
EchoPark Automotive Baltimore
Baltimore, MD

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2,779 Reviews of EchoPark Automotive Baltimore
We had a wonderful experience at Carbiz! Efficient , courteous, friendly, knowledgable and an immaculate showroom and facilities. The selection and quality of vehicles is amazing. Thanks to all who he courteous, friendly, knowledgable and an immaculate showroom and facilities. The selection and quality of vehicles is amazing. Thanks to all who helped make this purchase such a pleasurable experience! More
My experience with CarBiz and working with Martin and Myron was great! I had just bought a used 1997 Ford Explorer. I got it from one of the corner dealerships. This Explorer was loaded. It had all the b Myron was great! I had just bought a used 1997 Ford Explorer. I got it from one of the corner dealerships. This Explorer was loaded. It had all the bells and whistles!. The next day the windows wouldn't go up or down. I took it back to the dealer on the corner and I told him, "the windows won't go up or down". They were locked. He said "I am sorry when you left here the windows was working"? I said yest but today they don't. He said when you pulled off the lot the truck is your problem now. You see I made the mistake of paying cash for the truck. However I bought it with me credit card. What this so called dealer didn't know is that I know the law. In the state of Maryland you have a 3 day recession law. That means anyone living in this state making a large purchase like a car or house, you have the right to change your mind. I immediately notified my bank. I explained how this dealer didn't want to give me my money back. I happen to be with Charles Schwab. I put in the dispute....I will be getting my money back, because I left that truck on that dealers lot. My wife and I walked 10-15 blocks up to CarBiz. I walked in sweating and exhausted. I wasn't for no mess! I had passed this place 1 million times but never stopped in. Today I stopped in. I was treated with calm and courteous service. I worked with Martin. He was professional, somewhat funny. I picked out a car. I got financing within minutes. Martin walked me back to a real fun and crazy guy named Myron in financing. Within minutes I was out the door in my new 2006 car. What was so funny, this guy Myron pulled out his easy button and said hit that!!! I did. IT SAID "THAT WAS EASY"! I laughed and my wife too. This was a great experience! Thanks guys! More
Let me start off by saying that I am a very difficult person to deal with when it comes to buying a car! Martin never gave up on me and even tho it took several weeks to get the deal done he stayed very person to deal with when it comes to buying a car! Martin never gave up on me and even tho it took several weeks to get the deal done he stayed very professional and always willing to go the extra mile to make me feel like I was his only customer. He seemed to know the right time to call and see if I was ready to buy. He knew that I had another deal on the table from another dealer but he never pushed to make the deal happen before I was ready. when the time was right he was there and met all my needs and made it painless. Myron was also great and made it very easy for me to give him all my money and not even thing about it. In short I now feel like these guys are family now. I WILL NOT BUY A CAR FROM ANYWHERE ELSE TODD More
Completely honest, friendly, and concerned about the CARE of the customer from start to finish. It is the way car shopping should feel....relaxed! Not rushed and lacking customer care. Very kid friendly dea of the customer from start to finish. It is the way car shopping should feel....relaxed! Not rushed and lacking customer care. Very kid friendly dealership! Josh and Russ did a great job. The vehicle we bought is in great shape for a used vehicle. Expected this when we saw it online and....Carbiz delivered upon further review! My daughter loved the dog at the dealership too. More
This is my families 3rd car buying experience with Javier and Carbiz and it was just as easy as the first 2 times. Great selection of cars and everyone was very friendly. Javier was very helpful and he wal and Carbiz and it was just as easy as the first 2 times. Great selection of cars and everyone was very friendly. Javier was very helpful and he walked me through step by step. I would recommend my friends and family. More
It was a comfortable, EASY process... The whole team was It was a comfortable, EASY process... The whole team was quite friendly and very helpful. I will definitely recommend others that are in search of a It was a comfortable, EASY process... The whole team was quite friendly and very helpful. I will definitely recommend others that are in search of a vehicle, to go visit Carbiz. More
Carbiz has helped me several times in my car buying process! They are nice, fair, and always willing to help. The sales manager, Fred Alston, has been there for several years and remembered me from m process! They are nice, fair, and always willing to help. The sales manager, Fred Alston, has been there for several years and remembered me from my first car buying experience there, which was at least 5 years ago! It always says something about a company when the employees have been there for a while. Fred and Myron got me in my dream car (Lexus GX470) the same day I came in, and it was an easy process. We have sent several friends there, and everyone of them has been happy with their purchase. I will definitely go back, and definitely recommend them to anyone looking for an affordable luxury car!! Also, their website is ACCURATE, which is huge considering that most sites' inventory is not very accurate online (they always say they don't have that particular car, but they have something just like it, which is frustrating). Thanks Carbiz!! I'm IN LOVE with my Lexus!!!! More
Miro was very patient and listen to all the things we needed I would recommend him to all my friends and family great customer service he went above and beyond thx miro needed I would recommend him to all my friends and family great customer service he went above and beyond thx miro More
I was referred HIGHLY to Carbiz by a close friend and fraternal brother that I work with, and he told me to specifically ask for Myron, who would be able to work with whatever situation I was in, to ensu fraternal brother that I work with, and he told me to specifically ask for Myron, who would be able to work with whatever situation I was in, to ensure that I was able to drive out with a new vehicle. I worked with Stuart as my sales associate, and he was very nice and upbeat, even when I was running into some difficulties. I have to really thank both of them for assisting me in obtaining my new vehicle, and especially Myron, who helped to work an acceptable deal for me. I would definitely recommend this dealership and the gentlemen that I worked with to others. More
Mr. Javier and Mr. Myron were very well trained in their field. Their customer service skills were way above excellent. Mr. Javier showed extreme patients and even shared a lot of wisdom with me about maint field. Their customer service skills were way above excellent. Mr. Javier showed extreme patients and even shared a lot of wisdom with me about maintaining my new car. Since I left Carbiz on Saturday I've been telling everybody if you want a great deal go to Carbiz. More