Ed Morse Cadillac Tampa - Service Center

I just want to say that Carlos Martínez is an excellent service advisor. He is very knowledgeable and kind. I appreciate everything he has done for me . Sincerely, María L Rodriguez service advisor. He is very knowledgeable and kind. I appreciate everything he has done for me . Sincerely, María L Rodriguez More

JJ, service advisor at the Ed Morse Cadillac Tampa was JJ, service advisor at the Ed Morse Cadillac Tampa was AMAZING! After months of not knowing what was wrong with my 2007 Cadillac Escalade ESV, your t JJ, service advisor at the Ed Morse Cadillac Tampa was AMAZING! After months of not knowing what was wrong with my 2007 Cadillac Escalade ESV, your tech was able to fix my car and give me piece of mind. I am so extremely grateful for my service advisor JJ who kept me posted about my car every step of the way. I highly recommend Cadillac service center and will definitely use them for all of my car repair needs. THANK YOU THANK YOU for fixing my Cadillac Escalade ESV!! I am so happy. Please give JJ and the tech who was able to find the issue with my car big kudos!! More

Outstanding Service Mr. Carlos Martinez is so such a beautiful person to work with. Carlos is more than my Advisor, he is honest and always is there to help in any way. Mr. Carlos Martinez is so such a beautiful person to work with. Carlos is more than my Advisor, he is honest and always is there to help in any way. Carlos is a Five Stars Advisor. More

Excellent care and service!! I would recommend this Ed Morse Tampa dealership to anyone, especially our service rep, Max!! We had our vehicle at another dealership in service for I would recommend this Ed Morse Tampa dealership to anyone, especially our service rep, Max!! We had our vehicle at another dealership in service for literally months with no resolution, we came to Ed Morse Tampa....problem resolved!! Max takes the time to listen to us, to listen to the vehicle's issue, evaluates and makes things happen, as well as extremely courteous and amazingly helpful!! More

Top Notch! Our family has been with Cadillac for over 15 years. We have purchased multiple vehicles and recommended lots of family members who have also purchase Our family has been with Cadillac for over 15 years. We have purchased multiple vehicles and recommended lots of family members who have also purchased vehicles from Cadillac. Our service advisor is Carlos and he is by far one of the best aspects that the Tampa Cadillac dealership has. He definitely puts his customers first at all times, he goes the extra mile to make sure that we are taken care of and most of all he does his job in excellence with a smile on his face. Cadillac and Carlos THANK YOU for taking care of the Perez Family the way that you do! More

Great Dealership I have been coming to Ed Morse of Tampa since 2008. Carlos Martinez has been my Service Associate the entire time. He always puts the customer first a I have been coming to Ed Morse of Tampa since 2008. Carlos Martinez has been my Service Associate the entire time. He always puts the customer first and always listens to whatever issues and goes above and beyond to make sure that everything is resolved and that I'm satisfied. More

Great Customer Service Providing outstanding customer service in the norm for Max Carter -- Ed Morse Service Department. He keeps you abreast of each service step required Providing outstanding customer service in the norm for Max Carter -- Ed Morse Service Department. He keeps you abreast of each service step required to return the customer's vehicle as quickly as possible. More

Very Satisfied Carlos was Amazing and a pleasure to work with. First class service! He told me everything I needed to know, every step of the way. He was very inform Carlos was Amazing and a pleasure to work with. First class service! He told me everything I needed to know, every step of the way. He was very informative and caring and did everything he could to help me throughout the entire process. More

Awesome Customer Service I have been to many dealerships over the years, Ed Morse by far provides the best customer service. If my regular service rep is not in the day I need I have been to many dealerships over the years, Ed Morse by far provides the best customer service. If my regular service rep is not in the day I need service they set me up with someone else who always turns out to provide outstanding in customer service! More

Exceptional service Tim has always been wonderful as a service advisor. He keeps me update on what is going on with the car and has always been honest and polite. Tim has always been wonderful as a service advisor. He keeps me update on what is going on with the car and has always been honest and polite. More