
EchoPark Automotive Baltimore
Baltimore, MD

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2,779 Reviews of EchoPark Automotive Baltimore
Carbiz provides excellent customer service, a friendly and family oriented enviornment, and overall good pricing on vehicles. When I brought my veichle, I knew what I wanted, they were able to put me in m and family oriented enviornment, and overall good pricing on vehicles. When I brought my veichle, I knew what I wanted, they were able to put me in me dream car and in no time i was pulling off in my new car. They are awesome!!! I would reccomend to anyone. More
I find that dealer thru autotrader.com. There seem show good price that I can't find other with lowest price. Also my wife and I are deaf as there have lots patient with us to communication with paper and good price that I can't find other with lowest price. Also my wife and I are deaf as there have lots patient with us to communication with paper and pen. Also there offer good warranty for used mini van. There is very good service as I will buy there again in few year even I am talk with parent about that dealer really good. Thanks to Danielle and Russ and other worker who help us with process to buy that minivan also they willing hold that one for us after we put deposit to hold Cant wait to buy there again. More
My experience with carbiz was wonderful. I couldn't believe (at 1st) that they could work with me on my budget but they worked it out in a timely matter. Good cars, great customer service and my sales believe (at 1st) that they could work with me on my budget but they worked it out in a timely matter. Good cars, great customer service and my sales rep (Fred Alston) was thee BEST!!! He met all of my needs and answered any concerns I had. I really loved the fact that everyone walked around with a smile (they love their job) which made me relaxed and confident that I was in good hands :))) More
I traveled from my home in Virginia to purchase a Porsche 911 Carerra S from Carbiz on May 30, 2013. The customer service aspect of my experience I rate highly. Why? Because Matt went out of his way to ac 911 Carerra S from Carbiz on May 30, 2013. The customer service aspect of my experience I rate highly. Why? Because Matt went out of his way to accommodate my needs. He kept in touch with me & when we met face to face on the day we arrived to close the deal, he gave my wife & I a warm welcome. He also completed so much of the paperwork I *thought* I'd have to do when I got there. I was amazed that he had everything all set up & ready to go! So easy! I appreciated his efforts greatly. Everything I asked him to do, he did in an expeditious manner as possible. I'm sure he did some non-standard/out-of-the-norm things for me, but he NEVER complained one bit and I know I made it tough on him at times. I can't emphasize enough how much this meant to us because so many businesses today can be rude or just not care. Not the case here. The quality of work aspect of my experience is once again good. I felt *accomodated* and treated with a great deal of respect from start to finish. Matt introduced me to Colin who is yet-another good guy that really connected with me on a personal & professional level. He worked tirelessly to make me happy with the car & even test drove it before I did. Great can-do attitude. Friendliness is an inherent trait of this dealership-no question. Warm & personable-makes all the difference in the world. Myron Boyd finalized the deal for us & once again, treated us wonderfully from start to finish. He explained each aspect of the deal & cheerfully answered all of our questions. He provided us copies of every document we'd need & congratulated us on our purchase. Top notch just like everyone else. Price? Awesome. I bought the car didn't I? Thanks to the afore-mentioned individuals, we got the most awesome interest rate I've ever seen on a used vehicle. What an awesome car too! An independent Porsche Dealership service manager spoke very highly of this car which added to my confidence in buying it to begin with. So, that brings me to my overall experience. Well, guess what? The next time we start looking for a vehicle to replace one of the others (not this car!), I've already got Carbiz bookmarked on my PC. And you know what else? I darn sure hope those same people are there when we are ready to buy again! How's that? More
Josh Pilkington is a pleasure to work with. From the moment I first spoke to him I knew I was dealing with a professional. . He took time to meticulously discuss the Mercedes Benz CLK550 over the pho moment I first spoke to him I knew I was dealing with a professional. . He took time to meticulously discuss the Mercedes Benz CLK550 over the phone. As am was on the phone with him from New York he exhibited and explained all the features with said vehicle which established a great comfort level to procure this automobile site unseen. I arrived to the Baltimore Amtrak train station from New York and Josh was there waiting for me. We arrived at Carbiz where he even offered me lunch. Josh gave me the feeling I knew him for many many years and we were old friends. The car was in immaculate condition and ready for a test drive (which sold the car). His candor, honesty and professionalism is one that should be modeled by all salesmen in his field. Thank you Josh and look forward to another purchase from you prior to the winter season Respectfully Zelik Schwartzman More
The staff was courteous and friendly. They made me feel welcomed and they ensure that I would get the best deal possible. In fact, one of the managers, I believe it was Russ, searched for better financing welcomed and they ensure that I would get the best deal possible. In fact, one of the managers, I believe it was Russ, searched for better financing for me and saved me $26 a month. He made me feel that I could trust him on everything he suggested to me. Additionally, Javier was very professional and dedicated to my satisfaction. He walked me around the lot and was very knowledgable of the cars on the lot. He explained each car that I was interested in and why they were or were not a good fit for me. He made very good suggestions and helped with my final decision. Finally, Marlon was very professional with closing the deal. He explained all of the paperwork and was open to any questions that I had. He was friendly and humerous. Both, Javier and Marlon, stayed late, well after 11pm, to finish helping me with my search. I feel that I made the best decision by coming to Carbiz and I plan on doing future business with Javier, Marlon, and Russ. I will also recommend my friends and family to this company. Gailyn More
We purchased a 2010 Chevrolet Camero from Carbiz. Matt was an csexcellent salesman and very friendly. At no point was he pushy or anything like the other salesman at other dealersips we went to. He did no was an csexcellent salesman and very friendly. At no point was he pushy or anything like the other salesman at other dealersips we went to. He did not try to use game tactics to get us to purchase a vehicle and was very patient and helpful. We also dealt with Myron- the finance director. He was a pleasure to deal with and made us feel very comfortable. The whole experience was all around an A+. The next time I purchase a vehicle I will definitely look at Carbiz first. More
MIRO IS GREAT...It was a pleasure working with him at carbiz. He was attentive and went above and beyond to make sure I was a happy customer. Constant contact and easily accessible. After encountering a carbiz. He was attentive and went above and beyond to make sure I was a happy customer. Constant contact and easily accessible. After encountering a couple things beyond his control, i felt nervous about deciding on my own to purchase a car, but his customer service was exceptional and it made the process a whole easier. I am happy with the vehicle so far. i will recommend carbiz. Thanks MIRO More
Martin was very helpful with helping me find the right car. We test drove three different vehicles that were very closely ranged in price according to my price range. He was a very enjoyable salesman and car. We test drove three different vehicles that were very closely ranged in price according to my price range. He was a very enjoyable salesman and we felt very comfortable working with him. The dealership worked to find an appropriate rate for me; minutes before leaving, the owner informed us that he had JUST found a better rate from a bank for us than what we had decided on, so we walked back and made the changes. The car is in very good condition, and I am extremely happy with my experience at Carbiz with Martin! The dealership's prices are competitive, but what you see on the price tag is about what you should expect to pay (some negotiations.) More
First time Buyer - It was overwhelming at first but Josh really saved the day!! I was pleased with the customer service. Great friendly conversations. And and overall wonderful experience. As long as there really saved the day!! I was pleased with the customer service. Great friendly conversations. And and overall wonderful experience. As long as there is a carbiz... I'll be coming back!! THANKS FOR EVERYTHING CARBIZ!! More