EchoPark Automotive Baltimore

Everyone was very friendly and professional. My husband and I got there right after closing, but a sales associate helped us and allowed us to test drive 2 cars that we were intersted in. Also the finance and I got there right after closing, but a sales associate helped us and allowed us to test drive 2 cars that we were intersted in. Also the finances were thoroughly explained and they were willing to shop around for a better interest rate. We will come back the next time we are in the market (my husband purchased our other truck from here in 2004). More

Miro is a genuinely solid citizen, he is both professional and courteous. His colleague Russ is also customer driven to ensure that all customers are satisfied with their purchase. Following up w professional and courteous. His colleague Russ is also customer driven to ensure that all customers are satisfied with their purchase. Following up with routine tags and a second key was also completed on time and I was satisfied in full. Well done guys, I see why Carbiz sells quality vehicles at competitive prices. Keep up the great customer service, excellent communications and follow ups. Mike More

Customer service was great and salesman(Javier) is very knowledge about the car...really recommend this dealership..the place was great and clean also the people that work there is very pleasant.. knowledge about the car...really recommend this dealership..the place was great and clean also the people that work there is very pleasant.. More

My overall experience was very good. Everyone I dealt with was very easy-going and the environment was low pressure. Matt and I had a little miscommunication about the price, but overall it was not a de with was very easy-going and the environment was low pressure. Matt and I had a little miscommunication about the price, but overall it was not a deal breaker. The follow ups and communication were exceptional and they met my expectations. The financing was much better than I could have received at a private lender. The only complaint I have is that they gave me the car with less than a quarter tank of gas which I was not too pleased about. More

From the very start we had an awesome experience at Carbiz. We were greeted by Javier and after we told him what we needed he found two cars for us right away that we loved. We had planned to go to a f Carbiz. We were greeted by Javier and after we told him what we needed he found two cars for us right away that we loved. We had planned to go to a few dealerships in the area but after we saw the quality of the vehicles and the price we knew we would only have to stop there. The hardest part of the day was choosing which car we wanted. The best part about my experience was that although we took the whole day to decide which one we wanted, we were never rushed unlike the other dealerships we had been to before. When Javier got another customer later in the day he passed us to his coworker Mathew Pollock who was just has friendly and understanding as Javier. This was by far the best car buying experience I have had and I will definitely recommend Carbiz to friends and family and will be back there when we are ready for our next car, Thank You Carbiz! More

I had not purchased a new car in 10 years, so I was a little bit nervous about the whole process. After researching car dealerships in the DMV area, Carbiz piqued my interest with all of their great rev little bit nervous about the whole process. After researching car dealerships in the DMV area, Carbiz piqued my interest with all of their great reviews. I could not have asked for an easier experience. I felt zero pressure, and was amazed by such a friendly atmosphere. Everyone that helped me was very knowledgeable and made me feel comfortable and at ease. I was shocked that I was actually able to get into the car I wanted with such a great price as well. Special thanks goes out to Sam for being my guide throughout this whole wonderful experience. More

Hi CARBIZ, I rated your service as excellent. Your Hi CARBIZ, I rated your service as excellent. Your reputation I have heard about has exceeded my expectations. I got the family car I needed, and i Hi CARBIZ, I rated your service as excellent. Your reputation I have heard about has exceeded my expectations. I got the family car I needed, and it was no hassle. I would definitely recommend your company to all my family and friends. I would like to commend Javier Cuellar, this was the best experience I have had in car buying here in Baltimore within the past 30 years. Management and other staff made my family and I feel secure while making an investment in your company too... Thanks, The Faulkner Family . More

I have never been to an dealership that was so helpful and quick with the customer service. They showed teamwork and quality skills that were so impressive you would think you were in a commercial. Truthf and quick with the customer service. They showed teamwork and quality skills that were so impressive you would think you were in a commercial. Truthfully I didn't think I was going to really get a car, but they gave me different options and really worked with me. Short story lol, I left that first day with hope and came back the next day with my brother shopped around picked a car and drove of the lot. The People who worked with us were a blessing and I really appreciate everything they did for us. God Bless Them ALL!!!!!! I HAVE A RELIABLE CAR!!!!!!! More

The experience overall was great. So far the best I've had buying a car. They weren't hesitant towards any concerns or questions I had and as soon as I suggested a flaw in the vehicle, they tossed i I've had buying a car. They weren't hesitant towards any concerns or questions I had and as soon as I suggested a flaw in the vehicle, they tossed it up on a lift and let me poke around and answered my concerns thoroughly. More