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Easterns Automotive Group of Laurel

Laurel, MD

Overview
Employees
Reviews
Vehicles
4.9
2,761 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,761 reviews

February 25, 2023

Excellent customer service. Very informative and knowledgeable on cars as well as the financial aspect. One of the best experiences we have had at a dealership. More

by DOLINTARA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Yang
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Mar 02, 2023 -

Easterns Automotive Group of Laurel responded

This is awesome! Thanks for letting us know that your car-buying experience was smooth and painless. Thank you for choosing Easterns!

February 20, 2023

No complaints on the service - everything thing was smooth and the staff carried themselves professionally More

by Marcus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Cabrera
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Feb 22, 2023 -

Easterns Automotive Group of Laurel responded

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.

February 17, 2023

Francisco was very helpful during the whole car buying process. He is very knowledgeable and answered all of my questions. More

by Wellrecommended
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Cabrera
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Feb 22, 2023 -

Easterns Automotive Group of Laurel responded

Congratulations on your purchase! Your opinion is greatly appreciated. It was a pleasure to assist!

February 14, 2023

I was very pleased with the customer service and friendly staff. They were helpful and got me an a vehicle that I wanted. More

by Dtowens45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Cabrera
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Feb 17, 2023 -

Easterns Automotive Group of Laurel responded

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

February 12, 2023

Floyd was my salesman, all I could say is he cares thanks for your help More

by Nicco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Floyd
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Feb 17, 2023 -

Easterns Automotive Group of Laurel responded

Congratulations on your purchase! Your opinion is greatly appreciated. It was a pleasure to assist!

February 11, 2023

Frank made our first experience with Easterns a GREAT ONE. THANKS AGAIN. I would definitely recommend Easterns again. More

by Emmjay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rozell Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Cabrera
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Feb 17, 2023 -

Easterns Automotive Group of Laurel responded

Your opinion matters! We are so glad that you decided to reach out to let us know about your positive Easterns experience. Come again!

February 06, 2023

He’s fast and honest explains the work really good. And if there is a car you don’t like he finds another one More

by Maynor ramirez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Cabrera
Report | Print
Feb 09, 2023 -

Easterns Automotive Group of Laurel responded

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

February 05, 2023

Frank was very professional during my process,bhe knows everything about the car, financial process, and how the credit works 100%!! Thanks for everything!!! More

by Yocasta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Soukphouangkham, Francisco Cabrera
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Feb 06, 2023 -

Easterns Automotive Group of Laurel responded

This is awesome! Thanks for letting us know that your car-buying experience was smooth and painless. Thank you for choosing Easterns!

February 03, 2023

Frank is the best. His customer service is the best and he is always trying to be better. More

by Eagertosucceed
Recommend Dealer
Yes
Employees Worked With
Francisco Cabrera
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Feb 02, 2023 -

Easterns Automotive Group of Laurel responded

Great news! Your feedback as a customer is very important to us as we continue to improve and expand our company. Thank you!

February 02, 2023

I fully recommend Easterns Automotive Group in Laurel; everyone was awesome specially my salesman Francisco who helped me very patiently throughout the process More

by Bienvenida Caceres
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rozell Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Soukphouangkham, Francisco Cabrera
Report | Print
Feb 02, 2023 -

Easterns Automotive Group of Laurel responded

Congratulations on your purchase! Your opinion is greatly appreciated. It was a pleasure to assist!

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