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Ed Morse Chevrolet Buick GMC - Service Center

Muscatine, IA

4.6
344 Reviews
Call Service Center (563) 263-5432

344 Reviews of Ed Morse Chevrolet Buick GMC - Service Center

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May 02, 2024

Rep was curt s And didn’t explain well. Take more time to explain nb More

by DEVORE59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Wiebel
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 01, 2024

Charles makes scheduling service on our company vehicles easy. We know we are receiving great customer service with him. More

by RECEPTION42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 29, 2024

I think I always receive good service, for a good price, in a timely manner. More

by HETZLERJAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
MC Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

Helpful
April 27, 2024

Professional, courteous, informative and very friendly. A pleasure doing business with a good group of people! More

by kbgerst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Ed Morse Chevy Buick GMC Team

Helpful
April 26, 2024

Warranty work went really smoothly! They called me to follow up about releasing the work to them to help expedite things. More

by Trenterbear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Ed Morse Chevrolet Buick GMC responded

Trent, we're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Ed Morse Chevy Buick GMC Team

Helpful
April 26, 2024

I was worried I maybe had a wheel bearing or something serious going on. It was actually just a rock stuck in my rotor. They had me in & out in no time. I appreciate it! More

by hi.there
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC Team

Helpful
April 26, 2024

Poor customer service and communication. . very rude and don’t treat costumers with respect or even listen to what they have to say. More

by LINNETTE_TOBIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elizabeth Weber
3.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your feedback, Linnette. Here at Ed Morse Chevrolet Buick GMC Muscatine (MICB), we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth. We look forward to hearing from you soon. Sincerely, The Ed Morse Chevy Buick GMC Team

Helpful
April 25, 2024

Charles Wiebel worked very hard to have my extended warranty pay for the repair work. When the work was delayed he helped give me a ride to lunch. The mechanics at Ed Morse were able to repair the sh More

by LMVANROEKEL
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Ed Morse Chevrolet Buick GMC responded

We are thrilled to read your review! Thank you for sharing your positive experience with us. Your satisfaction is our utmost priority, and we are glad we delivered on providing exceptional service. We can't wait to welcome you back for more wonderful experiences! Sincerely, The Ed Morse Chevy Buick GMC Team

Helpful
April 25, 2024

Very affordable and and fair on the price of four new tires. Theytook the extra time to make sure the alignment and the balancing of the tires were correct. Thank you I have a nice smooth ride. More

by TMCNALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Ed Morse Chevy Buick GMC Team

Helpful
April 24, 2024

Great staff, very Friendly and the service is always detailed and great. The prices are fantastic More

by anthony.j.pero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for your glowing review, Anthony! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. Sincerely, The Ed Morse Chevy Buick GMC Team

Helpful
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