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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,760 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,760 reviews

December 02, 2014

Awesome, friendly, and professional service! The staff at Eastern Motors were extremely friendly and professional. They all worked very hard to get me into the vehicle that I desired. They were h More

by kimkay929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Johnson
Dec 04, 2014 -

Easterns Automotive Group of Laurel responded

Kimkay, thanks so much for this great review and congrats on your new car! We try to create a friendly and professional experience for all of our customers and I'm pleased that you were able to perceive that. Tony and Laurent are an asset to our team and will be very happy to hear your kind words as well. If you need anything else at all, please come back and see us. Also, check out our Facebook and Twitter for exclusive content and deals.

November 29, 2014

"Patience is a Virtue" If anyone is interested in purchasing a vehicle, stop by Easterns and ask for Coley. He was honest, friendly, and knowledgeable. There was no pressure More

by David DuBose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2014 -

Easterns Automotive Group of Laurel responded

David, thanks so much for taking the time to write this review! Our team is focused on making the car buying experience both pressure-free and enjoyable, and I'm very pleased that your visit reflected our efforts. Coley is a valuable member of our team and will be pleased to hear about your positive experience as well. We appreciate the recommendation, and let us know if there's anything else we can do for you! Also, check us out on Facebook and Twitter to stay connected with dealer news and promotions.

November 27, 2014

Outstanding Service I received excellent service during my recent visit to Eastern motors. The staff were friendly and worked with me to assure that I was happy with my p More

by Saxlady730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos
Dec 02, 2014 -

Easterns Automotive Group of Laurel responded

Thank you for this fantastic review! We strive for 100% customer satisfaction, and I am very pleased to hear that our team provided you with a friendly and pleasant car-buying experience. I hope that you are enjoying your new car! We appreciate your business and look forward to serving you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and other fun stuff.

November 24, 2014

Excellent experience I bought a 2012 Chevy Tahoe from Easterns. I asked for a low mileage SUV that would accommodate me coaching basketball and having three boys and they More

by yusefsturdivant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 26, 2014 -

Easterns Automotive Group of Laurel responded

Thank you so much for the great review of your experience at our dealership. At Easterns Automotive Laurel, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that we were able to help find the perfect vehicle for you. Thank you for the recommendations. We would love to work with you again!

Dec 01, 2014 -

Easterns Automotive Group of Laurel responded

Yusef, thanks for this great review! We make sure that all of our employees are friendly and knowledgeable, and I am happy to hear that the time spent with our sales associate was a pleasing experience. Congratulations on your new car! We appreciate your recommendation, and keep us updated if there's anything else we can do for you. Also, check us out on Facebook and Twitter for dealer news and specials.

November 24, 2014

coley provided excellent service. i was ver pleased I would highly recommend my family and friends. He was awsome! He was very patient with me and answered all my questions. Im sure at times i was annoy More

by jaelin09
Recommend Dealer
Yes
Nov 26, 2014 -

Easterns Automotive Group of Laurel responded

We cannot thank you enough for your wonderful review of Easterns Automotive Laurel and for your referrals! Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. It was a pleasure to assist you and please let us know when we can do so again!

Dec 01, 2014 -

Easterns Automotive Group of Laurel responded

Jaelin, thanks so much for the nice review! Coley is a key component of our team, and it is great to hear that he provided you with excellent service. I'll be sure to pass along your compliments to him. We appreciate your recommendation, and don't hesitate to contact us if there's anything else we can do for you!

November 24, 2014

Friendly up front dealer This was one of the most honest and easiest car buying experiences. Straight to the point. They had the car I was looking for and at the right price. More

by glz3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 26, 2014 -

Easterns Automotive Group of Laurel responded

Thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We appreciate the kind and sincere comments. We look forward to seeing you back again in the future! Take care.

Dec 01, 2014 -

Easterns Automotive Group of Laurel responded

Thank you for writing this great review! We work hard to provide our customers with a top-notch customer experience, and I am extremely happy to hear that your visit with us was so positive. I'll be sure to pass along your kind words. If you need anything else at all, please come back to see us. Also, check us out on Facebook and Twitter for exclusive content and deals.

November 23, 2014

Excellent service Coley was great to work with. I will definitely recommend him and this location to friends. This is my second car from easterns and I will be back. More

by kellt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 26, 2014 -

Easterns Automotive Group of Laurel responded

Thank you for this review of your experience working with Coley! Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we’ve succeeded. We appreciate your recommendation and please feel free to reach out to us with any questions or future auto needs as we are always here to help.

November 23, 2014

Car Shopping. No particulars at the time. I appreciate the time and attention given to me and my parents during my shopping excursion. I knew what I was looking for and Eastern fit for my life More

by Katrina Tolliver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 26, 2014 -

Easterns Automotive Group of Laurel responded

Thanks for writing this review, Katrina! It is reassuring to know that our team provided you and your parents with a welcoming and pleasant dealer experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership with positive experience. We look forward to servicing your future automotive needs!

November 22, 2014

Life little Challenges I have challenging credit, so when entering your dealership, needless to say, I was extremely nervous and fearful of being embarrassed. After sharing More

by ritter925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 26, 2014 -

Easterns Automotive Group of Laurel responded

Thank you for sharing these remarks about your most recent experience with Coley. We know that buying a new car can be a daunting process so our team works hard to make it as stress free and friendly as possible. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

November 22, 2014

Good Experience Coley was awesome,very knowledgeable, very attentive, positive attitude, Excellent service,always putting the customer needs first, definitely an asse More

by marober
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 26, 2014 -

Easterns Automotive Group of Laurel responded

Thank you for leaving us this wonderful review! You’re right, Coley is a great asset to our company and we appreciate everything he does. It's wonderful to know that he provided you with the type of customer service that we pride ourselves on at Easterns Automotive Group of Laurel. Please let us know if there's anything else we can do for you.

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