Easterns Automotive Group of Laurel

From the moment we arrived, until we left with our wonderful new car, Jason was professional and courteous -- providing my husband and I with an exceptional experience. At every step he provided grea wonderful new car, Jason was professional and courteous -- providing my husband and I with an exceptional experience. At every step he provided great details about the process, what our options looked like and worked diligently with Chester to get a great deal ... in fact, they payments on our new car were lower than what we were paying on the car we traded in... I am not sure how many people would say they enjoyed their car buying experience, but Jason ensured that we did have a memorable experience. Without hesitation we would recommend him, and Chester, to our friends ... and we will definitely return when we need our next new vehicle! More

Larry is very considerate. He helps us fine the car we want and the best deal we can get. He is the best and therer is no other word to describe. If you want to buy a car at Eastern Automotive I recommand want and the best deal we can get. He is the best and therer is no other word to describe. If you want to buy a car at Eastern Automotive I recommand him, he will helps you in any way he can. More

Although I went in knowing exactly which vehicle I was looking for, there was absolutely zero pressure or hard sell. I had viewed various dealers and vehicles on-line prior to deciding on this particular looking for, there was absolutely zero pressure or hard sell. I had viewed various dealers and vehicles on-line prior to deciding on this particular vehicle. After calling in advance to ensure the vehicle was still available they set me up with an appointment. Once I got there Leon took very good care of me and Chester was able to get the financing done within minutes, Thank You Both. More

Larry fields was very helpful and friendly in helping me buy my first car. He gave me great advice and has tons of experience. I definitely recommend larry if your trying to buy a car in Maryland, hes the b buy my first car. He gave me great advice and has tons of experience. I definitely recommend larry if your trying to buy a car in Maryland, hes the best around. More

Jason Barrow Excellent experience!! This was my Jason Barrow Excellent experience!! This was my first time coming to Easterns. I was not sure what to expect but I was pleasantly surprised. W Jason Barrow Excellent experience!! This was my first time coming to Easterns. I was not sure what to expect but I was pleasantly surprised. When I arrived Jason welcomed my husband and I and made us feel comfortable. He was very professional, knowledgable and gave great customer service. I was expecting the process to be very difficult instead Jason listened to what we wanted and could afford. In the end I am very happy with my purchase and when I'm in the market again Easterns will be my choice. Thank you Jason you were awesome!! More

Easterns is a great place to purchase a vehicle. Chester Pinkey is very professional, accommodating and always has the customer best interest at hand. I have and will continue to refer Chester and his team Pinkey is very professional, accommodating and always has the customer best interest at hand. I have and will continue to refer Chester and his team. This is my second vehicle that I have purchased from Eastern. Thanks again for such great customer service. More

Well, I wasn't sure about going to Eastern Motors at first. I'd been into that sales center years ago and was not impressed by the cheese pizza eating salesman with the grease stains on his that approa first. I'd been into that sales center years ago and was not impressed by the cheese pizza eating salesman with the grease stains on his that approached us. After that experience I vowed not to come back but my husband talked me into it. Why? First, we live very close to the lot and the cars all look of good quality. So we stopped in one night (Dec. 29th) and was approached by Rayford Scott, an interesting young man with a witty sense of humor (liked that about him). He eventually got us to come inside to talk more about buying a car. Mind you, we weren't out to buy that night and we didn't think we could get one. Well, I told Ray that he couldn't get us a loan and he said watch me. Well, before we left that night we had one bank that was offering a loan! There was another that was holding. I was like 'OKAY...' So, we went home because we were waiting for a better offer from the other bank. I get a call the next day and Ray tells me that the other bank came back with a good response, so we headed up there that night. We got a good deal on a 2010 Nissan Altima and the finance guy, Chester Pinkney, made sure that we got everything we needed to get the deal done. I do appreciate the kind people I met there and wish them the best in the coming year. The only complaint I have is that the area where business is done is wide-open. There are no partitions or offices and even when financing is talked about, it is done in the open with other customers around. I just believe that personal business should be treated as such and at least partitions should be put up. But other than that we got an amazing deal and dealt with two great guys! Make sure to ask for Rayford Scott if you ever go there. Ciao More

I had a special credit situation. Mr. Pinkney and his associate were extremely helpful in the entire process. They were attentive to my concerns and stayed I touch with me throughout the entire process. associate were extremely helpful in the entire process. They were attentive to my concerns and stayed I touch with me throughout the entire process. I would highly recommend this dealership and particularly MR. Pinkney to my friends and associates for their car purchases. Highly recommended! More

My job was really my credit!! Low credit score but was able to get financed! Larry and Chester worked really hard!! Very pleasant and professional. It was a great experience. able to get financed! Larry and Chester worked really hard!! Very pleasant and professional. It was a great experience. More

As the saying goes , your job is your credit. Working with Larry and Chester was great, they were very kind and did everything to put us in a new car, will highly recommend these guys to anyone! with Larry and Chester was great, they were very kind and did everything to put us in a new car, will highly recommend these guys to anyone! More