
Economy Honda Superstore
Chattanooga, TN
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1,097 Reviews of Economy Honda Superstore
My experience with Economy Honda has been great. Their customer service is fantastic and the straightforward and no pressure sales approach from Andre when I bought my Accord last year was the main reason customer service is fantastic and the straightforward and no pressure sales approach from Andre when I bought my Accord last year was the main reason I chose to come back here when I was thinking about purchasing a new vehicle. Kudos to Economy Honda for making customer service a priority. More
It started in 1984 with my first purchase, a new 1983 It started in 1984 with my first purchase, a new 1983 Honda Accord, from Miami Honda, years and many Honda's later I just purchased a 2112 Honda Civi It started in 1984 with my first purchase, a new 1983 Honda Accord, from Miami Honda, years and many Honda's later I just purchased a 2112 Honda Civic EXL. This is my 4th Honda making it the 8th we have purchased through the years. The last 4 all were purchased new from Economy Honda Superstore! Why The Superstore? The Staff and Service have kept me loyal to them all the way. A good friend Kelly McMillan, intoduced me to Garland many years ago, she worked for Nelson Bowers Ford, and knew I wanted a Honda that was 2004. Well he made it all work out and that was my first encounter with Economy Honda a 2005 Accord. A start to a new relationship in my life. Keeping it serviced always at Express Service I met Denny, always going the extra distance to help me when in for service. Never under pressure, he would arrange transportation to work or home and back to pick up my car. My last call was to get a copy of a work order, to assist me with a claim to my Insurance Company. Denny with help of the office Assistant (sorry I don't remember her name)faxed out the needed paperwork. This at that time was my last encounter with Economy Honda, so I thought. Minutes later Denny called me to see how I was, he had been told I totaled my car, to check on ME NOT my car! As it all worked out I was not seriously injured thanks to all the airbags, but the fact Denny was calling to check on me was something above and beyond his services. I knew I'd be looking for a new car, but his actions sealed the deal. I told a friend "that's why I like doing business with Economy Superstore, they have always been able to help me". When I was ready to purchase Denny introduced me to Jonathan Shattuck, with new sales. Jonathan had cars waiting for me to look at when I showed up that Saturday. I went through and made my selection, he found a car with what I wanted, it was still wrapped from delivery! Color, style, everything I had decided to get. Wow this was something else, it all worked out in less than 4 hours, we went inside and there was Garland with that grin! He knew I was happy and ready to purchase. I added a few extra features to the car I picked and while Paul worked up my purchase. We made a few optional additions to secure my needs and when we finished up signing ....there was Jonathan with MY HONDA! We reviewed the car he set up my phone and I was on my way..all day NO WAY it was just after 5 pm! This may seem too easy, but that is how buying a car should be! Whenever we are at the Dealership we are always given excellent service from trusted people. The entire team delivers! They all deserve a HUGE thanks for all they do. Will I see them again? All in due time! With reccomendations to see them to my freinds who have seen MY Honda, and want one for themselves. More
I can't say enough good things about Economy Honda. John Wheeler was excellent & worked very hard to get the exact vehicle I wanted. The customer service was great & we enjoyed talking with Josh while we si Wheeler was excellent & worked very hard to get the exact vehicle I wanted. The customer service was great & we enjoyed talking with Josh while we signed all the paper work. This is the 2nd car I have bought from Economy Honda & when my lease is up in 4yrs I'll be back for more!! I absolutely LOVE my new CR-V!!! Thanks, John! I also like the fact that there is an express service dept for oil changes etc - I have always gotten excellent service there & I feel like I can really trust them to take good care of my vehicle (plus you can get your card punched for a free oil change : ). More
Working with Economy Honda was very easy due to the excellent service I received on each of my visits. Once I selected the car that I wanted, my salesperson, Scott Glass, made the process very smooth a excellent service I received on each of my visits. Once I selected the car that I wanted, my salesperson, Scott Glass, made the process very smooth and was able to offer me a great price. I am very happy with my new Honda! More
I would rete the overall experience as good but not great. i know we got a ok deal on the car but i think we could have done a little better. Buying a car is what it is, a game. great. i know we got a ok deal on the car but i think we could have done a little better. Buying a car is what it is, a game. More
John was wonderful! Easy to work with, found us exactly what we were looking for and in our price range with no pressure to buy anything more expensive. I definitely recommend seeing him if you decide to p what we were looking for and in our price range with no pressure to buy anything more expensive. I definitely recommend seeing him if you decide to purchase a new or new to you automobile! More
I was looking for a vehicle that offered better fuel economy. I wasn't exactly sure about purchasing a new car, but my salesman worked with me until we found a solution that was reasonable and would fit economy. I wasn't exactly sure about purchasing a new car, but my salesman worked with me until we found a solution that was reasonable and would fit easily into my budget. I was never rushed or pushed to make a decision. The salesman listened to my needs and tried to meet every one of them. I will definitely return to this dealership when I want to trade in or purchase another vehicle. More
I would like to thank everyone at Economy Honda, especially Lynn Callaway. It was already dark when my husband and I arrived at the dealership looking for a used van. Mr. Callaway took his time especially Lynn Callaway. It was already dark when my husband and I arrived at the dealership looking for a used van. Mr. Callaway took his time driving us around the lots, searching for a dependable yet affordable vehicle that would fit our needs. The final price of the van we decided on was more than we had planned on spending, but a good price for the van. We had a great overall experience. All of the Economy Honda staff were curtious and friendly. I will definitely recommend Economy Honda to anyone searching for a vehicle. More
Fast, easy and great experience! Buying a car should always be this easy! Would definitely do business with and refer to family and friends for future business! always be this easy! Would definitely do business with and refer to family and friends for future business! More
price was what was advertised. would buy my next honda here.ronn was very nice and accomadating. i would reccomend this dealership to anyone because of its upfront price. j gartin here.ronn was very nice and accomadating. i would reccomend this dealership to anyone because of its upfront price. j gartin More