Easterns Automotive Group of Laurel

Marcus Butler This was the best car buying experience I had and this is my sixth Mercedes Benz purchase. The service was excellent Marcus Butler my sales person to This was the best car buying experience I had and this is my sixth Mercedes Benz purchase. The service was excellent Marcus Butler my sales person took care of me from beginning to end. Upper management at eastern went above and beyond to ensure that I was happy!! I will definitely spread the word about the excellent customer service I received. Thanks eastern motors. An Eyeful Event by Kim More

Excellent Customer Service I stopped into the dealership a couple days ago and unfortunately I wasn't able to get a car, but Mr. Medley delivered excellent customer service and I stopped into the dealership a couple days ago and unfortunately I wasn't able to get a car, but Mr. Medley delivered excellent customer service and as soon as I'm in the position to make a purchase ill be back to see Jabar personally. More

best car buying experience I had been to 7 other dealerships and either was unpleased with the customer service, felt like no one understood me or had any idea what they were ta I had been to 7 other dealerships and either was unpleased with the customer service, felt like no one understood me or had any idea what they were talking about or just simply wasnt satisfied with the inventory. I went here to Easterns in Laurel and immediately quite a few cars caught my site , i was welcomed with one of the best greetings by a Salesman named Marcus Butler. He made sure he asked what it was I wanted, asked how did I hear about Easterns. He was very nice, he was smart knew exactly what he was talking about had an answer for every question I had. His manager Aryan was extremely nice and informative when he came over to assist Marcus with our purchase. Marcus need to keep up the good work !!!! In about 2 hrs i was signing my paperwork. I loved every bit of my experience here. They had EXECELLNT customer service, everything was done in a timely fashion , they were well organized & every part of the process was explained to me efficiantly. I am pleased with my new vehicle & I will definitely be sending them referrals. Thanks Marcus !!! More

Easy process. I came across a beautitful Audi A8 at the easterns store in laurel, where jonathan was professional enough to demonstrate the features of the car, I a I came across a beautitful Audi A8 at the easterns store in laurel, where jonathan was professional enough to demonstrate the features of the car, I also got a chance to drive the car for the first time, i will consider purchasing in a few months. More

Great car buying experience The team at Easterns was great . The salesperson , John Thayer and the finance manager , Danny Nguyen made my purchase easy and they were very tuned i The team at Easterns was great . The salesperson , John Thayer and the finance manager , Danny Nguyen made my purchase easy and they were very tuned in to what I wanted and needed for my situation . I would recommend anyone needing a car to go to Easterns ! More

Just an overall great & easy experience! I really enjoyed working with this automotive company! This is my first car, that I've purchased with my own hard earned money. The young gentleman wh I really enjoyed working with this automotive company! This is my first car, that I've purchased with my own hard earned money. The young gentleman who Assisted me was very good in all aspects of this process. Thanks Easterns of Laurel! More

Great customer service My salesman was knowledgeable, professional and friendly. He was very patient with me. I would recommend any one to see him. Thank you for your servi My salesman was knowledgeable, professional and friendly. He was very patient with me. I would recommend any one to see him. Thank you for your service. More

Very easy and understanding Very understandable people. Friendly environment. Help you with any questions you might have with any of the cars they have. Will recommend this locat Very understandable people. Friendly environment. Help you with any questions you might have with any of the cars they have. Will recommend this location to friends and family. More

Exceptional Service I'd like to thank Marcus Butler for being an exceptional salesmen. Not only did I find the car I was looking for but his compassion and communication I'd like to thank Marcus Butler for being an exceptional salesmen. Not only did I find the car I was looking for but his compassion and communication skills were out of this world. I would recommend him to anyone only because he's not your regular salesmen worried about money , he makes your experience personal and a personable salesmen is always a good one in my book.... Thank You Again Mr.Butler For Your Marvelous service!!!! More

Excellent customer service I had the absolute best experience. My sales rep Marcus and my financial rep Arryan were friendly and on point when it came to putting me in the car I I had the absolute best experience. My sales rep Marcus and my financial rep Arryan were friendly and on point when it came to putting me in the car I wanted. I gave them a price point and what I wanted my monthly note to be and they stayed within range. I was on my lunch break and needed to be out by 3, I was finished my 1:45....test drive and all!When my pre-approval fell through, Arryan got me a loan to fit everything I needed. Marcus' customer service skills were above and beyond expectation. I LOVE MY ACURA!! They even got my dad approved for a Chrysler 300. I would definitely recommend Easterns of Laurel to all of my family and friends!! More