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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,909 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,909 reviews

October 14, 2020

great salesman , great manager very professional and courteous found the car that best fit and got me a price I could live with. overall a good experience would definitely shop here again More

by Nissan7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Davis
Oct 15, 2020 -

Easterns Automotive Group of Laurel responded

Thank you for taking the time to recognize our team! Jared was happy to provide five-star worthy service. We appreciate your feedback, and we hope you enjoy your vehicle!

October 14, 2020

Ray was so great to work with. Great customer service skills and explained everything in great detail. He worked to get me a great deal. Thanks ray for everything, you and your finance manager Tony made More

by Jadonna berger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayford Scott
Oct 15, 2020 -

Easterns Automotive Group of Laurel responded

Hello there, Thank you for the positive review and rating! We are happy to know that Ray and Tony were a pleasure to work with and we look forward to any future visits. Have a good day!

October 10, 2020

I hate car dealerships! The car buying experience is always too long and exhausting. From the beginning, Jared of Eastern Motors of Laurel, MD made the transaction personable, efficient and pleasant. More

by harria71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Davis
Oct 12, 2020 -

Easterns Automotive Group of Laurel responded

Hi Harria, It is wonderful to know that your Easterns experience has been able to change your perspective on car dealerships. We sure do look forward to letting Jared know how pleased you are. Come again!

October 10, 2020

I had a great car buying experience working with Jared Davis at the Easterns of Laurel. Jared was very professional, polite and knowledgeable and he kept me at ease during the process. I look forward to More

by Alan Ruffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica, Jared Davis
Oct 12, 2020 -

Easterns Automotive Group of Laurel responded

Hello Alan, Thank you for taking the time to recognize our team! Jared was happy to provide five-star worthy service. We appreciate your feedback, and we hope you enjoy your vehicle.

October 08, 2020

Ray was amazing! He was incredibly helpful and he was willing to di everything that he could to help me. Thanks Ray and Eastern for everything! More

by mrsteairacampbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayford Scott
Oct 09, 2020 -

Easterns Automotive Group of Laurel responded

Hello, Your kind words regarding your visit are greatly appreciated. It has always been important to us to please our customers. We hope to have the pleasure of working with you again!

October 08, 2020

Ray was awesome. After bad luck with many other dealers in the area he was so helpful. Everything was quick and smooth. I love my new Jeep Compass. More

by lsnyder3459
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayford Scott
Oct 09, 2020 -

Easterns Automotive Group of Laurel responded

Congratulations on your new Jeep Compass! It is a fantastic SUV that you will absolutely love. We'll be sure to pass your kind words on to Ray!

October 04, 2020

His service was impeccable, professional and personable. he ensured that I got the best service and was taken care of. He’s very passionate in what he does and if you ever go to eastern automotives make sur More

by GBennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayford Scott
Oct 07, 2020 -

Easterns Automotive Group of Laurel responded

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

September 29, 2020

Ray was an excellent Salesman very patient for my situation. I was able to get my dream car for myself for my birthday. Ray is a great asset to the company More

by juneernest1662
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayford Scott
Oct 02, 2020 -

Easterns Automotive Group of Laurel responded

Dreams come true here at Easterns! We're so glad that our very own Ray was able to assist you. Thanks for being a good customer to us.

September 27, 2020

Ray was great, he was patient and kind, and even stayed late to help me buy my car. I would definitely return to Easterns in the future. More

by lagarrett922
Recommend Dealer
Yes
Employees Worked With
Rayford Scott
Sep 29, 2020 -

Easterns Automotive Group of Laurel responded

Well said! We believe in doing everything in our power to ensure that our customers are pleased. You all deserve the very best!

September 26, 2020

Jared Davis had Excellent customer service He was friendly, very patient and knowledgeable. We were very annoying but he stayed professional and did not get frustrated with me or my kids He continu More

by yungwoah617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Davis
Sep 29, 2020 -

Easterns Automotive Group of Laurel responded

Hi there, We couldn't agree more with your review. Jared and the rest of our staff work tirelessly to ensure that our customers are pleased. Thank you for recognizing and appreciating the hard work that everyone continues to put in. It means alot - thank you!

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