax info. Financial Manager is rude and dishonest. BEWARE OF THIS DEALERSHIP.! More
by John
Employees Worked With
Irving Pacheco
May 22, 2016
Very professional service I had the most wonderful experience, from my Sales Rep and the Finance person. The whole process took less than an hour. Everyone was very accommodat I had the most wonderful experience, from my Sales Rep and the Finance person. The whole process took less than an hour. Everyone was very accommodating. Irving, Vinny and Mikaela made me feel very comfortable. More
by sherrims1
Employees Worked With
Mikaela, Vinny Vannavong, Irving Pacheco
May 22, 2016
Wonderful experience I had the most wonderful experience at Easterns of Laurel. The entire staff was very friendly and courteous. My sales rep, Irving Pacheco was profes I had the most wonderful experience at Easterns of Laurel. The entire staff was very friendly and courteous. My sales rep, Irving Pacheco was professional and attentive. I was truly impressed. Vinny and Mikaela made the paperwork process seamless. More
by sherrims1
Employees Worked With
Mikaela, Vinny Vannavong, Irving Pacheco
May 11, 2016
See Xavier! Xavier was exceptional! He made sure I test drove every vehicle within my wishlist and didn't stop looking until he found the right fit for me! Didn' Xavier was exceptional! He made sure I test drove every vehicle within my wishlist and didn't stop looking until he found the right fit for me! Didn't put any pressure on you like most car salesmen do! If you go to this location, see Xavier before anyone else-he's the most helpful! Glad to have worked with him. More
by meryllorenzo
Employees Worked With
Xavier Ortiz
May 07, 2016
AWESOME I came in today with doubts, but after working with Jonathan and Tony my doubts were erased and I found exactly what I wanted and was looking for!! Th I came in today with doubts, but after working with Jonathan and Tony my doubts were erased and I found exactly what I wanted and was looking for!! They are AWESOME and I would and will recommend Eastens to my family and friends!! Thank you so much Jonathan and Tony, you guys are AWESOME!! More
by Loe
Employees Worked With
Tony (manager), Jonathan De La Espada
May 06, 2016
I am a returning customer, however;Easterns did it again! Irving worked hard to please;and I am a picky customer. To sum it up, I'm an HR Manager and I would hire 20 Irving's. Thank you for a team of profess Irving worked hard to please;and I am a picky customer. To sum it up, I'm an HR Manager and I would hire 20 Irving's. Thank you for a team of professionals who didn't give up on me! More
by MRS. C
Employees Worked With
Jesus Santos, Irving Pacheco
May 05, 2016
Thank you jonathan. They have a really nice inventory, multiple lenders, perfect place to get a nice car low miles and financing, prices are competitive but they can do b They have a really nice inventory, multiple lenders, perfect place to get a nice car low miles and financing, prices are competitive but they can do better. More
by ravens1985
Employees Worked With
Jonathan De La Espada
May 05, 2016
Great experience Xavier Ortiz was my salesman and he was very helpful and knowledgeable and helped me find the perfect vehicle that met my needs and was able to afford Xavier Ortiz was my salesman and he was very helpful and knowledgeable and helped me find the perfect vehicle that met my needs and was able to afford. More
by Lifeofpablo
Employees Worked With
Vinny Vannavong, Xavier Ortiz
