Eau Claire Chrysler Dodge Jeep Ram - Service Center

I appreciate the communication received when my jeep was being serviced. Friendly, knowledgeable and helpful. I also appreciate the waiting room accommodation's. being serviced. Friendly, knowledgeable and helpful. I also appreciate the waiting room accommodation's. More

Did exceptional work for my Jeep. Gave me a discount on labor cost because of additional repairs needed that had not yet been accounted for Gave me a discount on labor cost because of additional repairs needed that had not yet been accounted for More

Had oil change in less than a hour, fast service and a friendly staff. Will recommend. friendly staff. Will recommend. More

I will likely be back to this dealership for service - greeting was great, service seemed smooth, easy, organized. Welcoming and better than previous experiences there (was 2+ years ago) greeting was great, service seemed smooth, easy, organized. Welcoming and better than previous experiences there (was 2+ years ago) More

You hand our car for 5 weeks and that is unacceptable. We will not return We will not return More

Good friendly service . Great work. They even cleaned the interior of our jeep. Thank you Great work. They even cleaned the interior of our jeep. Thank you More

Informed me of other issues and explained details. Kept me updated on time allotted. Very nice and polite. Kept me updated on time allotted. Very nice and polite. More

Great as usual! I have been a loyal customer for many many years and still happy. I have been a loyal customer for many many years and still happy. More

To be honest the verdict is still out! Several months ago I brought my vehicle in to be serviced. Terrible experience. This time was better but still needs work. Andrew was wonderful. Several months ago I brought my vehicle in to be serviced. Terrible experience. This time was better but still needs work. Andrew was wonderful. More

Dropped our vehicle off after hours for a scheduled tire rotate, oil change, and recall. After getting a ride from my son to the dealership just before closing time (6 p.m.) the next day, the Service Write rotate, oil change, and recall. After getting a ride from my son to the dealership just before closing time (6 p.m.) the next day, the Service Writer informed me that the technician told him that he had not finished the items before clocking out at 4 p.m. An update call informing me of this would have been nice before we made the trip back in. The Writer estimated that the suv could possibly be ready early the next day and said he'd call when he arrived to work at 9 a.m. This didn't happen. We wound up initiating the call at 11:16 a.m. only to find out that it might be another hour or so before it was ready. My wife dropped me off on her way to work and I agreed to wait for the vehicle. The Writer finally handed the keys back at 1 p.m. The work got done, but the communication and timeline expectations were lacking. The Service Writer was new to his position (2 weeks) and will hopefully develop these very important skills as time goes on. More