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EchoPark Automotive Charlotte

Charlotte, NC

Overview
Employees
Reviews
Vehicles
4.6
261 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive. Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty. Shop for your next car and schedule a test drive at EchoPark today.
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3648 E Independence Blvd

Charlotte, NC

28205

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Showing 261 reviews

November 13, 2021

My time and experience was super amazing, Tony has the absolute BEST personal costumer service!! More

by Perkins0410
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamaur Baker
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Nov 15, 2021 -

EchoPark Automotive Charlotte responded

Perkins0410, we strive for 100% satisfaction in every interaction here at EchoPark and are glad to know Tony provided you with an experience that was super amazing! Thank you for letting us know how we did and please let us know if we can assist you in the future.

Helpful
November 13, 2021

Mike is a great salesman..I will recommend him to others. Thank you so much More

by aprilwalker89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mayo
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Nov 13, 2021 -

aprilwalker89 responded

Love how fast the process was.

Nov 15, 2021 -

EchoPark Automotive Charlotte responded

aprilwalker89 we appreciate you taking the time to share your experience with Mike and the team here at EchoPark Charlotte. Your recommendation means a lot to us and we want to thank you again for taking the time to let us and others know how we did. Take care.

Helpful 2
November 12, 2021

Great value for the car with a wonderful atmosphere. Mike was amazing throughout the whole process. No pressure. More

by Afditto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mayo
Report | Print
Nov 12, 2021 -

EchoPark Automotive Charlotte responded

Afditto, thank you for taking the time to let us know about your experience with Mike and the team at EchoPark Charlotte. We strive to make this a great place to be for our guests and employees and we are happy to know you felt we are hitting the mark. If you have any questions please reach out.

Helpful 1
November 12, 2021

Very smooth and easy transaction. It was nice for my military service to be acknowledged. I didn't get carpal tunnel signing documents! More

by navftcss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Elcora
Report | Print
Nov 15, 2021 -

EchoPark Automotive Charlotte responded

navftcss we are glad you're pleased with your visit to EchoPark and your time with Kim. We strive to make this a seamless and stress free buying experience and we are glad you felt we hit the mark. Take care and be safe.

Helpful
November 12, 2021

KIM IS AMAZING! Very helpful with my situation. Great place to buy a used car. More

by chris90tejeda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Elcora
Report | Print
Nov 15, 2021 -

EchoPark Automotive Charlotte responded

Chris90tejeda, thank you for taking the time to let us know about your experience with Kim here at EchoPark Charlotte. We appreciate your feedback and look forward to your next visit.

Helpful
November 12, 2021

EchoPark made my car buying decision a simple and smooth process. Thanks Mike Mayo for your excellent service. More

by rskarp83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mayo
Report | Print
Nov 15, 2021 -

EchoPark Automotive Charlotte responded

rskarp83 we are so glad you found the process easy and Mike provided a great service experience. Let us know if there is anything more we can do.

Helpful 2
November 11, 2021

I love the customer service. The environment is soooooo welcoming. Mike Mayo is the man!! More

by tynese1016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mayo
Report | Print
Nov 12, 2021 -

EchoPark Automotive Charlotte responded

Tynese1016, we are so happy to read such a great review about EchoPark Automotive Charlotte! If you have any further questions, please give us a call. We're always happy to help!

Helpful 1
November 11, 2021

Excellent service!! Mike Mayo is the best! He did an amazing job! Very personable! 10/10 More

by brittanycjordan89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mayo
Report | Print
Nov 12, 2021 -

EchoPark Automotive Charlotte responded

Brittanycjordan89, we strive for 100% satisfaction, and it is great to see you had such a positive experience at EchoPark Automotive Charlotte. We can't wait to see you again, have a great day.

Helpful 1
November 10, 2021

Mike was very helpful throughout the search and did not pressure me to make any decisions. More

by haleyl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chapman
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Nov 11, 2021 -

EchoPark Automotive Charlotte responded

Haley L. we appreciate you taking the time to share your experience with Mike Chapman (we call him Chappy) and are glad you he provided you a service experience tailored to your needs. If you have any questions we are here to help. Take care.

Helpful
November 10, 2021

Pearless experience with Kim ElCora. She is well experienced, fun and helping person. She offered my daughter a donut from the tray she had by the desk . She made sure we were comfortable and took t More

by nonnafrikitona
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Elcora
Report | Print
Nov 11, 2021 -

EchoPark Automotive Charlotte responded

Thank you for sharing your experience with Kim, and Michael, during your visit at EchoPark Charlotte. We are happy to pass on your compliments to them both, and the team that works to make this a great buying experience. Thank you again for taking the time to let us know how we did. Take care.

Helpful
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