Easterns Automotive Group of Laurel

henry y jesus is the best! This was a.great experience the esten were great attentive funny even. Wonderful experience I would recommend my mamá to Henry . Together they are a p This was a.great experience the esten were great attentive funny even. Wonderful experience I would recommend my mamá to Henry . Together they are a powerhouse combination. Thank you so.much Warrens my job is my everything and you are not apart of the piece in my life that will hold my family together. Thank you JESUS! More

henry and jesus Easterns Dicsiples I bought a Minivan last year and had a wonderful experience working with Henry and Jesus so I decided to Return and purchase my next vehicle. Let me I bought a Minivan last year and had a wonderful experience working with Henry and Jesus so I decided to Return and purchase my next vehicle. Let me say this experience was just an enjoyable as the last time.I believe from now on as long as I live in this area I will purchaseall of my vehicles from Eastern motors of the Laurel as long as Henry and Jesusare still working here. These two guys are the reason I no longer hate purchasing cars. Next month I will be bringing my sister back the purchase her new vehicle because of my experiences. More

Bought a Great Car! Bought a fully loaded '12 Ford Fusion at a great price given my credit. Staff was very professional and accommodating throughout entire processes and Bought a fully loaded '12 Ford Fusion at a great price given my credit. Staff was very professional and accommodating throughout entire processes and beyond. More

Rickey + Jesus = Great team I was very impressed with Rickey's professionalism and earnest drive to provide the best experience to his customers. Jesus took time to explain the I was very impressed with Rickey's professionalism and earnest drive to provide the best experience to his customers. Jesus took time to explain the car buying process in great detail so that I felt comfortable with such a large purchase. They put their heads together and picked my #1 choice car on the first try without me mentioning it. This team at Easterns in Laurel was a dream, and my family will only go to them for cars in the future. I recommend this dealership for the excellent team and wide selection. Just ask for Rickey! More

Sales Robert Stephens is awesome !!! Stayed late , very professional , took his time , had good recommendation an all around great sales person !!! Go easte Robert Stephens is awesome !!! Stayed late , very professional , took his time , had good recommendation an all around great sales person !!! Go easterns go !! At eastern motor , your jobs your credit !!! More

The great service Mr. Stephens give great service. He was kind and took his time to help me. I would recommand him to all my friends. He went step by step to make sur Mr. Stephens give great service. He was kind and took his time to help me. I would recommand him to all my friends. He went step by step to make sure I understood the car and my purchase. More

customer service recently my wife and i visited eastern of laurel the experience was seamless we went in and discussed with our sales rep our needs he found us exactly recently my wife and i visited eastern of laurel the experience was seamless we went in and discussed with our sales rep our needs he found us exactly what we wanted and a lot more. my wife was happy and so was i.,amen. More

"Mr Calm" I knew exactly what I wanted when I went to Eastern's Automotive Group in Laurel. I had everything needed to buy a car, well almost. I was missing o I knew exactly what I wanted when I went to Eastern's Automotive Group in Laurel. I had everything needed to buy a car, well almost. I was missing one important thing, "good credit". Chester did an excellent job in getting me financed. After waiting a few days for an answer from the bank, I was getting anxious. I missed a call from the bank and then it was phone tag. Finally, I the person answered only to say that she could not complete the last step with me because she was no longer in the office. I worried Chester and Ricky to death, I know I did but they remained cool. The next day Chester was off, so now Vinny gets to takeover the madness. Well finally I was told to come down to the dealership, which was kind of strange to me because I still had not talked to the person from the bank. But I was so excited I went to the dealership check and proof of insurance in hand, I was a little skeptical but more excited. Then here comes Ricky with bad news, they still had not received the green light from the bank. I was livid. I live a long ways from the dealership. I was so mean to Ricky. He admitted that it was his fault. I was still mean. Then Vinny came over I was mean to him too. I was trying to go visit my family my granddaughter and I was all packed luggage in the old car. Ricky was so apologetic. Just a real nice person. I felt so bad afterwards. He never raised his voice or got nasty with me and never showed me "attitude". He kept talking to me just like everything was ok just the epitome of professionalism, his calm calmed me sort of. Well here comes Vinny to save the day. I got my car it is so beautiful. I talked to the lady from the bank and I went home to Virginia and had a good time. Those folks at Eastern's Automotive Group in Laurel is about the business of selling cars. You can go in there with foolishness if you want to, they will still sell you a car lol, and a nice one at that. I really appreciate them. More

Absolute Professionals I was in the market for a second car. I found the car I purchased at Easterns in Laurel while browsing the internet. When I went to see the car, Ricky I was in the market for a second car. I found the car I purchased at Easterns in Laurel while browsing the internet. When I went to see the car, Ricky Kinemore was the first salesperson I met and was the one who ended up helping me during the entire process. Ricky is a true professional and was very attentive to what I was looking for. He never pressured me or made it seem like this was a "last chance deal". Once I decided to purchase the vehicle, I had the opportunity to work with Vinny for financing. Once again, no pressure, and very professional. The entire process was seamless because of the great work of Ricky and Vinny. They made me feel like a person instead of a sale which was very important to me. I would advise anyone reading this while deciding to purchase from Easterns in Laurel, go ahead and make the move and make sure you ask for Ricky and Vinny. You definitely won't regret it! More

Top Notch Without stellar credit I was apprehensive about applying for financing. To say the least, Easterns treated me with the upmost respect and made me feel Without stellar credit I was apprehensive about applying for financing. To say the least, Easterns treated me with the upmost respect and made me feel like my score was a 700. They listened to my needs and showed me quality late model vehicles...not overpriced, high mileage junkers. I was actually surprised of the vehicle I qualified for because I had been turned down at several other dealerships. Ricky was great to work with and for the first time it didn't feel like I was being "sold". I was not pressured or felt stressed about the process. Even after the purchase, they made sure to keep in touch and address any problems or issues I had. I have worked with many car lots, dealerships and finance companies in the past and none of them provided the quality service and professionalism that Ricky and the Eastern's team did. Now that I am on the road to fixing my credit, when I am ready to purchase another vehicle I will stop at only one place. If your looking to buy, go check them out. More