Eau Claire Chrysler Dodge Jeep Ram - Service Center

Kinda wasted my time. Brought in my vehicle at 2pm, by 4:30pm, they called to say they ran out of gas to use with the flame to remove the ride on the nuts. I either had th Brought in my vehicle at 2pm, by 4:30pm, they called to say they ran out of gas to use with the flame to remove the ride on the nuts. I either had the choice to get my car back and bring it back in the next day, or leave it the night. Incredible waste of my time. I won't be bringing the vehicle back for the wheel alignment since they didn't prioritize getting gas for the flame. This wasn't the first time this location has wasted my time. I don't necessarily blame the kind front desk people, but it still was not an "express" experience. More

The customer service was great and the sales reps were friendly and helpful. Would recommend. friendly and helpful. Would recommend. More

Nate was very professional and courteous. Kept me informed and seemed to care about customer satisfaction. Kept me informed and seemed to care about customer satisfaction. More

Service was as expected. Disappointed that the prepurchased oil changes were not honored by the new ownership. You would think the liabilities would have been assumed and acc Disappointed that the prepurchased oil changes were not honored by the new ownership. You would think the liabilities would have been assumed and accounted for in the purchase. More

I did not ask price of oil change before making appointment…..was,shocked at the bill. Whomever showed me where my car was…said,….it looks like they washed it for you too…..NO, I had just had it w appointment…..was,shocked at the bill. Whomever showed me where my car was…said,….it looks like they washed it for you too…..NO, I had just had it washed the day before. More

Great service for my oil change. Clean waiting area. Friendly staff. Was able to get in right away. I had a low tire days later that they fixed. Was grateful for shuttle service to a Clean waiting area. Friendly staff. Was able to get in right away. I had a low tire days later that they fixed. Was grateful for shuttle service to and from work. I would recommend this service center!!! More

Oil change was fine but greasy fingerprints were left on my dash from checking the cabin filter. I didn’t notice this until I was on the road heading home. I had to clean this up when I got home. This made my dash from checking the cabin filter. I didn’t notice this until I was on the road heading home. I had to clean this up when I got home. This made the experience a bit disappointing. Was unable to give a 100 percent satisfied rating. More

The place is clean and they take care their customer right away. And they do a good job right away. And they do a good job More

Secund appointment in a row that took over 2 hours for an oil change, poor communication regarding the delay. The technician on the previous visit lost the wheel lock to undue lug nuts. They gave the car a oil change, poor communication regarding the delay. The technician on the previous visit lost the wheel lock to undue lug nuts. They gave the car a wash as an apology. I've lost faith in this dealership. General manager said they are working on it and are cleaning up old messeo at the expense of new customers. More

Wonderful customer service . Good short wait time.. The technician that helped me was also very friendly Good short wait time.. The technician that helped me was also very friendly More