Back

EchoPark Automotive Birmingham - Service Center

Birmingham, AL

4.9
818 Reviews

818 Reviews of EchoPark Automotive Birmingham - Service Center

Sort by
November 24, 2021

My experiences with EchoPark and Sean were perfect! Upon arrival, I was greeted by the receptionist and connected with Sean. Sean quickly sat down with me to talk through my desire to purchase a new vehicle More

by jlivy10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Matkosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

EchoPark Automotive Birmingham responded

We are so happy to read this positive review! Thank you J for taking the time to let us know how your experience went with Sean and our EchoPark team! We are thrilled to know you enjoy the SUV you purchased, Thank you!

November 23, 2021

Hands down the easiest and most professional car buying experience i’ve ever had! Thanks to Sean, I was able to find exactly what I needed. These folks will take care of you! More

by tamaradean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Matkosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

EchoPark Automotive Birmingham responded

Thank you for sharing your experience with us! We are so happy that we could take care of you and you found EchoPark Birmingham to be an excellent dealership!

November 23, 2021

John was very knowledgeable and friendly. He definitely helped make the car buying process fast and easy! More

by Goff.kristina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

EchoPark Automotive Birmingham responded

Thank you for the 5 star rating! We are so happy that Jon was able to provide a positive experience for you!

November 22, 2021

Very kind, patient, understanding and true! Very good at explaining the process of a car purchase! Will do everything possible to get you in a great vehicle while still understanding your budget. A+++++ More

by Eblair13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Eblair13 responded

Very professional. Will go to bat for you 100%

Nov 26, 2021 -

EchoPark Automotive Birmingham responded

It's experiences like yours that really keep us motivated! Thank you so much for the positive review!

November 22, 2021

We had a great experience! Low pressure and we got a great deal! Fattah was great to work with! More

by AStevenson0229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fattah Q. Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

EchoPark Automotive Birmingham responded

We take pride in our low pressure buying process here at EchoPark. We are happy that Fattah was able to provide excellent service!

November 20, 2021

Jon was very helpful, and we couldn’t be happier with our purchase. He’s highly recommended. More

by djgoff1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

EchoPark Automotive Birmingham responded

We thank you for your positive review on Jon and are so happy that you enjoyed your visit here at EchoPark Birmingham!

November 20, 2021

Jon Shoemaker make my son's car buying experience less stressful. Jon was professional, friendly, extremely knowledgeable, respectful and had great communication skills. My sin went to EchoPark Auto with More

by YG2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

EchoPark Automotive Birmingham responded

Thank you so much for sharing this experience with us! We are thrilled that Jon was bale to go above and beyond for you and your son and got him into a great vehicle! Thank you!

November 20, 2021

Not a fan of car dealerships, but my experience at EchoPark and especially with working with Fattah Thompson was an absolute joy. He worked with me till all my wants and request were met. I will def More

by Sweetlilly823
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fattah Q. Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

EchoPark Automotive Birmingham responded

We love hearing about positive experiences like these! Ones where we can make a guest feel at ease and meet their needs. Thank you!

November 20, 2021

Mr. shoemaker was very helpful in the process of helping me purchase my new vehicle. He explained all the warranties and extra features that came with the purchase of my car. Great salesman. More

by Davidpizano7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Wright
Nov 23, 2021 -

EchoPark Automotive Birmingham responded

We are pleased to read this review on your positive experience here with us at EchoPark Birmingham! Thank you!

November 20, 2021

Fattah was very helpful. No pressure, just a guy trying to get us into a car that fit our needs. More

by Andrew.vastano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fattah Q. Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

EchoPark Automotive Birmingham responded

We are happy to know that Fattah was able to get you into a vehicle that fit your needs. Thank you for the positive review on EchoPark Birmingham!