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Easterns Automotive Group of Laurel
Laurel, MD
2,760 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
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Showing 2,760 reviews
September 03, 2015
my new car I had a great experience at Easterns of Laurel. Mr Lamont Coates was AWESOME!!!! He walked me through the car buying process and kept me informed on t I had a great experience at Easterns of Laurel. Mr Lamont Coates was AWESOME!!!! He walked me through the car buying process and kept me informed on things, he was very pleasant and patient with me. Thanks for all your hard work. Kudos to you! More
by ajones
Employees Worked With
Lamont Coates
September 03, 2015
service Overall I had a great experience, Lamont was excellent and not pushy like other salesman I've dealt with in the past. I would definitely refer friends Overall I had a great experience, Lamont was excellent and not pushy like other salesman I've dealt with in the past. I would definitely refer friends and family to easterns of laurel. More
by shawny
Employees Worked With
Lamont Coates
August 25, 2015
Marcus's Customer Service My experience with Marcus was excellent. He made sure I was content with the car and he made sure I understood everything from credit to the actual fu My experience with Marcus was excellent. He made sure I was content with the car and he made sure I understood everything from credit to the actual functions to the car. I feel secure with me deal and will send him plenty of referrals More
by Marcus Butler
Employees Worked With
Marcus Butler
August 23, 2015
Disappointed Saw the vehicle I wished to purchase located in Virginia arranged to be taken to Laurel location. I arrived and look around the lot. When I went in Saw the vehicle I wished to purchase located in Virginia arranged to be taken to Laurel location. I arrived and look around the lot. When I went in and asked for Danny Nguyen the first thing he said I was late then stated that it no longer the price I seen on internet without an explanation or the price. After searching he said the vehicle was never transferred to the location even though I set this up four days in advance to coincide with my work schedule. Rudely he just said come back tomorrow. I should had just walked out but decided to get the negotiating out the way. After appraising my trade in and finding out I was in the negative he attitude was very unprofessional. Not knowing I was pre-approved & had the down payment to cover the difference on what I owe. I just told him I will check elsewhere. Besides my vehicle runs fine I just wanted something newer. He just said I tell the saleman to give you back your keys and walked away. THANK GOD I already had my keys. The salesman was very attentive and pleasant to work with. I don't believe everything I hear & gave it a chance. I don't think I will be doing business with this dealership in the near future More
by 25th Eastern
Employees Worked With
Danny Nguyen, Jonathan De La Espada
August 21, 2015
good customer service this dealership has Great customer service . During my visit i found the stafd eager to help and patient with my situation . I would recommend eastern this dealership has Great customer service . During my visit i found the stafd eager to help and patient with my situation . I would recommend eastern automotive of laurel to a friend,coworker, or family member. More
by rholmes
Employees Worked With
Jesus Santos, Ricky Kinemore
August 05, 2015
Great customer care At Eastern Motors Laurel MD, I received great customer service from Mr Ricky Kinemore. He took time to listen to us and answered all questions we ask At Eastern Motors Laurel MD, I received great customer service from Mr Ricky Kinemore. He took time to listen to us and answered all questions we asked. He took time to show us all cars that was fit for our budget. Explained everything in details. Very professional. I have recommended Eastern Automotive Mega dealership at Laurel to all my Colleagues and friends. Will definitely go back for another newer model. Thanks Eastern Motors Laurel MD More
by Toyota mary 2015
Employees Worked With
Jesus Santos, Vinny Vannavong
July 31, 2015
Great Experience I had an overall great experience. The salesman Lamont was very polite and professional he took his time and made me comfortable with my purchase. I L I had an overall great experience. The salesman Lamont was very polite and professional he took his time and made me comfortable with my purchase. I LOVE MY NEW CAR!!!!!! Thanks again Lamont. More
by Bsmith
Employees Worked With
Lamont Coates
July 29, 2015
Son Purchases His Firts Car I was very pleased with my buying experience at the Easterns Laurel location. I went with my son to just look at cars and he ended buying his first c I was very pleased with my buying experience at the Easterns Laurel location. I went with my son to just look at cars and he ended buying his first car. Even though I assisted him with the purchase the look on his face was worth the extra expense. The Sales Rep who assisted us was very professional and honest. I would reommend this dealership to others, More
by Roz
Employees Worked With
Ricky Kinemore
July 28, 2015
Good Job He did an amazing job with helping me understand everything at a car dealership. As a new general manager I wanted to purchase a car and he helped me He did an amazing job with helping me understand everything at a car dealership. As a new general manager I wanted to purchase a car and he helped me learn what I didn't know before. When I am ready to trade in my van, I will definitely go back to him. More
by jessybaby87
Employees Worked With
Ricky Kinemore
July 28, 2015
Overall great experience! I had an overall great experience with Eastern. Ricky Kinemore was the salesman and he was very helpful, knowledgeable and patient with helping me get I had an overall great experience with Eastern. Ricky Kinemore was the salesman and he was very helpful, knowledgeable and patient with helping me get a car. He was very professional and he possess excellent customer service skills. Thank you Ricky for all of your help. I would definitely recommend Eastern Motors. More
by gail039
Employees Worked With
Ricky Kinemore
