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Ed Morse Chevrolet Buick GMC Rolla
Rolla, MO
183 Reviews
From its beginnings through the present day, the Ed Morse Automotive Group has successfully employed a business strategy that has served the interests of its customers and its employees well. That is – having the right product, in the right location, with the right people to sell in volume enabling the company to "sell for less".
It is much more than advertising slogans to say, "Ed Morse is Gonna Save You!" and "For Value and for Service, it's Ed Morse." Those are promises that the company has delivered on by committing itself to excellence, stability and premium customer service for over 75 years.
75 YEARS OF AUTOMOTIVE EXCELLENCE
"Dealer of The Year" ~ Automotive News
"Quality Dealer" ~ Time Magazine
"Cadillac Dealer of the Year" ~ (multiple recipient)
"Cadillac Certified Elite Service Dealer" ~ (multiple years)
"Honda President's Award" ~ (multiple recipient)
"Mazda President's Council" ~ (multiple recipient)
"Toyota Chairman's Council" ~ (multiple recipient)
"Jack Smith Leadership Award" ~ General Motors (multiple recipient)
"National Dealer of the Year" ~ DealerRater
"Consumer Satisfaction Award" ~ DealerRater (multiple recipient)
"Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient)
"South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 183 reviews
September 08, 2013
I have given this rating because it was a first experience for me and this dealer ruined it....by beating me out of my hard earned money. I am a single mother, and they finagled me out of $5000.00 experience for me and this dealer ruined it....by beating me out of my hard earned money. I am a single mother, and they finagled me out of $5000.00, even after I questioned them about the contract before signing. I get sick to my stomach when I see the family style commercials---and now how badly I was wronged. They ended up giving me 5000 for my 15,000 trade-in...wasn't that great customer service?!!! The salesman Kent and finance guy Dennis ( sold me gap insurance that wasn't needed), and one unknown culprit.....I am forever buying anywhere else. if you have to have chevy--- lowes chevy in St. Robert is wonderful. fairground chevy can stop these reviews....until then I will review daily More
by lolad
Employees Worked With
kent ?, dennis stanley
July 11, 2012
I was greeted when i first arrived and the salesman asked what i was looking for. I told it i was iterested inthe Chevy Cruze. He got keys for 2 different Cruze's and i looked them over. I selected the one i what i was looking for. I told it i was iterested inthe Chevy Cruze. He got keys for 2 different Cruze's and i looked them over. I selected the one i wanted and he started to process the paper work. The Price of the car was $19,299.00. After determining the trade in value of my car he came up with a final price of 31,230. His finance officer could not get the Chevy Cruze financed through any one. So Then the salesman tried to sell a Chevy Impala with a rebate of $4500 dollars. The cost of the Impala was Higher than the Chevy Cruze $28,900. Anybody with common sence should have known that wouldn't work. I ended up leaving and went to Lowes Chevrolet in Waynesville, I got the car i wanted with really great salesmanship. More
by raincap
Employees Worked With
don't remember
June 09, 2004
I was shopping for a new SUV, and interested in a Suburban. I went to Fairway Chevrolet. When I got to the front door, there it was: a prominent "No guns allowed" sign. I do not carry a gun. However Suburban. I went to Fairway Chevrolet. When I got to the front door, there it was: a prominent "No guns allowed" sign. I do not carry a gun. However, I am a firm believer in non-discrimination. If that sign had said "No black allowed" or "No Chinese allowed" or "No women allowed" --the hounds of xxxx would have been all over this dealership.<br><br>I stepped inside and told the salesperson who walked over why I had come there. Then I asked why the sign was up. I was told because the Missouri car dealers association wanted the signs up in dealerships. I do not believe an association has the right to dictate to a member about such discrimination. I think the owner of this Chevrolet dealership wants the sign up.<br><br>I said, "You have lost a sale," and I left. I do not patronize businesses that have these "No guns allowed" signs - just as I would not patronize any business that discriminates.<br><br>"We don't want your kind here" is not acceptable in the United States of America. More
by georgeyang
