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EchoPark Automotive Dallas

Grand Prairie, TX

4.8
4,741 Reviews
Buying your next car is simple at EchoPark Automotive. Start by searching our wide selection of 1-4 year-old vehicles online. We'll get you the best price (up to $3000 less than the competition!) fees and financing terms in writing before you even come into one of our stores for a test drive. Our cars undergo an extensive inspection and reconditioning process backed by our own 30-day/1000 mile warranty. Shop for your next car and schedule a test drive at EchoPark today.
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2615 W I-20 Frontage Rd

Grand Prairie, TX

75052

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Showing 4,741 reviews

August 04, 2020

Easy, smooth transition Adrian Mora & Jose Gonzales in finance were great. I had a trade in. We spoke over the phone and he pretty much took care of everything before I got t More

by Jessenya.crystal.meza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez, Adrian Mora
Aug 10, 2020 -

EchoPark Automotive Dallas responded

Jessenya, thank you for taking the time in leaving us a review. I'm glad Adrian and Jose made the process as smooth as possible and were able to get you into the vehicle of your choice. Please let us know if you need anything in the future. Best, Wes W., Senior Guest Loyalty Specialist, driversselect.

August 04, 2020

Phenomenal dealership. I drove over 3 hours because of the wonderful things I had been told personally about not only their prices, but the overall buying experience as a whole. My sales persona was Charl More

by Nikki_kilgore86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Bright
Aug 10, 2020 -

EchoPark Automotive Dallas responded

Nikki, I appreciate you taking the time in leaving us a review. I'm glad Charles was patient throughout the process and able to get you into the vehicle of your choice. Please don't hesitate if you need anything in the future. Best, Wes W., Senior Guest Loyalty Specialist, driversselect.

August 04, 2020

Josh was so very personable an informative. He wasn't pushy and was able to answer all the questions we had. We appreciated him telling us what his goal was in helping us. He asked great questions and More

by M5home
Recommend Dealer
Yes
Employees Worked With
Joshua Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

EchoPark Automotive Dallas responded

M5home, I appreciate your review and taking the time to tell us about your experience. Josh's customer service is an excellent example of the guest experience we always aim to provide, and I'm happy he was able to get you into your perfect car. Enjoy! Wes W., Senior Guest Loyalty Specialist, driversselect.

August 04, 2020

This was my first car buying with driverselect, an EchoPark Company and I had great experience with their consumers service. Joshua McKay Did a marvelous job explaining everything from the Atlas I was More

by man.abraham14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua McKay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Kakoma, Jeff Palmer, Vance Washko
Aug 10, 2020 -

EchoPark Automotive Dallas responded

Hello, thank you for your five star review. I'm happy to learn that Joshua was able to answer all of your questions and provide you with excellent customer service. Hope you're enjoying your new vehicle. Best, Wes W., Senior Guest Loyalty Specialist, driversselect.

August 03, 2020

Joshua was very friendly and welcoming the whole time! This was my first experience buying a car and it was made very enjoyable with the help from Joshua. More

by addbell
Recommend Dealer
Yes
Employees Worked With
Aug 05, 2020 -

EchoPark Automotive Dallas responded

Congrats on your new car and thank you for recognizing Josh for the great service he provided. Wes W Senior Guest Loyalty Specialist driversselect. customer.care@driversselect.com

August 02, 2020

Would rate -100. They LOST the car I made an appointment to test drive. After driving over an hour to get there, we ended up waiting another 1.5 hours and involved a manager to no avail. Went home disappo More

by azrayna1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Some manager at the sales guy desk.
Aug 19, 2020 -

EchoPark Automotive Dallas responded

Hello, I do apologize that the vehicle you came in to test drive wasn't available at the time of your visit. We definitely want to respect our guests' time and I'm sorry that this didn't happen. Please contact me at your convenience so we can talk about this further. Best, Wes W., Senior Guest Loyalty Specialist, driversselect.

July 31, 2020

Everyone was nice and courteous and quick. They did exactly what I asked and showed a lot of respect. I liked that they did not bother me relentlessly like some other places do to add extras on my purc More

by jasonalanh
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2020 -

EchoPark Automotive Dallas responded

Thanks Jason for the review and congrats on your new vehicle. Wes W Senior Guest Loyalty Specialist driversselect. customer.care@driversselect.com

July 28, 2020

Joshua was awesome. He told us exactly what to expect and walked us through the process. Was very easy and Joshua was super nice and professional. Will definitely contact him when we are in the market for a More

by Roccatanski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2020 -

EchoPark Automotive Dallas responded

Thanks for the great review and congrats on your new vehicle. Wes W Senior Guest Loyalty Specialist driversselect. customer.care@driversselect.com

July 28, 2020

Josh was the best! He had a very Clear, concise and simple approach to explain how EchoPark system works. It was my first, not last, visit. Thanks! More

by Cat
Recommend Dealer
Yes
Employees Worked With
Joshua Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2020 -

EchoPark Automotive Dallas responded

Thanks for the great review. Wes W Senior Guest Loyalty Specialist driversselect. customer.care@driversselect.com

July 27, 2020

Bought 2019 Toyota The inperson experience was seamless. The car I had preselected was there and Demeon was efficient and we were in and out in just over 1.5 hours! More

by taknight60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeMeon Washington
Jul 29, 2020 -

EchoPark Automotive Dallas responded

Thanks for the great review. Wes W Senior Guest Loyalty Specialist driversselect. customer.care@driversselect.com

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