EchoPark Automotive Dallas

Very helpful and knowledgeable. Very courteous and polite. Very professional and personable. After finding out what we were looking for, showed us both cars and helped us decide which was a better o polite. Very professional and personable. After finding out what we were looking for, showed us both cars and helped us decide which was a better option for us. More

Wonderful Experience I was so pleasantly surprised when I went to this dealership to purchase a vehicle. Marla Rosser was my saleslady and she really knows her stuff. Sh I was so pleasantly surprised when I went to this dealership to purchase a vehicle. Marla Rosser was my saleslady and she really knows her stuff. She helped me with exactly what I wanted and it didn't take forever. If you want to save time and money, I suggest this place. More

Very pleasant atmosphere. Offered us coffee or water. Adrian was very attentive And there was no waiting for him. He found us the car we wanted and were out of there in no time. Good job Adrian. Adrian was very attentive And there was no waiting for him. He found us the car we wanted and were out of there in no time. Good job Adrian. More

Thank you so much for helping me get the perfect car for me! I appreciate all the time you spent with me especially when I needed I had questions. me! I appreciate all the time you spent with me especially when I needed I had questions. More

Simple and easy process from the start. Really appreciate how transparent and upfront the whole purchase went. Would definitely do business with again - especially Edward. how transparent and upfront the whole purchase went. Would definitely do business with again - especially Edward. More

WORSE EXPERIENCE Found a car I wanted to buy for my wife as wedding anniversary gift. Went and looked at the car, it was available. Came back did budgeting and fille Found a car I wanted to buy for my wife as wedding anniversary gift. Went and looked at the car, it was available. Came back did budgeting and filled online credit application with driversselect, was approved. Contacted Driversselect's sales manager Jay Cooper to make sure the vehicle was still available and credit is approved, he ran hard inquiry on my report right away and sent me amount due, including total price and monthly installments in email with confirmation. Agreed to meet next day, (last friday). I drove 55 miles with my wife and son to give her surprise. I was told car is not on the lot and it was sold to other customer. myself and my wife were very disappointed and i questioned is this their normal practice and if they ran hard inquiry which will stay on my report, i was told by Jay and and other sales manager Joe that we could have done better, sorry... i asked for senior management escalation i was told head of sales (Mark) will tell you same, head of sales (Mark) card was given to me. i called and left messages no reply. Then, i was told we can give you another car.... Watch out everyone...... be very careful.....Both myself and my wife were very disappointed. I will tell family and friends not to even go their direction for sure. I will be following up and will go to all the senior management including (Driverselect CEO - Steve Hill), until i get resolution and get the car i selected. More

He worked fast and efficient with me and my family. I definitely recommend him to work with for your car purchase of any kind! -Vanessa definitely recommend him to work with for your car purchase of any kind! -Vanessa More

Extremely patient, professional, didn't pressure. Stayed 2 hours later than quitting time to take care of us. Definitely contact Adrian if you're looking for a car at buying a car at Driversselect! 2 hours later than quitting time to take care of us. Definitely contact Adrian if you're looking for a car at buying a car at Driversselect! More

Easy transaction! No hassle pricing is the best! Edward showed me four vehicles, all with very little wait. Received a fair price for my trade. showed me four vehicles, all with very little wait. Received a fair price for my trade. More

Driver Select had several of the Pacifica models we were looking for. We test drove them all and chose one. Ed Shafer was very helpful. Financing and closing were smooth and painless. looking for. We test drove them all and chose one. Ed Shafer was very helpful. Financing and closing were smooth and painless. More