Ed Howard Lincoln

A solid dealership hopefully still remodeling. We have purchased several Lincoln's at Ed Howard's Lincoln dealership over the past 30 plus years we have lived in Sarasota, FL because we have enjoye We have purchased several Lincoln's at Ed Howard's Lincoln dealership over the past 30 plus years we have lived in Sarasota, FL because we have enjoyed all our Lincoln's. The sales staff really understand their products and make the buying experience a more educated experience. The service department always gives extra effort without inflating the costs of repairs. I will continue to purchase Lincoln's in the future however they really need to pay more attention to the ambience once you enter the building. From the showroom to the customer waiting area the feeling is everything is dated. The waiting area is one step above metal chairs, the walls are scuffed and in need of paint. Our local Ford dealership knows how to make the visiting experience impressive, comfortable and classy. My hope is that our Lincoln dealership is not finished with their remodel and will make the experience worthy of purchasing a 60.000.00 vehicle Don"t change the staff, they are wonderful, just give them a more elegant interior experience. As a buyer I expect better. More

Excellent Service!! I have experienced nothing but the best of service and care with this dealer. I would particularly cite Ms .Lanora Smiley, who is the friendly face I have experienced nothing but the best of service and care with this dealer. I would particularly cite Ms .Lanora Smiley, who is the friendly face of the business and who handles my issues with great understanding and care. More

Tires, tires, tires When I woke up to a slowly leaking flat tire this morning I felt rest assured that I drove a Lincoln with an incredible service plan. I always have When I woke up to a slowly leaking flat tire this morning I felt rest assured that I drove a Lincoln with an incredible service plan. I always have excellent service with Lanora who takes great care of me whenever I call. Today, they came and picked up the car, repaired it (new tire) and then Steve the manager drove it back to me at my office. Now, that's service. I love my Lincoln and it's my third one from ed Howard They take care of Thier customers. Thank you Steve! Denise whitty More

getting it right I wrote a review last week at a time I was very frustrated with getting my car fixed. The dealership called me before they had a chance to read my ba I wrote a review last week at a time I was very frustrated with getting my car fixed. The dealership called me before they had a chance to read my bad review. They had set up another appointment for service on the vehicle. It took four days of going over the vhicle, but finally the problems were resolved. The car is fine. I would definately use them again. More

Very good group of people The service manager STEVE and service lady LANORA were more than helpful, friendly and me feel very important. They are certainly an asset to the Ed H The service manager STEVE and service lady LANORA were more than helpful, friendly and me feel very important. They are certainly an asset to the Ed Howard Lincoln dealer. More

Service department I took our 2000 Lincoln Continental to this facility for a service and minor problem fix. We bought it used and weren't sure if it needed work. I wa I took our 2000 Lincoln Continental to this facility for a service and minor problem fix. We bought it used and weren't sure if it needed work. I was greeted by Lanora, In the service, department.. She was extremely knowledgeable and efficient. She gave me the best service for what I needed and nothing that wasn't. She searched for the best deals on my new tires and listened carefully to my concerns. I felt like she understood me totally. Thanks to her, I will return to this dealership and recommend it to anyone. More

Always Accommodating! I have been away from the Lincoln for a few years and am delighted this purchase brings me back. This sale provided a good experience and I am looking I have been away from the Lincoln for a few years and am delighted this purchase brings me back. This sale provided a good experience and I am looking forward to working with Lenora, in servicing, once again. More

So helpful We just purchased a car from Ed Howard Lincoln through salesperson Mark Foster. The entire experience, from driving into the lot to leaving with our n We just purchased a car from Ed Howard Lincoln through salesperson Mark Foster. The entire experience, from driving into the lot to leaving with our new car the next day, was a positive one. Mark, "The Guy with the Bow Tie" was knowledgeable, helpful, and a pleasure to deal with. We had many questions, and he was patient from the start. Somehow, he even made the experience a fun one, while still explaining so much to us. We also worked with Doug McDonald in Management, and he, also, was a pleasure to work with. He was helpful and knowledgeable and we enjoyed working with him. More

Always Friendly Everytime I visit they are extremely kind and caring from the time you make the appointment until the work is completed. I often wait because it is e Everytime I visit they are extremely kind and caring from the time you make the appointment until the work is completed. I often wait because it is either a maintenance or easy to resolve issue, and if it isn't they always offer me a replacement car each time. Once I brought it in without an appointment to see if they would need to order a part and the service writer not only looked at the issue and fixed it in the spot and let me watch. I am very mechanicly inclined but this was more of a Rubics cube issue for me it was amazing to watch and I learned how to do it myself if it happened again. I also bring my other vehicle 2001 Ford Mustang Convertible here for maintenance. More

Always a great experience! I have been bringing my vehicle in for service maintenance to Ed Howard Lincoln for about a year now. On one of these visits, I started talking to to I have been bringing my vehicle in for service maintenance to Ed Howard Lincoln for about a year now. On one of these visits, I started talking to to Mark and shared with him my current vehicle situation. There was no way I thought he was going to be able to help me find what I needed, but I was completely wrong. Mark helped me find a vehicle that met my needs for my lifestyle and financial situation. Everything about my car buying experience was exceptional. More