Eau Claire Chrysler Dodge Jeep Ram - Service Center
Eau Claire, WI
377 Reviews of Eau Claire Chrysler Dodge Jeep Ram - Service Center
Kudos to the service manager whom I approached after my routine oil/filter and other checks service was over, and I realized that I had forgotten to tell the service attendant that a wiper wasn't functioni routine oil/filter and other checks service was over, and I realized that I had forgotten to tell the service attendant that a wiper wasn't functioning properly. The service manager took me to the parts department while he removed and installed the new one without charge. I was surprised that the dealership doesn't give you a check-list of what they checked on your vehicle. Lastly, I think it was a good move to go back to allowing credit cards for payment. I was surprised that they weren't accepted several months ago when I last had my truck serviced there. Also, I made a point to tell the service attendant that I didn't want an "oil blend" when I changed my oil. A blend might make the dealer more money but it doesn't protect the engine as long or as well in my mind. Lastly, I like the parts department person (older guy, not certain if Scott) who helped me replace the broken wiper and answered my questions re RAM hub/tire costs. Thanks. More
We had four vehicles serviced at the same time and everyone at the dealership was very nice and treated our vehicles as if they were their own. Very satisfied with our experience. everyone at the dealership was very nice and treated our vehicles as if they were their own. Very satisfied with our experience. More
We had four vehicles serviced at the same time and everyone at the dealership treated them as if they were their own. Very satisfied with our experience. everyone at the dealership treated them as if they were their own. Very satisfied with our experience. More
I was told I needed thousands of dollars in repairs. But my vehicle doesn't even have the parts I was told that were bad. Called 2 times a day for a week left multiple voice messages with no call back. But my vehicle doesn't even have the parts I was told that were bad. Called 2 times a day for a week left multiple voice messages with no call back. More
Took my challenger in with check engine and traction control light on. Drove off the lot 10 min later the same lights came back on I wasn’t able to use my turn signals or windshield wipers. Very disappo control light on. Drove off the lot 10 min later the same lights came back on I wasn’t able to use my turn signals or windshield wipers. Very disappointed with the turn out will not be going there again. More
Of course the vans sliding passenger worked when I brought it in for service, but Scott was patient and we finally figured out the problem. Scott explained what needed to be done, warranty informatio brought it in for service, but Scott was patient and we finally figured out the problem. Scott explained what needed to be done, warranty information (which I did not know), & offered a shuttle service. Scott has a great personality (almost did not mind paying for the service😂🫣) More