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EchoPark Automotive Dallas

Grand Prairie, TX

4.8
4,762 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive. Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty. Shop for your next car and schedule a test drive at EchoPark today.
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2615 W I-20 Frontage Rd

Grand Prairie, TX

75052

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Showing 4,762 reviews

September 17, 2020

This was the best car buying experience I've ever had! I flew in from out of state, and online, over the phone, and in person the service was great. I knew exactly what I wanted and neither Jeff nor Paul tr More

by dodgertodd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jewell, Paul Mbungo
Oct 14, 2020 -

EchoPark Automotive Dallas responded

Hello, thank you so much for your positive feedback. I'm happy that we were able to seamlessly get you into the vehicle of your choice. If you have any further questions, please give us a call. We're always happy to help! Best, Myriam Gonzalez, Guest Loyalty Specialist, EchoPark Automotive Dallas. customer.care@echopark.com

September 17, 2020

Smooth seamless process. Edward was very responsive and accommodating. I'm so excited he took his time to shop for the best rate. Just amazing! More

by Mary Womck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Shaffer
Oct 14, 2020 -

EchoPark Automotive Dallas responded

Mary, I appreciate you taking the time to leave us a review. Edward is a great example of the kind of customer service we always aim to provide. Please don't hesitate to contact us if you need anything. Best, Myriam Gonzalez, Guest Loyalty Specialist, EchoPark Automotive Dallas. customer.care@echopark.com

September 15, 2020

The process was extremely easy. Very upfront and hassle free. Edward Shaffer was extremely helpful and made this process extremely smooth and easy. Would recommend to friends and family! More

by Yamahabrat51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Shaffer
Sep 18, 2020 -

EchoPark Automotive Dallas responded

Hello, I appreciate you taking the time to leave us this review. Edward is a great example of the kind of customer service we aim to provide. Enjoy your new purchase and please don't hesitate to contact us, should you need anything. Best, Myriam Gonzalez, Guest Loyalty Specialist, EchoPark Automotive Dallas. customer.care@echopark.com

September 15, 2020

Seamless, no hassle - made it happen in less than 2 hours. Told him what I had to spend money that and came in prequalified. He worked a better deal. More

by kendra.shier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

EchoPark Automotive Dallas responded

Kendra, thank you for your review. I'm happy we were able to provide a speedy experience and get you into the vehicle of your choice. Enjoy! Best, Myriam Gonzalez, Guest Loyalty Specialist, EchoPark Automotive Dallas. customer.care@echopark.com

September 12, 2020

Joshua has a great salesman attitude. I came in with the truck and monthly payment amount in mind and he was persistent on making sure I left with what I wanted. I will be referring all of my car shopping f More

by Becca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tariq Abubaker
Sep 18, 2020 -

EchoPark Automotive Dallas responded

Becca, thank you for the five-star review. I'm happy Joshua worked hard to get you into what you wanted and thank you for your future referrals! Please let us know if there's anything else we can do for you. Best, Myriam Gonzalez, Guest Loyalty Specialist, EchoPark Automotive Dallas. customer.care@echopark.com

September 09, 2020

Always an easy process with Joshua! He was super quick to respond and keep us posted! The car was super clean and ready to go! More

by candcwatson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua McKay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

EchoPark Automotive Dallas responded

Hello, thank you for your five-star review. I'm glad Joshua provided such great service! Enjoy your new purchase! Best, Myriam Gonzalez, Guest Loyalty Specialist, EchoPark Automotive Dallas. customer.care@echopark.com

September 09, 2020

Mark was wonderful to work with! He made this feel easy and pressure free. I felt like he was honest and sincere!! Would highly recommend him. Thank you Mark!! More

by KPhipps
Recommend Dealer
Yes
Employees Worked With
Mark Pederson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

EchoPark Automotive Dallas responded

Hello, thank you for your review. Enjoy your new purchase! Best, Myriam Gonzalez, Guest Loyalty Specialist, EchoPark Automotive Dallas.

September 09, 2020

We worked with Edwards at another dealership but have to give him a huge shout out. This guy came to our home on Christmas Eve and delivered my new Lexus SUV so I would have it Christmas morning. Amazing se More

by joypark
Recommend Dealer
Yes
Employees Worked With
Edward Shaffer
Sep 10, 2020 -

EchoPark Automotive Dallas responded

Hello, thank you for leaving us this review. I'll be sure to let Edward know just how much you appreciated his effort! Best, Myriam Gonzalez, Guest Loyalty Specialist, EchoPark Automotive Dallas.

September 09, 2020

I had a wonderful experience I was treated with professionalism from beginning to end he showed me all features on the car gave me the best deal on my car also, he called and checked on me seeing i More

by alvaradoricardo533
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvestre Alcozer
Sep 18, 2020 -

EchoPark Automotive Dallas responded

Hello, thank you so much for your wonderful review. I'm happy to learn that Silvestre provided the kind of customer service we always strive for. I'll be sure to let him know how much you appreciated his service. Enjoy your new vehicle and please don't hesitate to let us know if there's anything we can do for you in the future. Best, Myriam Gonzalez, Guest Loyalty Specialist, EchoPark Automotive Dallas. customer.care@echopark.com

September 08, 2020

Shelton made buying a car seriously easy. I never felt pressured or uncomfortable, and all of my questions were answered quickly and simply. 10/10! More

by jimadler08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelton Isaac
Sep 10, 2020 -

EchoPark Automotive Dallas responded

Hello, thank you for your review. I'm glad Shelton made the car buying experience so easy for you. Enjoy your new purchase! Best, Myriam Gonzalez, Guest Loyalty Specialist, EchoPark Automotive Dallas.

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