Eau Claire Chrysler Dodge Jeep Ram - Service Center

Of course the vans sliding passenger worked when I brought it in for service, but Scott was patient and we finally figured out the problem. Scott explained what needed to be done, warranty informatio brought it in for service, but Scott was patient and we finally figured out the problem. Scott explained what needed to be done, warranty information (which I did not know), & offered a shuttle service. Scott has a great personality (almost did not mind paying for the service😂🫣) More

Friendly staff, quick service, clean facility. Was able to get in quick, easy scheduling. No concerns Was able to get in quick, easy scheduling. No concerns More

Easy to book online appt for vehicle and timely responses by the jeep team. Great team! by the jeep team. Great team! More

they don't respond to cust. requests, I have requested question about warranty and no one calls me back until the third times. requests, I have requested question about warranty and no one calls me back until the third times. More

Express lane was not so much express. Waited an hour before my vehicle was even brought into the garage, without anybody giving any indication the wait would be so long. Waited an hour before my vehicle was even brought into the garage, without anybody giving any indication the wait would be so long. More

Just an oil change took over 2 hours? I was asked wait to check in ask to wait before my truck could go in. Once in shop it sat long time before Tech looked at it. Techs came a went with I was asked wait to check in ask to wait before my truck could go in. Once in shop it sat long time before Tech looked at it. Techs came a went with long breaks in between working on it. 3 that is three other vehicles starting after me got done and out before mine was finished?? Others seemed to be more important or preferred customers even though my wife and I have been going there for years. It is nice to watch the work be done on your vehicle, but to have this happen right before my eyes was insulting. Needless to say I won’t be coming back in the future. Good luck to your business moving forward. More

First experience at this dealership’s service department and was very pleased with the service and communication. and was very pleased with the service and communication. More

Scott was very informative with what was going to be done to my truck thanks to my truck thanks More

I bought my dodge from here love the car. Recently had engine installed and communication wasn’t great in service ( requested service that wasn’t looked at or commented to tech). Shortly afte Recently had engine installed and communication wasn’t great in service ( requested service that wasn’t looked at or commented to tech). Shortly after had issue with clutch which I called leaving message with no return call. Returned for first oil change after engine install requested inspection of clutch pedal. After three hours communication of clutch issue felt like they didn’t look at it I believe the quote will fix issue but is complete new upper system (master and possibly pedal assembly) ( issue being pedal stuck half way on commute to work had to pull pedal up which broke plastic in pedal assembly (returned pedal to operating enough to drive without clutch spilling)) More

Unfortunately for the first time ever since I've been bringing my vehicles here for their service, specifically for oil and filter change this past time, I'm disappointed. My Dodge Challenger went into bringing my vehicles here for their service, specifically for oil and filter change this past time, I'm disappointed. My Dodge Challenger went into the shop without scratches and oil smudges on it but that's not how it came out. Oil smudges where the mechanic leaned against the car apparently on both sides, and scratches across the hood where apparently the oil hose must have been left hanging on it and the lug key casually tossed back in the car rather than put in the glove box where one would expect it to be kept. This is my first time back since the dealership changed to some oneworld name so not sure if this is indicative of the new ownership or a one off, as my past experience has been good. But these scratches and the smudges are a pretty big fall from the former service. More