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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,760 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,760 reviews

November 22, 2014

Good people When i visited eastern motors i had the pleasure of dealing with Coley. He was extremely friendly with a great personality. Made me feel comfortable. More

by beamgirl01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 21, 2014

Excellent Customer Service! My experience is still in-progress, but I can say with certainty that Laurent White at Easterns is an asset to the dealership! He's personable and or More

by Monilowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 26, 2014 -

Easterns Automotive Group of Laurel responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. You’re right, Laurent is an asset to our team and he will be grateful to read your nice comments. If you ever have additional questions or need a service, we are more than happy to lend a hand.

November 21, 2014

All Good All the Time! I purchased a car from Coley back in 2011 and had an amazing experience. Both him and Chester were easy to work with. They ensured that I purchased th More

by MzzAmbitious
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 26, 2014 -

Easterns Automotive Group of Laurel responded

Thank you for leaving us this terrific feedback and for your continued patronage. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we’ve succeeded. We’re pleased to learn that Coley and Chester were always able to accommodate your needs. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

November 21, 2014

Great customer service Coley has a down to earth personality that makes you feel like your problems with finding a car are his problems. He assisted me as much as he could d More

by Brittany Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 26, 2014 -

Easterns Automotive Group of Laurel responded

Brittany, thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that you were so pleased with the service you received from Coley during your recent visit. Please don't hesitate to contact us if you have any further questions or needs.

November 20, 2014

To Purchase Preowned Vehichle. It was an exciting experience. The service was great and l really liked the way the sales consultant helped me to get a car l needed. More

by lynnette.johnson.7549
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos,Laurent White , Brandon Earle., Jesus Santos
Nov 20, 2014 -

Easterns Automotive Group of Laurel responded

Lynnette, thank you for writing about your visit with us! I am happy to hear that our staff was able to provide you with the outstanding customer service we strive to deliver to each of our guests. Congrats on your new car! We appreciate your business and look forward to serving you again! Also, be sure to check us out on Twitter and Facebook for dealer news and specials.

November 20, 2014

I give them 10 stars Came in with my husband after being turned down by so many dealerships. He desperately needed a car that would get him through the snow. We came in ex More

by Jroqueparada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Ricky Kinemore
Nov 24, 2014 -

Easterns Automotive Group of Laurel responded

Thank you for taking the time to write such a great review! Our entire team strives to create a positive buying experience for every customer, and they will be thrilled to hear that they've been successful at this. I'll be sure to pass along your kind words to Ricky, Chester and Jesus as well. Please let us know if there's anything else we can do for you! Also, be sure to stay connected with us on Facebook and Twitter to stay in the loop with dealer news and specials.

November 19, 2014

Great Service Mr. Burston is notan ordinanry salesmen he made me feel very secure and comfortable with my decisions regaurding the car I was interested in. He wasn' More

by E.TJett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Burston
Nov 20, 2014 -

Easterns Automotive Group of Laurel responded

Thanks so much for the nice review! Kelvin is a key component of our team, and it is great to hear that he provided you with excellent service. I'll be sure to pass along your compliments to him. Congrats on your new car! We appreciate your recommendation, and don't hesitate to contact us if there's anything else we can do for you!

November 19, 2014

Customer service I came there to buy a car and was treated very professionally by your sales agent, Dozie. Even though I have not made up my mind what car and budget, More

by Uzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 18, 2014

exceptional customer service Worked with Nnadozie. He was extremely helpful and very knowledgeable. Even tho I wasn't ready to purchase, he put me at ease. I'll be coming back soo More

by bomsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2014 -

Easterns Automotive Group of Laurel responded

Thank you for this great feedback, Bomsy! It's wonderful to know that Nnadozie provided you with the excellent customer service that we pride ourselves on at Easterns Automotive Laurel. I'll be sure to pass along your compliments. We hope to see you again in the future! Please feel free to contact us if we can help you out in any other way.

November 18, 2014

exceptional customer service Excellent is the name. Nnadozie is a competent salesman. I have worked with him at several other dealerships and you always get exceptional customer s More

by babfat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2014 -

Easterns Automotive Group of Laurel responded

Thank you for writing this great review! I'm happy to hear that Nnadozie has consistently provided you with the exceptional customer service we strive to deliver to each of our guests. We're thankful for your repeat business! Please let us know if there's anything else we can do for you. Also, be sure to stay connected with us on Twitter and Facebook for dealer updates and specials.

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