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Ed Morse Chevrolet Buick GMC - Service Center

Muscatine, IA

4.6
542 Reviews
Call Service Center (563) 263-5432

542 Reviews of Ed Morse Chevrolet Buick GMC - Service Center

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May 07, 2023

They helped me complete the repairs to my car in a timely manner and the staff were helpful More

by AMULKA12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Armstrong
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May 10, 2023 -

Ed Morse Chevrolet Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Ed Morse Chevy Buick GMC Team

April 30, 2023

Very courteous. Great price for oil change since it includes a car wash and a minimal charge for tire rotation More

by c.marshall059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing this great feedback with us. We feel our service department is what makes our dealership special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Ed Morse Chevy Buick GMC Team

April 29, 2023

He was timely and responsive to our need to repair the air conditioner. Thank you. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M. C. Henderson
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May 02, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for this amazing review, Tom! We really appreciate your business. Sincerely, The Ed Morse Chevy Buick GMC Team

April 29, 2023

Charles has always communicated the issues and timing of repairs for my truck very well. The entire staff has always been pleasant to work with. More

by jeff.rushing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2023 -

Ed Morse Chevrolet Buick GMC responded

Jeff, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

April 26, 2023

Had to crawl under my corvette and tighten up the bolts on the cover they were completely loose and flapping in the wind, even though I had a technician work on it! More

by jmott1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Armstrong
Report | Print
Apr 28, 2023 -

Ed Morse Chevrolet Buick GMC responded

We appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. Sincerely, The Ed Morse Chevy Buick GMC Team

April 21, 2023

Liz was friendly, and had great customer service. My vehicle was in and out no problem More

by bgerels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Ed Morse Chevy Buick GMC Team

April 21, 2023

Ed Morse service is great. They treat their customers with respect and seem to take pride in keeping my vehicle running like it should More

by JHOUSEMAN2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Ed Morse Chevy Buick GMC Team

April 15, 2023

The dealership worked very quickly to schedule our appointment and get us all new tires since we had a flat tire. The pricing on the oil change, tires and alignment were excellent. We will always use More

by Ron and Sue Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Armstrong
Report | Print
Apr 18, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC Team

April 02, 2023

Fast and friendly service. Staff did a great job, servicing my truck. Sales did a great job when I purchased it. More

by rwittmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Armstrong
Report | Print
Apr 04, 2023 -

Ed Morse Chevrolet Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Ed Morse Chevy Buick GMC Team

March 23, 2023

Everything was completed on time ahead of schedule and service. Writer was in touch with me as soon as the truck was ready. More

by sierra001_9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
Report | Print
Mar 25, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Ed Morse Chevy Buick GMC Team

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