EchoPark Automotive Dallas

Josh was a huge help during my first car buying experience. Very informative on warranty and explained the gap insurance. Highly recommend for anyone looking. experience. Very informative on warranty and explained the gap insurance. Highly recommend for anyone looking. More

Normally I dread used car sales places. This was a totally different t experience. The environment is bright, clean and friendly. I can see why they have such high volume business. We will tell others totally different t experience. The environment is bright, clean and friendly. I can see why they have such high volume business. We will tell others. And We shall return! Thank you for our beautiful new car. More

Josh was amazing he got us the best deal with the trade In. He was quick and very pleasant and didn’t haggle us like Other car dealerships do, best experience I’ve had in buying a car. In. He was quick and very pleasant and didn’t haggle us like Other car dealerships do, best experience I’ve had in buying a car. More

It's a stealership! If you are the first time buyer highly suggested to not go there or bring professional with you. These people run total scams. My Story: I am jus If you are the first time buyer highly suggested to not go there or bring professional with you. These people run total scams. My Story: I am just graduated and a few days ago I went there for buying a used car. It was a beautiful car. I test drove it at 12 noon I liked it and made my mind to purchase it. Now, the first flag, they listed the car as it is from 2017 but the previous owner purchased it in 2016. Upon asking I got a blunt answer "it's 2017 model, each manufacturer does this for upcoming year model..." I said whatever coz car was good. Then I told them I want to finance with my bank. The salesman and manager both said to me we don't take outside loans. I wasn't clear if this was true or not. I still fall for another trap. okay, now we proceed for a loan, I filled the application and all. this person went to manager and 15 min later came back to me and says we are checking with different financial institutes and the first one came to us they gave u 9.99%, I was like what!! Coz has a credit score in a Very Good tier. So, said let's wait for other banks to give their rates. for one and a half hours no one even showed up. then the salesman comes to us and like what you wanna do, do u want to go forward? I asked him what happened to other banks. he said still waiting!! Okay, another two hours no response. meanwhile, they come and say get your insurance, we are cleaning your car, we are blah blah.. then I said okay I will refinance make a deal for now. I said to them I just want a car nothing else, no extended warranty and all those things. The salesperson failed to convince me about this extended warranty. then comes manager Gene was his name. He tried every trick and everything for 1 and a half hours. This time I was so frustrated. coz I been there for 7 hours already. I fall for his trap again. I took this extended warranty and all. Now-Again these people were deliberately delaying the delivery of the car. One more hour. he keeps saying we getting your car ready... Its 8:30 PM now. At this my patience was over, I called them both and said I want my car before dark! 10 min later they bought the car out. and the salesman gave me the keys but I said wait and I started looking car around. and there were scratches on the right side of the car all over the front door. see the picture below. I was pissed. I asked for the manager he comes out, saw it, and immediately says to me, you took a test drive and did it. now I was like in what world this person living in. I said I dove your car at 12 noon it's almost 9 now, it took 9 hours to u to find out this. and then his next response changed my mind entirely. His response was "I was just joking don't get angry" I said I don't want to do business with you give my money back. They gave me money after 4 days. It's a total scam. NOT RECOMMENDED AT ALL! More

Not a bad experience Like any other car dealership the process is wayyyyy too long. What should have been accomplished in a very short time took what seemed forever. Edwar Like any other car dealership the process is wayyyyy too long. What should have been accomplished in a very short time took what seemed forever. Edward, however, did a great job. More

I truly like my experience at EchoPark. The sales people were friendly and patient with my time. I never felt rushed or pressured. I felt respect as a customer, which I appreciate. This is a fantastic deale were friendly and patient with my time. I never felt rushed or pressured. I felt respect as a customer, which I appreciate. This is a fantastic dealership that I will be recommending to all I know who want a quality, used car. More

Had a great buying experience Josh went out his way to helps get what we wanted. Offered straight forward talk and didn’t waste our time. helps get what we wanted. Offered straight forward talk and didn’t waste our time. More

This was my first time buying a car so I was a little nervous about the process and wasn’t sure what to fully expect, but Josh made it easy! It was a great experience. nervous about the process and wasn’t sure what to fully expect, but Josh made it easy! It was a great experience. More

Josh was so helpful and kind! I felt very comfortable with him. I went in with a pre-approval of a pretty good rate...and they found an even better one for me 😊 I knew what car I wanted when I made the with him. I went in with a pre-approval of a pretty good rate...and they found an even better one for me 😊 I knew what car I wanted when I made the appointment so everything went super smooth. I couldn't be happier with my new purchase. The car is beautiful and in EXCELLENT (pretty much perfect/new) condition! More

Very good service. My salesman Joshua McKay was very patient with me and he did excellent job to find me the right vehicle. 10 out of 10 patient with me and he did excellent job to find me the right vehicle. 10 out of 10 More