EchoPark Automotive Dallas

Joshua helped me purchase my vehicle and got straight to the point! No xx talk or hassling with trying to get more out of me. My experience with Joshua was fast, easy, and exactly what the car buying proces the point! No xx talk or hassling with trying to get more out of me. My experience with Joshua was fast, easy, and exactly what the car buying process should be like! 10/10. More

Josh Lopez is a pro! I have purchased from him and Echopark in the past and will again in the future! I have purchased from him and Echopark in the past and will again in the future! More

I have purchased more than a dozen vehicles in my lifetime and I have to admit that this was one of my least favorite experiences. My daughter and I were there for a specific vehicle and we were lifetime and I have to admit that this was one of my least favorite experiences. My daughter and I were there for a specific vehicle and we were greeted by the salesman as we were walking up. The car was out quick, the test drive was 10 min and we took about 5 minutes looking it over afterwards...then ready to talk numbers. This is where things went south for me. It took 4.5 hours to buy the car. This part of the process has never taken more than 2 (MAYBE 3) hours from start to finish at any dealership I have ever been to previously, so 4.5 hours was absolutely absurd. My time is valuable to me and while I know buying a vehicle is going to take a lot of time, I also know what it's like to buy from a dealership who has people hustling to get it done as quickly as possible. My last 3 vehicles have come from the same dealership and each time my experience was excellent, so maybe comparing EchoPark to them isn't fair but I don't have complaints about any of the others. The manager who talked to me was friendly and to the point, which I appreciated. The salesman was knowledgeable and I appreciated this. However, he did give the impression that he was a top salesman and this sale wasn't that big of deal. He wasn't too invested in a customer relationship with me. My feelings aren't hurt but this doesn't inspire me to give 5 stars. More

Es la segunda vez que compramos aquí por el buen servicio que nos brindan, Joshua fue muy amable y atento :) que nos brindan, Joshua fue muy amable y atento :) More

I’m very happy and thankful with Joshua for my new car! He made the whole process smooth and fast! I definitely recommend him! He made the whole process smooth and fast! I definitely recommend him! More

This was the easiest car purchase we’ve ever done! Mark was great he listened and provided the information we needed! The whole process was easy! I recommend not only Ecko Park but ask for Mark! Mark was great he listened and provided the information we needed! The whole process was easy! I recommend not only Ecko Park but ask for Mark! More

Such a wonderful experience buying my very first car! We weren't sure if we were gonna find anything the same day but Joshua did such an incredible job helping us through the whole process and made it ha We weren't sure if we were gonna find anything the same day but Joshua did such an incredible job helping us through the whole process and made it happen! 10/10 Would recommend him to anyone! More

This is my 2nd time buying a car from this location and both times Mark Pederson helped me out. Highly recommend! both times Mark Pederson helped me out. Highly recommend! More

This dealership is large and inviting. I was matched with a representative quickly and we reviewed the inventory to identify options that fit my needs. I was not intending to purchase I was matched with a representative quickly and we reviewed the inventory to identify options that fit my needs. I was not intending to purchase a vehicle straight away, but found just what I wanted with the right miles at the right price. Overall I am pleased. Unfortunately I arrived on a Saturday morning which may be the busiest time of the week for the dealership which caused an extensive wait for paperwork, financing and final steps. I had to return on Monday to finish it up. I was also disappointed that the vehicle could not be delivered to my home in Fort Worth. Since I had not traded in a vehicle I had to find alternate transportation for the new vehicle and my current vehicle. More