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Easterns Automotive Group of Laurel
Laurel, MD
2,894 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
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Showing 2,894 reviews
November 15, 2014
great people The courtesy and respect was great. We were greeted as soon as we pulled up and helped immediately. Car or not , I would recommend this place just bec The courtesy and respect was great. We were greeted as soon as we pulled up and helped immediately. Car or not , I would recommend this place just because of the hard working to make customers happy. More
by mslinda97
Employees Worked With
Jesus Santos, Vinny Vannavong
November 15, 2014
friendly people Very nice salesman. Went in depressed walked out happy with or without a car. They make your experience great! Great selection in cars. will spread th Very nice salesman. Went in depressed walked out happy with or without a car. They make your experience great! Great selection in cars. will spread the word. More
by stephanie.bowen.58
Employees Worked With
Jesus Santos, Vinny Vannavong
November 15, 2014
It was a nice and great experience with Laurent My visit was to purchase a vehicle but couldn't complete my transaction but the service given by Laurent was very great and will come back again. My visit was to purchase a vehicle but couldn't complete my transaction but the service given by Laurent was very great and will come back again. More
by Rowusu2
November 15, 2014
man of many words Friendly and definitely uses jokes to ease the tension. However, the silence i brought to the table made him a wee bit uncomfortable. But i wasn't Friendly and definitely uses jokes to ease the tension. However, the silence i brought to the table made him a wee bit uncomfortable. But i wasn't there to get friendly. I was there to serve as an objective advisor to my mother who hadn't bought a car in 20 years... it was obvious that they didnt know EVERYTHING about EVERY CAR. And i get that -there are various types of and models -but i also think my knowledge of cars took them aback a couple times. And there was more than one instance where i caught some skirting happening when i asked a question. Other than that they did help my mom out who hadnt had an active credit hx in last decade and refused a cosigner. In the end she got a pretty good used car as close to her terms as possible. More
by Pixchix17
November 14, 2014
Buying experiance Sale rep (Coley) was very good! He possessed great knowledge and executed the sale in leas than two hrs. I got in, was financed and drove away with th Sale rep (Coley) was very good! He possessed great knowledge and executed the sale in leas than two hrs. I got in, was financed and drove away with the car in less than two hours! Awesome! Robert G. Stephens found exactly the car I wanted and made it available in a reasonable time! Awesome! More
by Michael McKnight
November 12, 2014
Loving my new car!! My situation was urgent!!! I needed a car and that's what I got. The team worked really hard and I drove off the lot that day with my new car! The cus My situation was urgent!!! I needed a car and that's what I got. The team worked really hard and I drove off the lot that day with my new car! The customer service was excellent!! I will definitely send buyers their way!!! More
by Algarvin
Employees Worked With
Laurent A. White
November 10, 2014
Great Guy to Work With ! Kelvin Our Salesman, was exceptionally well in helping us locate and find the car we were looking for (Acura MDX); Kelvin took the time to sit down wi Kelvin Our Salesman, was exceptionally well in helping us locate and find the car we were looking for (Acura MDX); Kelvin took the time to sit down with us and understand what we were looking. After being pressured at many other dealerships, I found at ease when stepping in to Easterns and was reassured by the experience with Kelvin. More
by auston.willis
Employees Worked With
Kelvin Burston
September 29, 2014
Worth the visit! I worked with Dozie and he made the experience simple and understandable with great customer service. I would highly recommend this dealership experie I worked with Dozie and he made the experience simple and understandable with great customer service. I would highly recommend this dealership experience and Dozie for future business!! More
by Camille Robinson
Employees Worked With
dozie nwachuku
August 12, 2014
cool place I wasn't really shopping for a car the day i came to visit, I just know that down line i would be switching my car and then my husband said we should I wasn't really shopping for a car the day i came to visit, I just know that down line i would be switching my car and then my husband said we should stop by and we did. Saw the car that I wanted although it did not have a GPS, but nevertheless ended leaving with my 2011 335i BMW. Charles and Sean were of great help. Also thank you to Caroline helping in the process of the paper and like my Vanilla scent. More
by abiamby
Employees Worked With
Charles J. Anderson, and Sean
July 24, 2014
Great with good customer service!!!!Purchased a Nissan 370Z Very courteous and friendly. Made the whole buying experience fun instead of the normal " dreadful" experience that most buyers have to face when they Very courteous and friendly. Made the whole buying experience fun instead of the normal " dreadful" experience that most buyers have to face when they get to other dealership. Every process was well explained and I had the time to reflect and make some decisions. I was never pressed hard. I certainly will recommend Jeremiah to my colleagues and friends as well as Eastern motors of Laurel!!! Cant remember the name of the manager on duty when I got my car but he was certainly helpful as well as the lady in Finance who did the paper work. Keep it up!!! More
by EElad
