
EchoPark Automotive Baltimore
Baltimore, MD

Filter Reviews by Keyword
By Type
2,779 Reviews of EchoPark Automotive Baltimore
Its been almost a month since i got my car. So far so good. No issues! the process was fast, friendly and it was clear the team was very knowledgeable and knew what we wanted. Also, They were giving away good. No issues! the process was fast, friendly and it was clear the team was very knowledgeable and knew what we wanted. Also, They were giving away turkeys to a charity of my choice. More
Let's just say it was one of the best car buying experiences I have ever had. They got me into a car I love at a price I could afford and couldn't have been nicer or more professional about it. I ke experiences I have ever had. They got me into a car I love at a price I could afford and couldn't have been nicer or more professional about it. I kept them there well past closing and they never acted like I was inconveniencing them. They matched my Carmax appraisal and even went out of their way to get the paperwork completed. Sam, Matt, Brian, and Myron, Thanks guys. You definitely earned my business again. More
Great Dealer, great services and all thanks to Javier. He helped me pick my car and explained everything to me making it easier and simple for me, for time buying a car and would definitely recommend Carbiz helped me pick my car and explained everything to me making it easier and simple for me, for time buying a car and would definitely recommend Carbiz, especially Javier. More
Everyone made the experience a friendly and easy as possible. They were courteous and extremely attentive to my family and i. I am very happy witty my choice and I would recommend to my friends just as possible. They were courteous and extremely attentive to my family and i. I am very happy witty my choice and I would recommend to my friends just as I was by friend and family. More
I was not happy that this dealership because after spending 2.5 hours trying to chose a car, they sold it right from under our nose. We were not informed the car was sold to another party when we walk spending 2.5 hours trying to chose a car, they sold it right from under our nose. We were not informed the car was sold to another party when we walked in to purchase the car we chose the night before. We were lied from the time we walked in to pick up the car. There was another car my son was interested in as his second choice. The car was available so we were given Sarah to work with. Sarah saved the day for this dealership. She was very professional. She has checked in with us to assure all things are going well. More
The selection of vehicles is extensive. The facility is nice. you don't get the feel of being on a "used car lot". There is definitely no pressure to buy, but also no room to negotiate. nice. you don't get the feel of being on a "used car lot". There is definitely no pressure to buy, but also no room to negotiate. More
Javier was professional and considerate. He took time with us and showed us many possible cars. When we picked the right one, the consummation of the sale was done ion a way that put us at ease. So oft with us and showed us many possible cars. When we picked the right one, the consummation of the sale was done ion a way that put us at ease. So often when buying a car, I feel like I am being taken. Here, the thought never entered my mind. It was the most pleasant car buying experience I ever had. More
My sales woman was great. She was very professional throughout the process. Towards the end, waiting on the financede partment seemed to take a little while for no apparent reason. But other than that, throughout the process. Towards the end, waiting on the financede partment seemed to take a little while for no apparent reason. But other than that, it was a good all around experience. More
Kelvin Burston was very helpful and did his best to meet our needs. Was patient when we changed our mind from buying a SUV to buying a mid-sized car. It was a cold night but with his patience we were able t our needs. Was patient when we changed our mind from buying a SUV to buying a mid-sized car. It was a cold night but with his patience we were able to walk away with a beautiful, clean car. More
Kelvin was funny, personable and very understanding about the situation that brought us into the dealership that day. He seemed to want to get to know his clients and took the time to assist with every aspec the situation that brought us into the dealership that day. He seemed to want to get to know his clients and took the time to assist with every aspect of the car purchase. Kelvin went out of his way to make the experience as convenient as possible. By the end of the night, it felt more like we were talking to an old friend than a saleman we just met. More