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Economy Honda Superstore
Chattanooga, TN
1,082 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,082 Reviews of Economy Honda Superstore
October 23, 2020
I purchased a used vehicle from Economy back in February and purchased an extended warranty. In the business office they made loads of promises on all of the things it would cover. I have had a multitude and purchased an extended warranty. In the business office they made loads of promises on all of the things it would cover. I have had a multitude of issues since purchasing the vehicle, it has turned out to be a total lemon. I reached out to the warranty company to find out basically nothing was covered. I had shell out over $3k on a new suspension after spending $30k for the vehicle itself. I request a refund for the warranty and have been given the run around ever since. So not only has the warranty become worthless, they are holding my money hostage. It has become very clear that Sonic Automotive and Economy Honda DO NOT check their used vehicles like they say they do. BUYER BEWARE. I actually traveled out of state just to do business with this dealership and have been literally paying for it ever since. More
by Jimmy
Employees Worked With
Austin Reed
September 28, 2020
Great salesman at Economy Honda (Brett Warren). Buying the car - CR-V- was very easy and everyone involved was very professional and friendly. The sales manager and Finance Manager were great also. The ac the car - CR-V- was very easy and everyone involved was very professional and friendly. The sales manager and Finance Manager were great also. The accessories manager, John Carlisle was also great to deal with. More
by Hutcheson1
Employees Worked With
Brett Warren, Jose Catalan
September 11, 2020
I have posted several comments regarding Economy Honda. They have all been regarding the excellent service. Today, I had a Check Engine Light. I took it directly to Economy Honda. Problem was diagnosed as They have all been regarding the excellent service. Today, I had a Check Engine Light. I took it directly to Economy Honda. Problem was diagnosed as an Oil Pressure Sensor. Two hours later the sensor was replaced and I was back on the road. A huge thanks to Service Advisors Stephen and Elizabeth. They have always been very helpful and get me in and out as quickly as possible. More
by eburns46
Employees Worked With
Elizabeth , Stephen Howard
September 06, 2020
We recently contacted Economy Honda about a 2020 Ridgeline they were advertising. Unfortunately, the vehicle we were looking for had been damaged but they contacted surrounding dealers and found an Ridgeline they were advertising. Unfortunately, the vehicle we were looking for had been damaged but they contacted surrounding dealers and found another one with the features we requested. They drove the vehicle to our home and the transaction was easy and effortless. Easiest car purchase in our lives. Mike and Jaime we great and we would definitely buy from them again. More
by Huskergirl75
Employees Worked With
Jaime Arms, Mike (sales)
September 01, 2020
It was a pleasant experience. The wait was not as long as it was originally stated it would be and the new waiting area is extremely nice; I was able to set up a nice work space with my computer and get w as it was originally stated it would be and the new waiting area is extremely nice; I was able to set up a nice work space with my computer and get work done while I was waiting. More
by yolaw94
Employees Worked With
Didn't work with any of the people above. Don't remember the name of the person who greeted me
August 31, 2020
The service started on time and fully met my expectations relative to completion time. Customer rep was friendly and efficient in taking charge of the service needed. Excellent visit. relative to completion time. Customer rep was friendly and efficient in taking charge of the service needed. Excellent visit. More
by Roy Goodman
Employees Worked With
Josh Tudor
August 26, 2020
Went to look at 2 used cars. After taking the day off and scheduling a appt we arrived to drive a car that had what appeared to be puke in between the seats and was nasty. The salesperson was cool and did ev scheduling a appt we arrived to drive a car that had what appeared to be puke in between the seats and was nasty. The salesperson was cool and did everything he could. After posting a google review someone in the internet department started texting my fiance and demanding we remove the review.... I find this highly unprofessional. Had they spent the time looking at the used inventory this would of never happened. The car also vibrated horribly at freeway speeds. This dealership does not even put a price on the window stickers. It is obvious this dealership only cares about quantity of sales instead of quality of the vehicles they sell. We drove to Acura of Chattanooga and ended up purchasing a brand new mdx that day. Not only did Economy honda miss a sale they also had made it to where we will never recommend them to anyone. More
by Jonathan Kilgore
Employees Worked With
Stephen Ward
August 25, 2020
I came in looking for a new 2020 Passport and had previously used one sales person for my previous 5 Honda automobile purchases. This time I worked with Catrelle Henderson who was so much more profe previously used one sales person for my previous 5 Honda automobile purchases. This time I worked with Catrelle Henderson who was so much more professional, courteous and knowledgeable than the previous sales person. I highly recommend Catrelle and Economy Honda - there is absolutely no need to go to Cleveland or to Dalton to purchase your next Honda! More
by Mary
Employees Worked With
Catrelle Henderson
August 18, 2020
Great The service, as always, was quick and the employees were friendly. I enjoy dealing with Honda on all fronts. I highly recommend them. You will not reg The service, as always, was quick and the employees were friendly. I enjoy dealing with Honda on all fronts. I highly recommend them. You will not regret it. More
by Afranklin8142
Employees Worked With
unknown
March 06, 2020
Service dept Nikki did a great job! Very professional and pleasant to work with. Problem was addressed, and diagnosed quickly. Thanks for helping me out on a bu Nikki did a great job! Very professional and pleasant to work with. Problem was addressed, and diagnosed quickly. Thanks for helping me out on a busy Saturday. More
by Br0067
Employees Worked With
Nikki Millhorn
