Eau Claire Chrysler Dodge Jeep Ram - Service Center

I was ready to let this thing go and move on, but you keep asking so I'll keep telling you. The experience was terrible in nearly every way. Zero follow up unless I called, long waits on hold, and incorr keep asking so I'll keep telling you. The experience was terrible in nearly every way. Zero follow up unless I called, long waits on hold, and incorrect diagnosis. I'm not convinced the shop is equipped with the necessary knowledge and skill to work on the RAM 3500 Series trucks they're "certified" to work on. More

They need better communication. I was left in the waiting room while Nate went on lunch break & no one told me my car was done. I was left in the waiting room while Nate went on lunch break & no one told me my car was done. More

Service was prompt and technician kept me informed. He informed me of work needed in future He informed me of work needed in future More

I took my truck in for a recall airbag replacement and the job was completed as far as I know! the job was completed as far as I know! More

Very nice people to work with. They keep you updated on the work being done on your vehicle They keep you updated on the work being done on your vehicle More

Ryan in Finance was amazing to work with, no pressure and made sure I was comfortable with payment and options! For a 45 Year old Guy he was able to relate to me very well and my needs! Thank you Ryan! made sure I was comfortable with payment and options! For a 45 Year old Guy he was able to relate to me very well and my needs! Thank you Ryan! More

I had a scheduled appointment at the dealership for an oil change. When I got there they had at least 3/4 cars still waiting for service. The guy came out and said it would be a wait. Said I would go to t oil change. When I got there they had at least 3/4 cars still waiting for service. The guy came out and said it would be a wait. Said I would go to the Fast Lane for service and he seemed happy. Got there, got right in and right out. Barely got comfortable and they had it done. Very nice people at the Fast Lane. I will continue to go to the Fast Lane where I get great service. More

Very pleased with the efficiency and ease of making an appointment with your service department. Enjoyed our experience. appointment with your service department. Enjoyed our experience. More

Had a check engine light come on and Ryan was able to squeeze me in same day, tech diagnosed the issue, and fix the issue. Really appreciate the great customer service & support. squeeze me in same day, tech diagnosed the issue, and fix the issue. Really appreciate the great customer service & support. More

Very friendly staff answered all my questions on the truck in detail on how they would fix it. truck in detail on how they would fix it. More