EchoPark Automotive Colorado Springs

Echo park is a stress free experience. Salaried dealers means a trustworthy interaction and I would definitely return! Everyone was very friendly and the options were plentiful. means a trustworthy interaction and I would definitely return! Everyone was very friendly and the options were plentiful. More

Just bought a 2016 KIA Sorento SX at Colorado Springs EchoPark. Joey and Brayden were very helpful in making such a positive experience. Prices are always the lowest so there is no need to haggle or worr EchoPark. Joey and Brayden were very helpful in making such a positive experience. Prices are always the lowest so there is no need to haggle or worry about getting a bad deal. Saved $1500 on this car! More

Unique and pleasant experience I had done my research and narrowed my choice down to one. The EchoPark page said the car was at Littleton EchoPark so I made an appointment to test I had done my research and narrowed my choice down to one. The EchoPark page said the car was at Littleton EchoPark so I made an appointment to test drive. It was confirmed by email, however when I arrived, I was told that they didn't have that car on their lot. It was actually at EchoPark in Colorado Springs. Road trip. I made an appointment for 1:00 p.m., confirmed by email. They were very busy and we didn't talk to the sales rep until after 2:00. After the initial wait, the rest of the experience went very well. Ron was very friendly and knowledgeable. I paid cash, so the paperwork was lessened somewhat. All in all a very good experience. More

Used Car Purchase I researched car choices thoroughly and knew the value of the car. The price was as expected. There was no benefit one way or another to me on the p I researched car choices thoroughly and knew the value of the car. The price was as expected. There was no benefit one way or another to me on the price of the car. I paid cash for the car. The push by the car salesman to (1) get me to finance the car; and (2) get me to buy a $3300 warranty was unacceptable. It 'broke his heart' that I did neither because he thought I didn't know what I was doing. He knew better than me on how to spend my money. He announced when I came in that he was a salaried employee and didn't get any benefit on negotiating. But then his disappointment in not making the extra money that warranty and financing would have provided him was evident -- and his interest in me as a buyer disappeared. My other complaint was that the wrong car was detailed. When we went out to turn the car over to me, the salesman pointed at the wrong car and said 'Here's your chariot'. WRONG CAR. When we got to the correct car, it had not been cleaned. There were black stains on the front seat and some kind of gunky stuff on the console that I had pointed out before. The parts manager came out and cleaned while I waited. These things soured my experience with EchoPark and dampened my enthusiasm about the car. More

I had come down to echopark on Tuesday to sign all the paperwork to be sent to my dad in California, and Jina had told me I needed to send my paystubs. I went back to work (spent my lunch break doing this paperwork to be sent to my dad in California, and Jina had told me I needed to send my paystubs. I went back to work (spent my lunch break doing this) and emailed them to her immediately along with asking if she needed anymore information from me, in which she replied no. I went down to your location(Colorado Springs), I also contacted you guys through phone and email. I have a voicemail saying my car is ready to be picked up, then I come down after work at 8 pm on Friday, give Brian my registration and keys, then Hannah Bitterman came out to inform me she needed my 71 year old father's paystubs from California or she could not release the car. This has been a week long process and the communication, attitude and customer service was shocking. If you want professional service or someone who simply keeps in contact with you, I definitely would not go here. More

Process was as advertised on Echo Parks website. Ron was very helpful and forthright. Will recommend to friends looking for a decent late model used vehicle. very helpful and forthright. Will recommend to friends looking for a decent late model used vehicle. More