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Easterns Automotive Group of Laurel
Laurel, MD
3,028 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
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Showing 3,028 reviews
November 21, 2014
All Good All the Time! I purchased a car from Coley back in 2011 and had an amazing experience. Both him and Chester were easy to work with. They ensured that I purchased th I purchased a car from Coley back in 2011 and had an amazing experience. Both him and Chester were easy to work with. They ensured that I purchased the vehicle of my choice within a budget that was suitable for me. My needs were their priority first, their commission second. As a result, they were the first people that I thought of when my car was recently totaled. Once again, they were extremely helpful! They didn't pressure me into any situation. Their goal was for me to find the car I preferred within a budget that I could afford. These will always be my go-to guys for my vehicle purchases!!! More
by MzzAmbitious
November 21, 2014
Excellent Customer Service! My experience is still in-progress, but I can say with certainty that Laurent White at Easterns is an asset to the dealership! He's personable and or My experience is still in-progress, but I can say with certainty that Laurent White at Easterns is an asset to the dealership! He's personable and organized and communicates well with the customer. I look forward to closing my deal with him. More
by Monilowe
November 20, 2014
I give them 10 stars Came in with my husband after being turned down by so many dealerships. He desperately needed a car that would get him through the snow. We came in ex Came in with my husband after being turned down by so many dealerships. He desperately needed a car that would get him through the snow. We came in expecting rejection or to walk out with an old car with high milage. Thanks to the AMAZING service from Ricky and the hard work from Chester and Jesus we were able to drive out with a 2013 with low milage that will get my husband through the snow! This dealership went above and beyond to help us out and they really looked out for our best interest. Ricky was friendly, kind, and very honest. Chester and Jesus worked a miracle and got us a great deal on our car and made it affordable. I honestly haven't seen someone care this much. Come to eastern in Laurel and experience the same red carpet service from Ricky, Chester and Jesus. More
by Jroqueparada
Employees Worked With
Jesus Santos, Ricky Kinemore
November 20, 2014
To Purchase Preowned Vehichle. It was an exciting experience. The service was great and l really liked the way the sales consultant helped me to get a car l needed. It was an exciting experience. The service was great and l really liked the way the sales consultant helped me to get a car l needed. More
by lynnette.johnson.7549
Employees Worked With
Jesus Santos,Laurent White , Brandon Earle., Jesus Santos
November 19, 2014
Great Service Mr. Burston is notan ordinanry salesmen he made me feel very secure and comfortable with my decisions regaurding the car I was interested in. He wasn' Mr. Burston is notan ordinanry salesmen he made me feel very secure and comfortable with my decisions regaurding the car I was interested in. He wasn't in rush to get the deal done, or take my money. I greatly appriciate the experience and would do business with him again & reccomend him to multiple people. More
by E.TJett
Employees Worked With
Kelvin Burston
November 19, 2014
Customer service I came there to buy a car and was treated very professionally by your sales agent, Dozie. Even though I have not made up my mind what car and budget, I came there to buy a car and was treated very professionally by your sales agent, Dozie. Even though I have not made up my mind what car and budget, I will recommend your dealership and more especially, Dozie. More
by Uzo
November 18, 2014
Robert Stephens, Sales Associate ... ...was extremely pleasant, polite &respectful. went out of his way to accommodate us, & we're very grateful. MrStephens assisted in making carbuying a ...was extremely pleasant, polite &respectful. went out of his way to accommodate us, & we're very grateful. MrStephens assisted in making carbuying a delightful experience. More
by MsMills
November 18, 2014
The Salesman was Outstanding! I worked with Nnadozie Neachukwu and had one of the best experiences ever! He was very knowledgable and patient. He answered every question and took I worked with Nnadozie Neachukwu and had one of the best experiences ever! He was very knowledgable and patient. He answered every question and took the time to understand my automobile needs. He wasn't pushy like some salesmen can be but he gave me his honest opinion. I actually spent more money than I originally intended but I left with the car of my dreams that met every need of my growing family and should last mefor several years. When I'm ready for a new vehicle, I know exactly where I will be returning! More
by Sharonflowers
November 18, 2014
customer service The young man really worked hard to get me the car that I liked. Great job! He was very polite, and have good product knowledge. Thanks very much for The young man really worked hard to get me the car that I liked. Great job! He was very polite, and have good product knowledge. Thanks very much for your help. More
by ogechi okoro
November 18, 2014
Awesome Nnadozie is a extremely friendly and very knowledgeable. He gave me great advice about different vehicles. I haven't made a purchase yet but when I do Nnadozie is a extremely friendly and very knowledgeable. He gave me great advice about different vehicles. I haven't made a purchase yet but when I do I will be back to see Nnadozie. More
by crissy2014
