Eastlake Auto Brokers

Absolutely a nightmare. they prayed on a young mother with 0 credit and gave me the highest interest with an extremely high mileage car with 5 previous owners and damaged ke they prayed on a young mother with 0 credit and gave me the highest interest with an extremely high mileage car with 5 previous owners and damaged key fob and windshield upon purchase then blamed me on it. They said they would fix it and never did. Gella would call me sweetie and cutie and tricked me into thinking she was my friend. The whole time scamming me. harassed me for three weeks, calling me every day. Demanding more information they already had. In dealing with them the owner called me fat cow, b*xxx and other horrible names. I was harassed and bullied. Stay away. More

Absolutely a nightmare. they prayed on a young mother with 0 credit and gave me the highest interest with an extremely high mileage car with 5 previous owners and damaged ke they prayed on a young mother with 0 credit and gave me the highest interest with an extremely high mileage car with 5 previous owners and damaged key fob and windshield upon purchase then blamed me on it. They said they would fix it and never did. Gella would call me sweetie and cutie and tricked me into thinking she was my friend. The whole time scamming me. harassed me for three weeks, calling me every day. Demanding more information they already had. In dealing with them the owner called me fat cow, b*xxx and other horrible names. I was harassed and bullied. Stay away. More

Eduardo was excellent showing us all the options available helped us to get the best car for us. Very happy we came to this place available helped us to get the best car for us. Very happy we came to this place More

Eduardo was very helpful, straightforward, and honest. He was great to work with and would recommend to others interested in purchasing a vehicle. He was great to work with and would recommend to others interested in purchasing a vehicle. More

Eduardo was very helpful and made my car buying experience enjoyable! The service overall at Eastlake was great! experience enjoyable! The service overall at Eastlake was great! More

Everyone we encountered was friendly and helpful. Eduardo, our salesperson, was easy to work with, and communicative through the whole process. Eduardo, our salesperson, was easy to work with, and communicative through the whole process. More

Everyone was very friendly. Our experience was easy, we felt respected, they took time with us and we did not feel pressured. We worked out a deal we felt good about. Thank yo Our experience was easy, we felt respected, they took time with us and we did not feel pressured. We worked out a deal we felt good about. Thank you Eduardo! More

Really nice dealership Eduardo was fantastic bought the car we were looking for at a great price car we were looking for at a great price More

this was the smoothest car buying experience i’ve ever had at a dealership. everything was straightforward and the workers were very helpful in assisting me to complete my purchase. had at a dealership. everything was straightforward and the workers were very helpful in assisting me to complete my purchase. More

I’ve never experienced a ‘Bait and Switch’ operation as at Eastlake Auto Brokers. Eduardo guaranteed he’d offer me a free 3,000 mile warranty all to sway me from getting the inspection I planned and then at Eastlake Auto Brokers. Eduardo guaranteed he’d offer me a free 3,000 mile warranty all to sway me from getting the inspection I planned and then last minute he rescinded that warranty guarantee just as purchase documents pushed at me. The tag team harassment by manager Gella Aamodt, Eduardo Laureano and another salesman barring me from taking the car for inspection at Toyota across the street resulted in my having to call the police just to release the car to get inspected that I had already put $2000 on as deposit. In the end Eduardo was shamed into giving me back the 3,000 mile warranty as promised but he couldn’t resist intentionally manipulating the odometer reading back 1000 miles on the warranty paperwork all to shortchange me from 3,000 mile down to 2,000 mile warranty…that’s until I called him out forcing him to rewrite the warranty policy with the actual odometer car mileage. Doctoring odometer readings is illegal. When I viewed this car it had no bad odors but interestingly after delivered had a horrendous odor of which was due to 10, yes 10, air freshener tabs hidden underneath the 2 front seats. This cost me hundreds in detailing to remove that odor. Another negative review of Eastlake Auto Brokers back in by Kaylee Oct 2023 on Dealer Rater also made claims about unbearable odor so beware of this tactic that appears to be a revenge move. As if the whole experience not bad enough the car ended up needing $4000 in repairs so no wonder they resisted my getting an inspection. DO NOT BUY ANYTHING THERE WITHOUT OUTSIDE INSPECTION PRIOR!!!! Would I ever do business again with Eastlake Auto…not a chance. Perfect example why Used Car salesmen have the bad reputation they do. More