EchoPark Automotive Charlotte

I seriously can't say enough GREAT things about my purchasing experience with EchoPark Automotive in Charlotte. I originally called and spoke with Megan Free to inquire about an EchoPark car that I sa purchasing experience with EchoPark Automotive in Charlotte. I originally called and spoke with Megan Free to inquire about an EchoPark car that I saw on the CarFax site. In a matter of minutes, she was able to answer questions about the car that I asked about as well as inform me that they also had over 30 cars at their location that matched what I was looking for. I used EchoPark's CarCash App to get my previous car appraised. I received an appraisal amount in under 10 minutes that was able to be applied to the purchase of my new car. So easy! Rob Keen worked with me on the finance part of the purchase and was very attentive to responding to my phone calls and texts throughout the entire process. He helped make an appointment for me to finalize my purchase and trade in my previous car. Upon my arrival, my name was displayed on a screen at the front desk as a nice welcome. Next, I was introduced to Todd Petersen set me up with a test drive of my new car. Following the test drive, they took one last look at the car that I was trading in and I turned over my keys. The appraisal price determined from using the CarCash app was honored and my paperwork was finalized. Todd was so incredibly personable and knowledgeable about every step of the process. The car that I purchased was priced so well and was worth every penny. I hope they can build an EchoPark closer to where I live as I plan to purchase from them again in the future. More

It was a all around great experience...Tristian was very personable and answered all questions I had ...I will use this echo /sonic dealership again personable and answered all questions I had ...I will use this echo /sonic dealership again More

This dealership was recommended by a friend. When I walked in the front desk people was so pleasant and nice. Friendly, Knowledgeable and very Professional. walked in the front desk people was so pleasant and nice. Friendly, Knowledgeable and very Professional. More

My experience was a good one at Echo Park Brandon was very attentive to my needs the process was quick and easy. I didn’t feel like I was being hounded or pressured into anything I was given exactly what very attentive to my needs the process was quick and easy. I didn’t feel like I was being hounded or pressured into anything I was given exactly what I wanted and for the I am grateful. More

Professional , Polite , and efficient .. i went in there looking for a specific car and left with that exact same car ..by the way Kim is a Gem...! She got the job done!! looking for a specific car and left with that exact same car ..by the way Kim is a Gem...! She got the job done!! More

First of all the customer services was great, that's the first thing I look for when purchasing from any place. The place was clean, comfortable, and friendly. And on top of that Jamaur Baker. great salesma first thing I look for when purchasing from any place. The place was clean, comfortable, and friendly. And on top of that Jamaur Baker. great salesman great impression. AND I LOVE MY JEEP COMPASS. More

George Harris is a highly professional and personable salesman. Very genuine and also knowledgeable. Best prices I’ve ever seen. I’ve bought 2 vehicles from echopark Charlotte! They also have a 5 year ex salesman. Very genuine and also knowledgeable. Best prices I’ve ever seen. I’ve bought 2 vehicles from echopark Charlotte! They also have a 5 year extended service plan that I recommend. More

Echo park of Charlotte ROCKS, Patrick explained Echo park of Charlotte ROCKS, Patrick explained everything to me. He help the the process simple...... The whole staff was amazing, It was no press Echo park of Charlotte ROCKS, Patrick explained everything to me. He help the the process simple...... The whole staff was amazing, It was no pressure More

Good bye Carmax! The deals here are amazing for used cars! Thank you Mr. RAMIREZ for being patient. I love not being pushed and was able to test drive several cars before deciding. cars! Thank you Mr. RAMIREZ for being patient. I love not being pushed and was able to test drive several cars before deciding. More

Summary:First time at echo park. Easy website to do Summary: First time at echo park. Easy website to do research. Easy to set up a time to visit. Great customer service. No "car salesman pressure". Gr Summary: First time at echo park. Easy website to do research. Easy to set up a time to visit. Great customer service. No "car salesman pressure". Great prices on used, but pretty recent, cars with low mileage. Car performance/reliability TBD, but clean carfax report, so I'm optimistic. Detail: This was the first time I have purchased a car from Echo Park Charlotte and it was a great experience. The associate I worked with (Mo Moustafa) was polite, knowledgeable, and helpful. I did research before coming so I knew a few specific cars I wanted to look at. Based on those cars, Mo helped me look at other comparable options. I eventually found a different car that I hadn't done as much research about. I told Mo that I wanted to go home, do more research and return if I was comfortable with the decision. He didn't pressure me to buy on the spot, but encouraged me to take my time and make the right decision. While there on the first day, I also got my trade in appraised in about 15 minutes and it was a fair value based on what I was expecting based on my Kelly Blue Book research. Once I knew I wanted to make the purchase, I gave Mo a text and set up time to return and make the deal. It was a quick process once at the location. Mo clearly walked me through every step and answered all my questions to help me decide how/if I wanted to finance/purchase outright. The whole process is done with one associate, which I believe makes the process less complicated. When my wife needs a new car a few years down the road, Echo Park will be my starting point. More